Motorola MTP8550E Series User Manual
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Motorola MTP8550E Series User Manual

Motorola MTP8550E Series User Manual

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Mobile Release 17.0
MTP8550Ex Feature
User Guide
DRAFT
OCTOBER 2018
*MN002041A01*
MN002041A01-AG (en-US)
2018 Motorola Solutions, Inc. All rights reserved
©

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Summary of Contents for Motorola MTP8550E Series

  • Page 1 Mobile Release 17.0 MTP8550Ex Feature User Guide DRAFT OCTOBER 2018 *MN002041A01* MN002041A01-AG (en-US) 2018 Motorola Solutions, Inc. All rights reserved ©...

  • Page 2: Table Of Contents

    MN002041A01-AG (en-US) Contents Contents List of Figures......................13 List of Tables......................14 Declaration of Conformity..................15 Safety Information.....................16 Notice to Users (FCC and Industry Canada)............17 Copyrights......................... 18 General Information....................19 1.1 Icon Conventions........................19 1.2 Using this Guide........................19 1.3 Feature and Service Availability.................... 19 Getting Started......................
  • Page 3 MN002041A01-AG (en-US) Contents 2.11 During a Call........................43 2.12 Entering TMO or DMO Mode....................43 2.13 Selecting Talkgroups......................44 2.13.1 Talkgroup Icons Selection..................44 2.14 Using Timed Talkgroup Change..................45 2.15 One-Touch Buttons......................46 Modes.........................50 3.1 Trunked Mode Operation.......................50 3.1.1 Entering TMO Mode....................50 3.1.2 Making Group Calls in TMO..................50 3.1.3 Receiving Group Calls in Idle...................51 3.1.4 Receiving Group Calls during Ongoing Group Calls..........51...
  • Page 4 MN002041A01-AG (en-US) Contents 3.4 Transmit Inhibit Mode......................59 3.5 Emergency Operations......................60 3.5.1 Emergency Alarm....................60 3.5.2 Emergency Group Call.....................61 3.5.2.1 Making Emergency Group Calls..............61 3.5.2.2 Receiving Emergency Group Calls............61 3.5.3 Non-Tactical Emergency..................62 3.5.4 Emergency Individual Calls (Private or MSISDN)............62 3.5.5 Emergency SDS Status...................
  • Page 5 MN002041A01-AG (en-US) Contents 4.3.3 Outbox........................75 4.3.4 Call-Out (CO) Box....................76 4.3.4.1 Call-Out Icons.................... 76 4.3.5 Radio Messenging System (RMS) Box..............76 4.3.6 Wireless Application Protocol (WAP) Box..............76 4.3.7 Templates........................ 76 4.3.7.1 Sending User-Defined Templates.............. 77 4.3.7.2 Managing User-Defined Templates............77 4.3.8 Predefined Templates....................77 4.3.8.1 Viewing Predefined Templates..............
  • Page 6 MN002041A01-AG (en-US) Contents 4.6.1 Bluetooth Settings....................88 4.6.1.1 Configuring Bluetooth Settings..............88 4.6.2 Enabling and Disabling Bluetooth................89 4.6.3 Pairing Bluetooth Devices with Your Radio............. 89 4.6.4 Devices........................89 4.6.4.1 Connecting or Disconnecting Devices............90 4.6.4.2 Managing Devices..................90 4.6.5 My Received Files....................90 4.6.5.1 Receiving Files through Bluetooth.............
  • Page 7 MN002041A01-AG (en-US) Contents 4.9.7.1 Status Remote Control................99 4.9.7.2 SDS Remote Control................100 4.9.7.3 Setting Remote Control................100 4.10 Setup..........................100 4.10.1 Ring Style......................100 4.10.1.1 Setting Ring Style...................101 4.10.2 Set Volume......................101 4.10.2.1 Setting Volume..................101 4.10.3 Language......................102 4.10.3.1 Setting Language................... 102 4.10.4 Data Setup......................102 4.10.4.1 Setting Data Function................102 4.10.5 Audio........................102 4.10.5.1 Audio Profiles..................
  • Page 8 MN002041A01-AG (en-US) Contents 4.10.8.7 Setting Automatic Updates for the Time and Date ........111 4.10.9 Energy Economy....................111 4.10.9.1 Enabling or Disabling Energy Economy..........111 4.10.9.2 Viewing the Energy Economy Status............. 111 4.10.10 Transmission Power Class................112 4.10.10.1 Selecting RF Power................112 4.10.11 Accessory (Accry) Setup..................112 4.10.11.1 Selecting CORE/Other/Secondary Accessories........
  • Page 9 MN002041A01-AG (en-US) Contents 4.13.2 Adding Contact Numbers to Favorites..............120 4.13.3 Making Private Calls to Favorite Contact Numbers..........121 4.13.4 Adding Talkgroups to Favorites................121 4.13.5 Managing Folders in Favorites................121 4.13.6 Deleting Items from Favorites Folder..............122 4.13.7 Deleting All Items from Favorite Folders..............122 4.14 My Info..........................
  • Page 10 MN002041A01-AG (en-US) Contents 4.19.5.3 Deleting All Backlog Reports..............131 4.20 Packet Data........................131 4.20.1 Viewing Data Statistics..................131 4.20.2 Viewing Encryption Status................... 132 4.21 Crypto Menu........................132 4.21.1 Enabling or Disabling SIM Card End-to-End Encryption........132 4.21.2 Setting Clear Call Alarm..................133 4.21.3 Updating Encryption Keys..................133 4.21.4 Viewing OPTA......................133 4.21.5 Setting OPTA Filter....................
  • Page 11 MN002041A01-AG (en-US) Contents 5.12.1 Making Phone or PABX Calls................144 5.13 Phone/PABX Speed Dial....................145 5.13.1 Using the Phone/PABX Speed Dial..............145 5.14 Radio Messaging System (RMS)..................145 5.14.1 RMS Icons......................146 5.15 Radio User Assignment (RUA) and Radio User Identity (RUI)..........146 5.16 Shadow Groups (Address Bundle)..................
  • Page 12 MN002041A01-AG (en-US) Contents 5.23.9 Navigate Pane..................... 159 5.23.10 Advanced......................159 5.23.11 Bookmarks Pane....................160 5.23.11.1 Working with the Options Pane for Selected Bookmarks.....160 5.23.11.2 Working with the Saved Pages Folder..........160 5.23.12 History Pane...................... 161 5.23.12.1 Navigating to Recently Visited URLs........... 161 5.23.13 Tools Pane......................161 5.23.14 Options Pane.....................

