Troubleshooting Printer Hardware - Canon i80 Series Quick Start Manual

Troubleshooting
Problem Possible Cause
Printed Surface is Inappropriate paper
Scratched type used

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Print head has
Start or Printer overheated due to
Stops During long periods of
Print Jobs continuous printing
Printing high-
resolution
photographs and
graphics
Printer cable is too
long
There may be
problems in your
operating system
The infrared
communication
distance or the
infrared port angle
is incorrect
58
Check to see if the paper you are printing on is too thick or curled.
See "P P rint Media to Avoid" on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See "M M edia Types Suitable for Borderless Printing" on page 32.
See "M M edia Types Suitable for Borderless Printing" on page 32.
Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution The area around the print head can become extremely hot during
extended print operation. Always avoid touching the print head and
its peripheral components.
Wait until the print job finishes.
The P P OWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Print Center in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "O O pening the Printer Properties Dialog Box Directly from the Start Menu"
on page 17.
2. Click M M aintenance tab and then S S tart Status Monitor.
3. Click D D isplay Print Queue.
4. Select C C ancel All Documents in the P P rinter menu.
When the confirmation messages is displayed, click Y Y es.
The print job is deleted.
Note In Windows Me or Windows 98
Click to select an undesired document and select P P urge Print
Documents in the P P rinter menu.
1. Select A A pplications from the G G o menu.
2. Double-click the P P rint Center icon in the U U tilities folder.
3. Double-click i80 displayed under N N ame in the P P rinter List.
4. Click to select an undesired document and click
The print job is deleted.
Place the printer at a distance of 31.5 inch/80 cm from the computer or PDA.
Ensure that the infrared ports are at a proper angle and there are no obstacles
between them. Retry printing.
The allowable distance and angle for infrared communication depend on the
functions of the computer or PDA in addition to environmental conditions.
See "P P rinting Data through Infrared Communication" on page 11.
Try This
Try This
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