Braun Oral-B PRO TRIZONE 6000 Smart Manual page 11

Trouble Shooting
Problem
TOOTHBRUSH
Oral-B handle does not
operate with SmartGuide.
1. Short stuttering
sounds/flashing green
light every 30 seconds
(45 seconds in Deep
Clean mode)
2. Stuttering sound/
flashing green light
only after 2 minutes
(3 minutes in Deep
Clean mode)
APP
Toothbrush does not
operate (properly) with
Oral-B app.
Reset to factory settings
12
Possible reason
1. Synchronizing with
SmartGuide failed.
2. Radio transmission is
deactivated; radio trans-
mission display (f) is
turned off.
3. Handle has no radio
transmission installed.
1. «Professional timer»
activated
2. «2-Minute timer»
activated
1. Oral-B app is turned off.
2. Bluetooth is not activated
on your smart phone.
3. Radio transmission is
deactivated; radio
transmission display (f) is
turned off.
4. Connection to Bluetooth
has been lost.
5. Your smart phone does
not support Bluetooth 4.0
(or higher).
Original functionality wanted
Remedy
1. Synchronize your toothbrush (again).
Follow steps under «Synchronizing your
toothbrush»
2. Activate the radio transmission by
simultaneously pressing the on/off (c) and
mode button (d) for 3 seconds until the
radio transmission display (f) turns on.
3. Oral-B handle with radio transmission
installed can operate with SmartGuide
only.
1. Set your timer to 2-Minute timer; follow
steps under «Personalizing the timer».
2. Set your timer to Professional timer
(stuttering sounds/flashing green light
every 30 seconds); follow steps under
«Personalizing the timer».
1. Turn on Oral-B app.
2. Activate Bluetooth on your smart phone;
described in its user manual.
3. Activate the radio transmission by
simultaneously pressing the on/off (c) and
mode button (d) for 3 seconds until the
radio transmission display (f) turns on.
4. Briefly press the mode button (d) to
re-connect. Keep your smart phone in
close proximity when using it with the
toothbrush handle.
5. Your smart phone must support Bluetooth
4.0 (or higher) in order to connect to your
toothbrush handle.
Press and hold on/off button (c) for
10 seconds until all indicator lights double
blink simultaneously.