Using Autoanswer With A Headset Or The Speakerphone - Cisco 7970 Series Phone Manual

For cisco callmanager 4.1(3)
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Using AutoAnswer with a Headset or the Speakerphone

You might use AutoAnswer if you receive a high volume of incoming calls or handle calls on behalf of
others. Your system administrator configures AutoAnswer to work with either your speakerphone or
headset. See the table below for details.
If you...
Use AutoAnswer with a
headset
Use AutoAnswer with the
speakerphone
Cisco IP Phone 7970 Series
Then...
Keep headset mode active (in other words, keep
when you are not on a call. To keep headset mode active, press EndCall
to hang up (rather than pressing
or Dial when placing new calls.
If your phone is set up to use AutoAnswer in headset mode, calls will be
answered automatically only if
normally and you will need to manually answer them.
Keep the handset in the cradle and headset mode inactive (in other
words, keep
unlit).
If your phone is set up to use AutoAnswer in speakerphone mode, calls
will be answered automatically using the speakerphone only if the above
criteria are met. Otherwise, calls will ring normally and you will need to
manually answer them.
illuminated) even
to end the call), then press NewCall
is lit. Otherwise, calls will ring
37

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