  • Page 13: List Of Figures

    MN002041A01-AG (en-US) List of Figures List of Figures Figure 1: Charger Mode Screen......................31 Figure 2: Default Home Screen with Icons..................... 35 Figure 3: Trunked Mode Operation......................50 Figure 4: Direct Mode Operation......................55 Figure 5: Communication through Repeaters..................58 Figure 6: Communication through Gateways..................58 Figure 7: Repeater Mode Operation.......................66 Figure 8: Call-Out Message........................138 DRAFT...

  • Page 14: List Of Tables

    MN002041A01-AG (en-US) List of Tables List of Tables Table 1: Special Notations........................19 Table 2: Product Technical Information....................20 Table 3: Battery Icons..........................31 Table 4: Controls and Indicators......................32 Table 5: Display............................35 Table 6: Colors of the Soft Key Area...................... 35 Table 7: Status Icons..........................36 Table 8: During the Call..........................43 Table 9: Talkgroup Icons........................

  • Page 15: Declaration Of Conformity

    This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product:...

  • Page 16: Safety Information

    Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 17: Notice To Users (Fcc And Industry Canada)

    This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment. DRAFT...

  • Page 18: Copyrights

    Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 19: General Information

    MN002041A01-AG (en-US) General Information General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.

  • Page 20: Getting Started

    MN002041A01-AG (en-US) Getting Started Getting Started This chapter contains basic information on how to use the radio. Product Technical Information Table 2: Product Technical Information Description Value Maximum Voltage 8.0 V Maximum Current 2.5 A Maximum RF Power 1.3 W Maximum Speaker 1.3 W at 16 Ω...

  • Page 21: Before Power On

    MN002041A01-AG (en-US) Getting Started Before Power On Read this section before you power on your radio for the first time. 2.2.1 Attaching the Antenna Procedure: 1 Insert the screw-in base of the antenna into the antenna terminal on the top of the radio. 2 Turn clockwise until tight.
  • Page 22 MN002041A01-AG (en-US) Getting Started 4 Slide the SIM card holder toward the dust cover side of the radio (as indicated by the UNLOCK arrow) to unlock it and lift it up. DRAFT 5 Slide the dummy SIM card in the direction shown in the following figure to remove it from the SIM card holder.
  • Page 23 MN002041A01-AG (en-US) Getting Started 6 Slide the SIM card into the SIM card door. Pay attention to the correct position of the notched corner. DRAFT 7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it.
  • Page 24 MN002041A01-AG (en-US) Getting Started 8 Visually inspect the SIM card door O-ring before slotting the SIM card door into the chassis. IMPORTANT: Replace the SIM door if there is any damage/tear/delamination on the O- ring seal. 9 Apply some grease (part number: 1110027B23) on the perimeter of the SIM card door O-ring. DRAFT 10 Ensure proper positioning of the SIM card door by matching the shape of the SIM card door to the chassis (see the below figure).

  • Page 25: Microsd Card

    MN002041A01-AG (en-US) Getting Started 11 Apply pressure on the SIM card door and use the Torx driver with T-5IP TORX – PLUS bit to DRAFT fasten the SIM card door screws to the chassis with torque setting of 1.0±0.1 in-lbs (0.113±0.011 Nm).

  • Page 26: Installing The Microsd Card

    MN002041A01-AG (en-US) Getting Started NOTICE: The radio only supports the following characters to compose file names: 1 Numeric digits. 2 English alphabetic characters. 3 Space. 4 Non-alphabetic characters: ! # $ % & ' ( ) - @ ^ _ ` { } ~. Before using non-alphabetic characters, make sure your computer system supports them.
  • Page 27 MN002041A01-AG (en-US) Getting Started 4 Slide the microSD card holder toward the top of the radio (as indicated by the UNLOCK arrow) to unlock it and lift it up. DRAFT 5 Carefully insert the microSD card into the microSD card holder ensuring that the gold contact area is facing down.

  • Page 28: Installing The Battery

    MN002041A01-AG (en-US) Getting Started 6 Close the microSD card holder and slide the holder toward the bottom side of the radio (as indicated by the LOCK arrow) to lock it. DRAFT 7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it.

  • Page 29: Removing The Battery

    MN002041A01-AG (en-US) Getting Started NOTICE: • Your service provider can configure the radio to turn on automatically after you insert the battery. • Your radio always powers up, if you remove the battery for a period shorter than 3–5 seconds. DRAFT 2.2.5 Removing the Battery...

  • Page 30: Charging The Battery

    Always charge your IMPRES battery with an IMPRES charger for optimized battery life. IMPRES batteries charged exclusively with IMPRES chargers receive a 6-month capacity warranty extension over the standard Motorola Solutions Premium battery warranty duration. Prerequisites: Do not charge the battery in a hazardous area.

