Troubleshooting - Delta AC MAX Installation And Operation Manual

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Troubleshooting

Contact Customer Support if the EVSE appears to malfunction or if the LED indicators display a fault event.
DO NOT open the EVSE, touch or remove the circuit protective devices or any other component.
Situation
Indicator does not light
Indicator does not flash after
plugging vehicle connector
Indicator starts to flash in red
while charging
Indicator illuminates in red
Action
1. Make sure the power input is connected correctly and the power is
within operating range of the unit.
2. Power cycle the EVSE.
3. If the problem persists, contact customer support.
1. Check if the vehicle connector is fully inserted to EV
2. Check if the battery is full on EV
3. If the problem persists, contact customer support.
1. Wait until the temporary error is resolved and the EVSE returns to
normal condition, typically less than 10 seconds.
2. Unplug the vehicle connector.
3. Power cycle the EVSE.
4. If the situation persists, contact customer support.
1. It might be a critical error (e.g. hardware fault).
2. Unplug the vehicle connector.
3. Power cycle the EVSE.
4. If the situation persists, contact customer support.
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