Solving Memory Problems - HP xw4400 Service And Technical Reference Manual

Table 5-13 Network problems (continued)
Problem
Network controller stops working
without apparent cause.
New network card will not boot.
Cannot connect to network
server when attempting remote
system installation.
System setup utility reports
unprogrammed EEPROM.

Solving memory problems

CAUTION
non-ECC memory. Otherwise, the system will not boot the operating system.
Table 5-14 Memory problems
Problem
System will not boot or does not
function properly after installing
additional memory modules.
Out of memory error.
Memory count during POST is
wrong.
Insufficient memory error during
operation.
Power LED flashes red 5 times,
once every second, followed by a
2-second pause, and the
workstation beeps 5 times.
130 Chapter 5 System diagnostics and troubleshooting
Cause
The expansion board installed is a
network card and conflicts with the
embedded network card.
The files containing the network
drivers are corrupted.
The cable is not securely
connected.
The network controller is
defective.
New network card might be
defective or might not meet
industry-standard specifications.
The network controller is not
configured properly.
Unprogrammed EEPROM.
For those systems that support ECC memory, HP does not support mixing ECC and
Cause
Memory module is not the
correct type or speed or the
new memory module is not
seated properly.
Memory configuration might
not be set up correctly.
You have run out of memory to
run the application.
The memory modules might
not be installed correctly.
Too many Terminate and Stay
Resident programs (TSRs) are
installed.
You have run out of memory
for the application.
Memory is installed incorrectly
or is bad.
Solution
Under the Computer Setup Advanced menu, change the
resource settings for the board.
Reinstall the network drivers, using the Restore Plus! CD.
Be sure that both ends of the cable are securely attached
to the correct devices.
Replace the NIC.
Install a working, industry-standard NIC, or change the
boot sequence to boot from another source.
Verify network connectivity, that a DHCP Server is
present, and that the Remote System Installation Server
contains the NIC drivers for your NIC.
Flash the ROM.
Solution
Replace module with the correct industry-standard device
for the workstation.
On some models, ECC and non-ECC memory modules
cannot be mixed.
Use the Device Manager to verify memory configuration.
Verify the application documentation to determine the
memory requirements.
Verify that the memory modules have been installed
correctly and that proper modules are used.
Delete any TSRs that you do not need.
Verify the memory requirements for the application or add
more memory to the workstation.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to isolate the faulty
module.
ENWW