  • Page 31: Low Battery Indication

    MN002041A01-AG (en-US) Getting Started Figure 1: Charger Mode Screen Charger Mode Charging: Table 3: Battery Icons Battery Capacity 80%– 0%–5% 5%–15% 15%–25% 25%–40% 40%–60% 60%–80% 100% Battery Charge Progress DRAFT 80%– 0%–5% 5%–15% 15%–25% 25%–40% 40%–60% 60%–80% 100% 2.2.8 Low Battery Indication The radio indicates low battery level by playing an audible alert when the battery charge falls to a preset level.

  • Page 32: Table 4: Controls And Indicators

    MN002041A01-AG (en-US) Getting Started DRAFT Table 4: Controls and Indicators Annotation Description Backlight Sensor The backlight sensor measures ambient light intensity. When the display back- light is active and a low light condition is detected, the keypad is illuminated. Rotary Knob...
  • Page 33 MN002041A01-AG (en-US) Getting Started Annotation Description • Rotate to set the volume. • Press and rotate to select a different talkgroup. • Press and hold the Rotary Knob to lock/unlock it. Powering the radio off and on also unlocks a locked Rotary Knob. Programmable Side buttons The Programmable Side buttons support the One-Touch Button feature.
  • Page 34 MN002041A01-AG (en-US) Getting Started Annotation Description Display Features a high resolution of 240 x 320 pixels and 262,144 colors. Supports scalable fonts and high color images. Side Connector Provides connection for accessories. You can connect the following cables: • Boot Programming / USB Data Cable Ex, PMKN4158_ •...

  • Page 35: Display

    MN002041A01-AG (en-US) Getting Started Display This section presents the default home screen elements of the radio. Figure 2: Default Home Screen with Icons Home Mode Network Range TalkGroup 13/04/20 13:37 Options Contacts Table 5: Display Annotation Description Status icon area DRAFT Text display area Soft key area...

  • Page 36: Configurable Idle Screen

    MN002041A01-AG (en-US) Getting Started 2.4.1 Configurable Idle Screen Your service provider can configure the information that is displayed on the idle screen below the status icon area. The displayed information depends on the radio configuration and services supported. • Audio Profile Name •...
  • Page 37 MN002041A01-AG (en-US) Getting Started Icon Description Broadcast Call – Indicates that the radio is in a Broadcast Call. Scan – Indicates that talkgroup scanning is activated in the radio. Packet Data or Multi-Slot Packet Data (MSPD) – The more blue sections on the icon, the faster the data transfer.
  • Page 38 MN002041A01-AG (en-US) Getting Started Icon Description High Audio – Indicates that the audio mode is changed to high. Earpiece Connected – Indicates that the earpiece is connected. GNSS • Solid – the radio has a location fix. • Blinking – the radio is acquiring a location fix. This feature is an optional setting and may not be enabled on your radio.
  • Page 39 MN002041A01-AG (en-US) Getting Started Icon Description Call-Out – Indicates Call-Out alert. Call-Out Alert Arrived – Indicates a receipt of a new Call-Out message. Call-Out Alert Unread – Indicates unread alert in the CO Box. End-to-End Encryption (E2EE) Solid, when the E2EE is enabled: •...
  • Page 40 MN002041A01-AG (en-US) Getting Started Icon Description WAP Message Title Icon – Displayed next to the title along with the text in the mes- sage list view. Keys Locked – Indicates that keys are locked. Non-Secured Call – Air Encryption Unavailable Blinking –...

  • Page 41: Powering On The Radio

    MN002041A01-AG (en-US) Getting Started Powering On the Radio Procedure: Press and hold On button. Your radio performs a self-check and registration routine. After successful registration, your radio is in service. NOTICE: Your radio powers on without visible and audible notification if Covert Mode is activated.

  • Page 42: Holding Your Radio

    MN002041A01-AG (en-US) Getting Started Holding Your Radio Your radio has two microphones: a top microphone for simplex dispatcher/private calls and a bottom microphone for duplex telephone-like calls. The radio is also equipped with an internal speaker for high audio (located at the middle of the unit) and an internal earpiece for low audio (located at the top of the unit).

  • Page 43: Using High Audio

    MN002041A01-AG (en-US) Getting Started 2.10.1 Using High Audio When and where to use: Placing or receiving a Phone, PABX, or Duplex Private call. Procedure: 1 Hold your radio in a vertical position with its top microphone 5 cm to 10 cm away from your mouth.

  • Page 44: Selecting Talkgroups

    MN002041A01-AG (en-US) Getting Started 2.13 Selecting Talkgroups Follow these procedures to select talkgroup manually. If the selected talkgroups is an InterSystem Interface (ISI) talkgroup, your radio can migrate to another talkgroup linked network, changing the talkgroup automatically. Procedure: From the home screen, use one of the following methods: •...

  • Page 45: Using Timed Talkgroup Change

    MN002041A01-AG (en-US) Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders In DMO Mode Display when the talkgroup selected is a normal TMO talkgroup. Single network is available. In TMO Mode In TMO Mode Display when the talkgroup selected is Display when the talkgroup selected is an ISI or Any network TMO talkgroup.

