Hard Reset; Resetting Your Device; Soft Reset - HTC Touch Touch Dual User Manual

0 Managing Your Device
To add a running program to the exclusive list
If you add a running program to the Exclusive Programs List, it will not be
closed when you tap Stop Selected or Stop All and will not be listed in the
Quick Menu on the Today Screen.
1. On the Task Manager screen, tap the Running tab.
2. Tap and hold the program name in the list, then tap Add Exclusive.
Tip To remove a program from the exclusive list, tap the Exclusive tab, select the
check box of that program, then tap Remove.
To set the sorting preference for running programs in the Quick Menu
1. On the Task Manager screen, tap the Advanced tab.
2. Choose whether to sort according to Program name or Memory
usage. The list will be sorted in ascending order.

12.3 Resetting Your Device

Soft reset

Occasionally, you may need to reset your device. A soft (or normal) reset
of your device clears all active program memory and shuts down all
active programs. This can be useful when your device is running slower
than normal, or a program is not performing properly. A soft reset is
also necessary after the installation of some programs. If a soft reset is
performed when programs are running, unsaved work will be lost.
To perform a soft reset
Remove the back cover and then
with the stylus, press the RESET
button found at the left side of
your device. Your device restarts
and displays the Today screen.
RESET button

Hard reset

You can also perform a hard reset (also known as a full reset). A hard reset
should be performed only if a normal reset does not solve a system problem.
After a hard reset, the device is restored to its default settings -- the way
it was when you first purchased it and turned it on. Any programs you
installed, data you entered, and settings you customized on your device will
be lost. Only Windows Mobile® software and other pre-installed programs
will remain.
To perform a hard reset
1. Press and hold the TALK and END buttons, and at the same time, use
the stylus to press the RESET button at the left side of your device.
2. Release the stylus, but continue pressing the TALK and END buttons
until you see the following message on the screen:
This operation will delete
all your personal data,
and reset all settings to
the manufacturer default
settings. Press ENTER
to restore manufacturer
defaults, or press any other
button to cancel.
3.
Release the TALK and END buttons, and then press ENTER on your
device.
Warning! Your device will be set back to factory default settings. Please ensure any
additional installed programs and/or user data have been backed up before
a hard reset is performed.
Important If Encrypt files placed on storage cards is or was enabled before, then
backup all files from the storage card before using Clear Storage, hard
reset or updating the ROM system software. Otherwise you will no longer
be able to access the encrypted files on the storage card. Use ActiveSync
or Windows Mobile Device Center to transfer files between your storage
card and computer. After the procedure, copy your files back to the storage
card.
Managing Your Device 0