1 Troubleshooting Your PC
Getting Online Support for Troubleshooting
Getting Online Support for Troubleshooting
HP's support web site provides extensive support material that can
help you troubleshoot problems on your PC:
Documentation for your PC (described below)
•
Technical Notes
•
BIOS updates (including the upgrade utility and instructions)
•
The latest drivers and software utilities
•
HP DiagTools Hardware Diagnostics (also provided preloaded and
•
on the Diagnostics & Recovery CD-ROM), described on page 10.
For HP's support web site, connect to:
www.hp.com/go/vectrasupport
Documentation For Your PC
You can download documentation for your PC free of charge from HP's
support web site. The documents provided are in Adobe Acrobat
(PDF) format.
The available documents include:
User's Guide—describes how to set up your PC for the first time and
•
contains quick troubleshooting information. It also contains
information on how to replace hardware components.
Service Handbook Chapters—information on upgrade and
•
replacement parts, including HP part numbers.
Technical Reference Manual—technical information on system
•
components, such as system board, chipset and BIOS.
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