  • Page 46: One-Touch Buttons

    MN002041A01-AG (en-US) Getting Started predefined time by using a One-Touch button. After the timer expires, your radio returns to the previously selected talkgroup. Prerequisites: Timed Talkgroup Change is assigned to a One-Touch button. Procedure: 1 Press and hold the One-Touch button. 2 Your radio switches the selected talkgroup to the predefined talkgroup for a predefined amount of time.
  • Page 47 MN002041A01-AG (en-US) Getting Started Feature Description Display GATT Service Da- Displays the GATT-based sensor data. Display Heart Rate Displays the heart rate value received from the connected GATT- based heart rate sensor. Display Operational-Tacti- Displays the OPTA. cal Address (OPTA) DMO Pre-emptive SDS Sends the next DMO SDS or status message with elevated priority.
  • Page 48 MN002041A01-AG (en-US) Getting Started Feature Description Send Predefined Template Sends a predefined message to a dedicated address. (PDT) Send Status Message Sends a dedicated status message to a dedicated address. Send User-Defined Tem- Sends a user-defined message to a dedicated address. plate (UDT) Speaker Enable or Disable Enables or disables the loudspeaker for a duration of the ongoing...
  • Page 49 MN002041A01-AG (en-US) Getting Started Feature Description Turn Bluetooth Indoor Lo- Activates Bluetooth Indoor Location. cation On or Off Turn Bluetooth On or Off Turns Bluetooth on or off. Turn Repeater Mode On Turns Repeater Mode on or off. or Off Unassigned The radio displays Unassigned Button when no feature assigned to this button.

  • Page 50: Modes

    MN002041A01-AG (en-US) Modes Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. This operation mode enables various voice and data communication types, such as group calls and short data service messages, as well as access to the infrastructure-related features such as packet data.

  • Page 51: Receiving Group Calls In Idle

    MN002041A01-AG (en-US) Modes 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. NOTICE: To cancel making a group call, do one the following actions before the talk permit is granted (depending on your service provider’s settings): •...

  • Page 52: Dgna Auto Select Group

    MN002041A01-AG (en-US) Modes • Enter the “No Group” state – your radio does not attach to any talkgroup automatically. • Attach to the last selected TMO talkgroup. If the last selected TMO talkgroup is not available (it was deleted), your radio enters the “No Group” state. •...

  • Page 53: Initializing Broadcast Calls

    MN002041A01-AG (en-US) Modes 3.1.6.2 Initializing Broadcast Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Services → Broadcast. Your radio displays the predefined alias and the Broadcast Call icon. 3 To start the call press the PTT button. 3.1.7 Phone and Private Automatic Branch Exchange (PABX) Calls Phone Call allows you to call a landline telephone number or a cellular mobile phone number.

  • Page 54: Local Site Trunking

    MN002041A01-AG (en-US) Modes NOTICE: If a Group Call is modified into an Emergency Group Call, no emergency-related features are triggered. If the radio cannot follow a call modification requested by the service provider, due to its settings, the radio rejects it and displays Service Not Available message. Local Site Trunking This mode is also called as Fallback Mode and it allows more than one radio from the same site to communicate when the link between the site and the network central controller fails.

  • Page 55: Direct Mode Operation

    MN002041A01-AG (en-US) Modes Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network. Figure 4: Direct Mode Operation 3.3.1 DRAFT Entering DMO Mode Procedure: To enter the DMO Mode: •...

  • Page 56: Selecting Dmo Communications Options

    MN002041A01-AG (en-US) Modes 3.3.4 Selecting DMO Communications Options When and where to use: Helps to communicate with other radio users on the same talkgroup through the Gateway or Repeater. Procedure: 1 From the home screen, press Options. 2 Press Config. 3 Select one of the following: •...

  • Page 57: Talkgroup For Individual Calls

    MN002041A01-AG (en-US) Modes 3.3.7 Talkgroup for Individual Calls Talkgroup for Individual Calls is a talkgroup that operates on a separate frequency allocated for individual (private) calls only. Using this talkgroup optimizes frequency resources and helps not to block other talkgroups. The only supported call types are: private calls and emergency calls (both private and group).

  • Page 58: Communication Through Repeaters

    MN002041A01-AG (en-US) Modes 3.3.9 Communication through Repeaters Radios that are out of range and cannot communicate directly with each other in Direct Mode Operation (DMO) can do it through the repeater. The repeater is a radio that repeats all communication on a chosen channel, and as a result increases radios DMO range.

  • Page 59: Gateway And Repeater Synchronization

    MN002041A01-AG (en-US) Modes When the radio connects to a gateway, it plays a tone, displays the Gateway available message, and shows an appropriate icon. When the radio loses connection with the gateway, it plays a tone, displays the Gateway not available message, and the gateway icon is blinking. 3.3.11 Gateway and Repeater Synchronization To communicate using gateways or repeaters, the radio requires synchronization with a gateway or a...

  • Page 60: Emergency Operations

    MN002041A01-AG (en-US) Modes On entering or exiting the TXI mode, when the radio is camped on a cell, it sends a specially designated Short Data Service (SDS) status message. This SDS message indicates to the SwMI that the radio is entering or exiting TXI mode. Mobility procedures that do not require the radio to send an uplink transmission are performed except for cell reselection.

  • Page 61: Emergency Group Call

    MN002041A01-AG (en-US) Modes 3.5.2 Emergency Group Call The Emergency Group Call has the highest communication priority and it is a pre-emptive call. Emergency Group Call is available in both TMO and DMO. During Emergency Operations, start Emergency Group Call by pressing the Emergency button. The radio can also support Hot Microphone operation, which allows the Emergency Call to be conducted without pressing the PTT button.

  • Page 62: Non-Tactical Emergency

    MN002041A01-AG (en-US) Modes 3.5.3 Non-Tactical Emergency In Non-Tactical Emergency, the radio switches to a designated Emergency talkgroup when starting Emergency Operations. This talkgroup is used for the complete duration of the Emergency Operations and changing talkgroup is not allowed. In Trunked Mode Operation (TMO), it is possible to configure the radio to make Emergency Non- Tactical Group Calls without sending attachment.

