Troubleshooting Printer Hardware - Canon PIXMA iP2000 Quick Start Manual

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Print Head has
Start or Printer overheated due to
Stops During long periods of
Print Jobs continuous printing
Printing high-
resolution
photographs and
graphics
Printer cable is too
long
There may be
problems in your
operating system
Cannot Print to Incorrect page size
End of Job selected
Not enough free
space on hard disk
Stop printing and turn the printer off for at least 15 minutes to allow the Print Head
to cool down.
The Print Head tends to overheat when printing continuously for long periods of
time. The Print Head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution The area around the Print Head can become extremely hot during
extended print operation. Always avoid touching the Print Head and
its peripheral components.
Wait until the print job finishes.
The P P OWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Printer Setup Utility in Macintosh for the deletion. If you are using the OS other
than Mac OS X v.10.3, use the P P rint Center for deletion.
1. Open the P P rinter Properties dialog box.
See "O O pening the Printer Properties Dialog Box from Your Application Program"
on page 26.
2. Click M M aintenance tab and then S S tart Status Monitor.
3. Click D D isplay Print Queue.
4. Select C C ancel All Documents in the P P rinter menu.
When the confirmation messages is displayed, click Y Y es.
The print job is deleted.
Note I I n Windows Me or Windows 98
Click to select an undesired document and select P P urge Print
Documents in the P P rinter menu.
1. Select A A pplications from the G G o menu.
2. Double-click the P P rinter Setup Utility icon in the U U tilities folder.
If you are using the OS other than Mac OS X v.10.3, double-click the P P rint
Center icon.
3. Double-click i i P2000 displayed under N N ame in the P P rinter List.
4. Click to select an undesired document and click
The print job is deleted.
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the P P aper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the P P age Setup tab in the P P rinter Properties dialog box (for Windows) or
the P P age Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Your operating system may be out of free disk space.
Check the available space on your computer's hard disk.
Troubleshooting
Try This
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