Solving Hard Drive Problems - HP Elite 7000 Microtower Troubleshooting Manual

Solving Hard Drive Problems

Table 2-3 Solving Hard Drive Problems
Hard drive error occurs.
Cause
Hard disk has bad sectors or has failed.
Disk transaction problem.
Cause
Either the directory structure is bad or there is a problem with
a file.
Drive not found (identified).
Cause
Cable could be loose.
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been disabled
in Computer Setup.
Computer will not boot from hard drive.
Cause
The device is attached to a SATA port that has been disabled
in Computer Setup.
Boot order is not correct.
Hard drive is damaged.
ENWW
Solution
1. In Microsoft Windows XP, right-click Start, click
Explore, and select a drive. Select File > Properties >
Tools. Under Error-checking, click Check Now.
In Microsoft Windows Vista, right-click Start, click
Explore, and right-click on a drive. Select
Properties then select the Tools tab. Under Error-
checking click Check Now.
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Solution
In Microsoft Windows XP, right-click Start, click Explore, and
select a drive. Select File > Properties > Tools. Under Error-
checking, click Check Now.
In Microsoft Windows Vista, right-click Start, click Explore,
and right-click on a drive. Select Properties then select the
Tools tab. Under Error-checking click Check Now.
Solution
Check cable connections.
See reconfiguration directions in the
Installation Problems on page 25
does not recognize the new device, check to see if the device
is listed within Computer Setup. If it is listed, the probable
cause is a driver problem. If it is not listed, the probable cause
is a hardware problem.
Run the Computer Setup utility and ensure SATA1
Controller is Enabled in the Advanced menu.
Solution
Run the Computer Setup utility and ensure SATA1
Controller is Enabled in the Advanced menu.
Run the Computer Setup utility and change boot sequence in
Boot > Boot Device Priority.
See the Worldwide Limited Warranty for terms and conditions.
Solving Hard Drive Problems
Solving Hardware
section. If the system still
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