  • Page 63: Silent Emergency Mode

    MN002041A01-AG (en-US) Modes If this feature is enabled, you can initiate the Alternating Hot Microphone by pressing the Emergency button. If you want to finish earlier or skip the transmission phase, press the End key. The Alternating Hot Microphone terminates when one of the following conditions is met: •...

  • Page 64: Invisible Emergency

    MN002041A01-AG (en-US) Modes 3.5.9 Invisible Emergency It is possible for the service provider to disable visual and audible indications when performing Emergency Operation on the radio, known as Invisible Emergency. Invisible Emergency provides an extra layer of safety when using Emergency Operation in a critical situation, for example during a direct attack on the user.

  • Page 65: Disaster Alert

    MN002041A01-AG (en-US) Modes 3.5.12 Disaster Alert Disaster Alert call is a broadcast emergency call initiated by the radio, with emergency pre-emptive priority that everyone in a broadcast area can hear. This feature is designed for catastrophic situations, such as earthquakes, and has the highest priority over other calls. All radios under Disaster Alert display emergency notification on their screens.

  • Page 66: Setting Monitor Option

    MN002041A01-AG (en-US) Modes The Repeater Mode provides repeater connectivity between radios operating in the DMO Mode. Figure 7: Repeater Mode Operation A DMO repeater is used to extend the DMO range by retransmitting received information from one radio to another. It retransmits group calls, private calls and data on a given frequency. In the diagram above the radio in the middle is a repeater.
  • Page 67 MN002041A01-AG (en-US) Modes • You cannot make any call. DRAFT...

  • Page 68: Main Menu

    MN002041A01-AG (en-US) Main Menu Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.

  • Page 69: Messages

    MN002041A01-AG (en-US) Main Menu Menu Icon Description Browser Starts the WAP browser. Man Down Allows you to activate the Man Down feature. Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio. More...

  • Page 70: New Message

    MN002041A01-AG (en-US) Main Menu • The radio starts a Group Call on a currently selected talkgroup. Writing Text on page 149 for details on writing a text message. 4.3.1 New Message This menu item allows you to create a new message. 4.3.1.1 Sending Messages to Private/Phone Procedure:...

  • Page 71: Delivery Report

    MN002041A01-AG (en-US) Main Menu • Private – enter the private number or press abc to choose the destination number from the contact list. • Phone – enter the phone number or press abc to choose the destination number from the contact list.

  • Page 72: Inbox

    MN002041A01-AG (en-US) Main Menu 4.3.1.4.2 Configuring Delivery Reports Prerequisites: Your service provider enabled the delivery report configuration. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → New Message. 3 Press Menu key and select Delivery Report. 4 Select one of the following: •...

  • Page 73: Entering The Inbox

    MN002041A01-AG (en-US) Main Menu 4.3.2.1 Entering the Inbox Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Inbox. NOTICE: The status (if any) of the list is displayed for a few seconds: • No New or Old Messages – The screen returns to the previous display within a few seconds.

  • Page 74: Embedded Number

    MN002041A01-AG (en-US) Main Menu Message protection functionality is enabled in the Inbox and Call Out Inbox. Users can only delete unprotected messages. 4.3.2.4 Embedded Number This feature allows you to call a number from a message or to start a group call with the message sender talkgroup.

  • Page 75: Making Group Calls On The Talkgroup Of The Message Sender

    MN002041A01-AG (en-US) Main Menu 4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender Prerequisites: Embedded Number feature is enabled by your service provider. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Inbox. 3 Highlight the required message and press the PTT button.

  • Page 76: Call-Out (Co) Box

    MN002041A01-AG (en-US) Main Menu 4.3.4 Call-Out (CO) Box CO Box contains incoming and outgoing Call-Out messages. Clicking Select on a Call-Out message headline displays more detailed information on the item. When the radio is in normal mode, you are able to browse through all messages in the CO Box. However, if the radio is in the Call-Out mode, you can only browse through the information regarding the currently ongoing Call-Out message.

  • Page 77: Sending User-Defined Templates

    MN002041A01-AG (en-US) Main Menu 4.3.7.1 Sending User-Defined Templates Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Templates. 3 Highlight the required template name and press Send. 4 Do one of the following: • Enter the number or press abc to select the name from your contact list. Press Send. •...

  • Page 78: Status Messages

    MN002041A01-AG (en-US) Main Menu 2 Select Messages → Predefined. 3 Highlight the required template and press Send, the PTT button, or the Send key. NOTICE: You can edit the predefined template before you send it. Press the Menu key and select Edit. Edit screen opens with the template text. You are only allowed to replace the existing text.

  • Page 79: Sending An Rms Status

    MN002041A01-AG (en-US) Main Menu NOTICE: This feature is not supported on Dimetra networks. 4.3.9.3.1 Sending Targeted Status Messages Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Send Status. 3 Do one of the following: •...

  • Page 80: Additional Address

    MN002041A01-AG (en-US) Main Menu NOTICE: The navigation through the radio menu is only available if your service provider enabled the Send RMS/FMS menu item. However, your service provider can configure a One Touch Button to display the Send RMS/FMS menu even if the navigation is not possible.

  • Page 81: Viewing Additional Address

    MN002041A01-AG (en-US) Main Menu 4.3.11.3 Viewing Additional Address Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Additional Address → Select Address. 3 Scroll to select the alias of the Additional Address you wish view. 4 Press the Menu key.

  • Page 82: Deleting Additional Address

    MN002041A01-AG (en-US) Main Menu 4.3.11.6 Deleting Additional Address Prerequisites: Deleting Additional Address is allowed only for User-Defined positions. Pre-Defined positions can only be Selected and Viewed. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Additional Address → Select Address. 3 Scroll to select the alias of the Additional Address you wish delete.

