Resetting Network Settings; Resetting Htc U12 Life (Hard Reset) - HTC U12 life User Manual

65 Backup and reset
Restoring your wallpaper from your old phone may depend on screen resolution compatibility of
both your old phone and HTC U12 life.

Resetting network settings

Reset the network settings when you're having problems connecting HTC U12 life to your mobile
data or Wi-Fi network and Bluetooth devices.
1. From the Home screen, swipe up and then tap Settings System Reset options.
2. Tap Reset Wi-Fi, mobile & Bluetooth.
3. Tap Reset settings.
4. Tap Reset settings.

Resetting HTC U12 life (Hard reset)

If HTC U12 life has a persistent problem that cannot be solved, you can perform a factory reset (also
called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the
state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
1. From the Home screen, swipe up and then tap Settings System Reset options.
2. Tap Erase all data (factory reset).
3. Tap Reset Phone.
4. Tap Erase Everything.
A factory reset may not permanently erase all data from your phone, including personal
information.