Table of Contents
Advertisement
After-sales service
en
Faults
Intense noise, vibrations
and "wandering" during
spinning.
Noises during spin and
drain cycles.
Display panel/indicator
lights do not function dur-
ing operation.
Detergent residues on the
laundry.
NO appears in the display
panel in reload mode.
YES appears in the dis-
play panel in reload
mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Off. Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the water tap and call the after-sales service.
■
4
After-sales service
If you cannot rectify a fault yourself
A f t e r - s a l e s s e r v i c e
(Faults and what to do about
them~ Page 27 ), please contact our
after-sales service. ~ Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E-Nr.) and the
production number (FD) of the
appliance.
28
Cause/remedial action
Are the appliance feet fixed? Secure the appliance feet. ~ Page 35
■
Transport locks removed? Remove the transport locks. ~ Page 32
■
Clean the detergent solution pump ~ Page 23
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
■
them.
If the fault occurs repeatedly, call the after-sales service.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select Rinse or brush the laundry after washing.
■
Water level too high. Not possible to add laundry. Close the washing
■
machine door immediately, if necessary.
Select Start/Reload to continue the programme.
■
The washing machine door is unlocked. It is possible to add laundry.
Product number
You can find this information
(*depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
Production
number
Advertisement
Table of Contents