  • Page 83: Creating Contacts

    MN002041A01-AG (en-US) Main Menu Contact Icon Description Work PABX Other Pickers Indicate more than one number in a contact. • # (number) – each contacts entry must contain a number. • Speed # – accept the default Speed Dial number or change it. 4.4.1 Creating Contacts Procedure:...

  • Page 84: Deleting Numbers

    MN002041A01-AG (en-US) Main Menu • Speed # 6 Press Done. 4.4.3 Deleting Numbers Procedure: 1 From the home screen, press Contacts. 2 Select a contact you want to edit. 3 Use Left or Right Navigation keys to choose the required number. 4 Press Menu.

  • Page 85: Pictures

    MN002041A01-AG (en-US) Main Menu 2 To highlight the required contact, use Up and Down Navigation keys, or enter up to 12 characters of the contact name. 3 If the contact has more than one number, use Left and Right Navigation keys to select the required number.

  • Page 86: Table 18: Navigation In The Full Screen View

    MN002041A01-AG (en-US) Main Menu I want to... Action NOTICE: If the first item in the folder is highlight- ed and you press the Left/Down Navi- gation key or rotate the Rotary Knob anticlockwise, the highlight moves to last item in the folder. If the last item in the folder is highlight- ed and you press the Right/Down Navigation key or rotate the Rotary...

  • Page 87: Zoom Levels

    MN002041A01-AG (en-US) Main Menu I want to... Action Return to the multi-picture view. Do one of the following: • Press Back. • Press the Rotary Knob. Remove a picture. Press Delete. 4.5.3 Zoom Levels The Picture Browser displays pictures at five zoom levels: •...

  • Page 88: Bluetooth

    MN002041A01-AG (en-US) Main Menu 3 Highlight the required picture and press the Menu key. The maximum file size is 2 GB. 4 Select Send. 5 Do one of the following: If… Then… If the paired devices list is empty, wait until the radio displays the list and then high- light the required recipient device and press Con- nect.

  • Page 89: Enabling And Disabling Bluetooth

    MN002041A01-AG (en-US) Main Menu NOTICE: This setting does not affect the Motorola Solutions headset with PTT (NNTN8143_ or NNTN8191_) as it is always in the GC Optimized mode. 4.6.2 Enabling and Disabling Bluetooth Procedure: 1 From the home screen, press the Menu key.

  • Page 90: Connecting Or Disconnecting Devices

    MN002041A01-AG (en-US) Main Menu • Disconnect a device. • Delete a device. 4.6.4.1 Connecting or Disconnecting Devices Prerequisites: Only pre-approved sensor devices can be used. The service provider is responsible for configuring the radio to work with specific devices. See Add Bluetooth Devices on page 136.

  • Page 91: Receiving Files Through Bluetooth

    MN002041A01-AG (en-US) Main Menu 4.6.5.1 Receiving Files through Bluetooth Prerequisites: The radio receives a file transfer request from another Bluetooth-enabled device. Radio is in Discoverable Mode. Procedure: Press Accept when the Receive file(s) via Bluetooth from:<Device Name> message appears on the display. The file is saved either in the internal radio memory or on the microSD card and can be accessed via the My Received Files menu item.

  • Page 92: Viewing Received Files

    MN002041A01-AG (en-US) Main Menu 4.6.5.3 Viewing Received Files This procedure describes how to view files received via Bluetooth. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Bluetooth → My Received Files. A list of all files received appears. NOTICE: If you want to view only the JPEG images, use the Picture Browser.

  • Page 93: Viewing Detected Beacon

    MN002041A01-AG (en-US) Main Menu NOTICE: Your service provider can enable this feature. Procedure: 1 From the home screen, press the Menu key. 2 Select Bluetooth → Indoor Location. 3 Select Change. 4 Select On or Off to activate or deactivate Indoor Location. Your radio is now able to detect Bluetooth location beacons when activated.

  • Page 94: Browser

    MN002041A01-AG (en-US) Main Menu 4 To disconnect a firearm sensor device, go to the Devices menu and follow the normal device management procedure. Browser This menu item activates a WAP browser that allows you to browse the Internet from your radio. See Wireless Application Protocol (WAP) on page 154.

  • Page 95: Protecting The Radio With A Pin Code

    MN002041A01-AG (en-US) Main Menu NOTICE: If the radio uses a SIM Card PIN code and you are unable to unlock the radio, you cannot take any action. 4.9.1.1 Protecting the Radio with a PIN Code Procedure: 1 From the home screen, press Menu → Security → PIN Protect. 2 Select On.

  • Page 96: Setting Automatic Keylock Delay

    MN002041A01-AG (en-US) Main Menu 4.9.2.2 Setting Automatic Keylock Delay Procedure: 1 From the home screen, press the Menu key. 2 Select Security → Keylock Setup → Delay. 3 Use Up and Down Navigation keys to change the minutes and press Done. 4.9.2.3 Setting Keylock on Startup Procedure:...

  • Page 97: K Validity

    MN002041A01-AG (en-US) Main Menu Procedure: 1 Press Side Button 1 → Side Button 1 → Side Button 1 → Side Button 2 → Side Button 2 → Side Button 2. IMPORTANT: The key deletion takes up to 30 seconds. During the period, the battery must not be removed.

  • Page 98: Dmo Sck

    MN002041A01-AG (en-US) Main Menu 2 Select Security → TMSCK Validity. 3 The radio displays: • TMSCK is Valid – the radio can work encrypted in TMO. • TMSCK is Invalid – the radio cannot work encrypted in TMO. Please contact your service provider to restore SCKs to your radio.

