Table Of Contents - HP Elite 7000 Microtower Troubleshooting Manual

Hp elite 7000 microtower: user guide

Hide thumbs Also See for Elite 7000 Microtower:

Maintenance and service manual (128 pages)

Disassembly instructions manual (15 pages)

Setup manual (11 pages)

Table of Contents

Hewlett-Packard Vision Field Diagnostics ............................................................................................ 1

Accessing HP Vision Field Diagnostics ............................................................................... 1

Survey Tab .......................................................................................................................... 2

Test Tab ............................................................................................................................... 2

Status Tab ........................................................................................................................... 3

History Tab .......................................................................................................................... 3

Errors Tab ............................................................................................................................ 4

Help Tab .............................................................................................................................. 4

Saving and Printing Information in HP Vision Field Diagnostics .......................................... 5

Downloading the Latest Version of HP Vision Field Diagnostics ......................................... 5

Protecting the Software ........................................................................................................................ 5

2 Troubleshooting Without Diagnostics

Safety and Comfort .............................................................................................................................. 6

Before You Call for Technical Support ................................................................................................. 6

Helpful Hints ......................................................................................................................................... 7

Solving General Problems .................................................................................................................... 9

Solving Power Problems .................................................................................................................... 12

Solving Hard Drive Problems ............................................................................................................. 13

Solving Media Card Reader Problems ............................................................................................... 14

Solving Display Problems ................................................................................................................... 16

Solving Audio Problems ..................................................................................................................... 20

Solving Printer Problems .................................................................................................................... 22

Solving Keyboard and Mouse Problems ............................................................................................ 23

Solving Hardware Installation Problems ............................................................................................. 25

Solving Network Problems ................................................................................................................. 27

Solving Memory Problems ................................................................................................................. 30

Solving CD-ROM and DVD Problems ................................................................................................ 32

Solving USB Flash Drive Problems .................................................................................................... 34

Solving Front Panel Component Problems ........................................................................................ 35

Solving Internet Access Problems ...................................................................................................... 36

Solving Software Problems ................................................................................................................ 38

Interpreting POST Audible Codes ...................................................................................................... 39

Resetting the Password Jumper ........................................................................................................ 40

Resetting the CMOS Jumper ............................................................................................................. 41

Contacting Customer Support ............................................................................................................ 42

ENWW

Table of Contents

Troubleshooting

This manual is also suitable for:

Elite 7000 mt series

Table Of Contents - HP Elite 7000 Microtower Troubleshooting Manual