  • Page 99: Activating Covert Mode

    MN002041A01-AG (en-US) Main Menu • Tones • Backlight (in Display menu item) When the Covert Mode is turned on: • All tones are set to Off (corresponding to All Tones menu entry). • Group audio is set to Spkr Cntrl (corresponding to Audio Toggle menu entry). •...

  • Page 100: Sds Remote Control

    MN002041A01-AG (en-US) Main Menu • Temporarily disabled • Pseudo Off Mode • Ambience Listening Mode • Transmit Inhibit Mode (TXI) • Emergency Mode • Silent Emergency Mode • Covert Mode Send firmware version and TEI The radio sends back an SDS message with its firmware version and TEI. NOTICE: If the sending Individual Short Subscriber Identity (ISSI) is not on the Allowed ISSIs list, the receiving radio ignores the task.

  • Page 101: Setting Ring Style

    MN002041A01-AG (en-US) Main Menu 4.10.1.1 Setting Ring Style Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Ring Style. 3 Select one of the following: • Duplex – to set the new ring style to all duplex calls. •...

  • Page 102: Language

    MN002041A01-AG (en-US) Main Menu 4.10.3 Language This sub-menu allows you to change the language of the radio. 4.10.3.1 Setting Language Prerequisites: The list of available languages is set by service provider. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...

  • Page 103: Audio Profiles

    MN002041A01-AG (en-US) Main Menu 4.10.5.1 Audio Profiles An audio profile is a set of audio parameters, such as the volume of alert tones, that are configured by your service provider to fit a particular operating environment. For example, the audio parameters can be adjusted to situations when the radio operates inside a building or on a noisy street.

  • Page 104: Audio Toggle

    MN002041A01-AG (en-US) Main Menu 4.10.5.3 Audio Toggle You can control audio routing between the speaker and earpiece for any private or group call through the dedicated Speaker Control key. You can also define through the menu to have all group calls in high audio or controlled by the Speaker Control key.

  • Page 105: Keypad Tone

    MN002041A01-AG (en-US) Main Menu 4.10.6.1 Keypad Tone You can activate/deactivate keypad tone at every key press. 4.10.6.1.1 Setting Keypad Tone Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Tones → Keypad Tone. 3 Select one of the following: •...

  • Page 106: Clear To Send

    MN002041A01-AG (en-US) Main Menu 4.10.6.4 Clear to Send You can activate/deactivate tone for the transmitting radio that the receiving radio is ready to accept the transmission. 4.10.6.4.1 Setting Clear to Send Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...

  • Page 107: Display

    MN002041A01-AG (en-US) Main Menu 2 Select Setup → Tones → D-PTT Tones. 3 Select one of the following: • D-PTT Mode – Activates/deactivates D-PTT tone. • Tone Style– Indicates how many times the D-PTT tone is played. 4.10.7 Display This menu item allows you to adjust your radio display settings. 4.10.7.1 Setting Font Level When and where to use: To increase or decrease text size so you can adjust the interface readability...

  • Page 108: Setting Backlight

    MN002041A01-AG (en-US) Main Menu • Auto – Automatically displays the screen saver when the radio is inactive for a pre- determined period. • Disabled – Disables the screen saver. • Text – To set the text on the screen saver when this feature is activated. 4.10.7.4 Setting Backlight When and where to use: To save the battery power.

  • Page 109: Setting Wallpaper

    MN002041A01-AG (en-US) Main Menu • Disabled – your radio display never goes off. • 30 seconds – turns off the radio display after 30 seconds. • 1 minute – turns off the radio display after 1 minute. • 2 minutes – turns off the radio display after 2 minutes. •...

  • Page 110: Setting The Time Manually

    MN002041A01-AG (en-US) Main Menu Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Time & Date → Format → Format Time. 3 Select one of the following: • 12-Hour – Displays the time with am (before noon) or pm (after noon) indication. •...

  • Page 111: Setting Time Offset

    MN002041A01-AG (en-US) Main Menu 4.10.8.6 Setting Time Offset Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Time & Date → Set → Time Offset. 3 Enter time offset using Navigation keys. NOTICE: You can adjust the offset value, with 15 minute steps, up to 14 hours ahead or behind.

  • Page 112: Transmission Power Class

    MN002041A01-AG (en-US) Main Menu 3 The Energy Economy status is displayed as: • Energy Ecnmy Is Supported By System • Energy Economy Is Currently Not Supported By System 4.10.10 Transmission Power Class NOTICE: This feature is a paid feature. Transmission Power feature enables your radio to choose whether to transmit with Class 3L or Class 4.

  • Page 113: Book On

    • CORE Earpiece – select an earpiece from the list of the CORE accessories. • Other RSM/PHF – select an accessory from the list of the non-Motorola Solutions accessories. • RSM Earpiece – specify if the accessory is connected to the RSM.

  • Page 114: Setting Rotary Lock

    MN002041A01-AG (en-US) Main Menu NOTICE: The Rotary Knob and the Side buttons are paired. When the Rotary Knob mode is set to Volume or Dual, the Side buttons support the One-Touch Button feature. 4.10.13.2 Setting Rotary Lock Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...

  • Page 115: Setting Rotary Knob Scroll Range

    MN002041A01-AG (en-US) Main Menu 4.10.13.5 Setting Rotary Knob Scroll Range Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Rotary Knob → Scroll Range. 3 Select one of the following: • Stay In Range – Scrolling through the talkgroups in the current folder only. •...

  • Page 116: Default Setting

    MN002041A01-AG (en-US) Main Menu 4.10.14 Default Setting This sub-menu item resets the radio back to default settings. 4.10.14.1 Selecting Default Setting Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Def. Settings. Your radio display Reset to def. settings?. Press Yes to confirm. 4.11 Group Setup This menu item allows you to set the operation parameters, scanning and my groups folder.

  • Page 117: Standard Home Group

    MN002041A01-AG (en-US) Main Menu 7 Select DMO Home Group – configures the DMO Home Group. 4.11.1.1 Standard Home Group This menu item allows you to configure the standard home group to be used during start up and when changing modes: TMO → DMO and TMO → Repeater. 4.11.2 Scan This menu item allows you to activate/deactivate scanning, view the active scan list, and edit the scan...

  • Page 118: Setting Scan Lists

    MN002041A01-AG (en-US) Main Menu 4.11.2.3 Setting Scan Lists When and where to use: If you want to set up any scan list. Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup → Scan → Scan Lists. 3 Highlight required scan list and press Menu to see additional settings: •...

  • Page 119: Editing My Folder List

    MN002041A01-AG (en-US) Main Menu 2 Select More . . . → Group Setup → My Groups. 3 Select <FolderName>. 4 Select [New Group]. 5 Select the required talkgroup by Folder or by alphabetic search. 4.11.3.3 Editing My Folder List Procedure: 1 From the home screen, press the Menu key.

  • Page 120: Setting Call Forwarding

    MN002041A01-AG (en-US) Main Menu 2 Select Individual Setup → Trunked Mode → Call Waiting. 3 Select On to enable Call Waiting, or Off to disable it. 4.12.1.2 Setting Call Forwarding When and where to use: To enable or disable Call Forwarding for your radio. If radio is not in TMO mode, selecting call forwarding will results in an Invalid Keypress tone and Service Restricted message.

  • Page 121: Making Private Calls To Favorite Contact Numbers

    MN002041A01-AG (en-US) Main Menu 2 Select Contacts 3 Highlight a contact that you want to add to Favorites and using the Left or Right Navigation key select the required number. 4 Press the Menu key and select Add to Favorites. 5 Select a folder you want to add the contact number to and press Select.

  • Page 122: Deleting Items From Favorites Folder

    MN002041A01-AG (en-US) Main Menu 2 Select More . . . → Favorites. 3 Highlight a required folder. 4 Press the Menu key. 5 Select one of the following: • Rename Folder – changes the name of the folder. Enter a new folder name and press OK. •...

  • Page 123: Formatting The Microsd Card

    MN002041A01-AG (en-US) Main Menu NOTICE: To modify the displayed phone number, select Edit. Type the number and press OK. • Radio Info – displays radio information: manufacturer, product type, ISSI, TEI, Serial Number, and OPTA. NOTICE: OPTA information is optional. •...

  • Page 124: Viewing Recent Calls

    MN002041A01-AG (en-US) Main Menu 4.15.1 Viewing Recent Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Recent Calls. 3 Select one of the following: • Dialed • Received • Missed 4 Select a required call from the list. 5 Press the Menu key.

  • Page 125: Deleting Recent Calls

    MN002041A01-AG (en-US) Main Menu • Missed 4 Press Store. NOTICE: If Store is not assigned to the Left Soft key, the number is already stored in your contact list. 5 Do one of the following: • To store the number as a new entry, select [New Contact]. •...

  • Page 126: Editing Menu Shortcut Lists

    MN002041A01-AG (en-US) Main Menu 3 Highlight All Tones and press and hold Menu until Assign Shortcut for: All Tones is displayed. 4 Select Yes and Shortcuts Key: 1 is displayed. 5 Press Done. NOTICE: To use this shortcut, from the home screen, press Menu and the key 4.16.2 Editing Menu Shortcut Lists Procedure:...

  • Page 127: Networks

    MN002041A01-AG (en-US) Main Menu 2 Select More . . . → RUI → Log off. 3 Press Accept. 4.18 Networks This menu item allows you to switch between the radio operation modes. 4.18.1 Selecting Network Operation Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Networks.

  • Page 128: Using Any Network Registration

    MN002041A01-AG (en-US) Main Menu 2 Select Networks → Network Sel → Select Net. 3 Select the required network from the list. Your radio registers to the selected network. 4.18.2.3 Using Any Network Registration When and where to use: Your radio has lost its home network coverage and wants to increase the number of networks it can scan and register.

  • Page 129: Using Any Tg Net Registration

    MN002041A01-AG (en-US) Main Menu Procedure: 1 From the home screen, press the Menu key. 2 Select Networks → TG Net Sel → Prefer TG Net. 3 Select the required network from the list. 4.18.3.4 Using Any TG Net Registration When and where to use: Your radio has lost its network coverage and wants to increase the number of networks it can scan and register.

  • Page 130: Viewing Testpage

    MN002041A01-AG (en-US) Main Menu NOTICE: To refresh your position: • Select Position – the radio refreshes its position automatically • Press Refresh 4.19.3 Viewing Testpage Procedure: 1 From the home screen, press the Menu key. 2 Select Location → Testpage. 3 Select one of the following: •...

  • Page 131: Viewing Backlog Reports

    MN002041A01-AG (en-US) Main Menu • Off – Deactivates location report backlog recording. 4.19.5.2 Viewing Backlog Reports Procedure: 1 From the home screen, press the Menu key. 2 Select Location → Backlog → Reports. The radio displays the number of backlog reports stored. 4.19.5.3 Deleting All Backlog Reports Procedure:...

  • Page 132: Viewing Encryption Status

    MN002041A01-AG (en-US) Main Menu • Bandwidth – active data session percentage is shown. • Failed Transfer – the percentage of failed sent/received packets. NOTICE: N.A. – standby packet data session. 4.20.2 Viewing Encryption Status Procedure: 1 From the home screen, press the Menu key. 2 Select Packet Data →...

  • Page 133: Setting Clear Call Alarm

    MN002041A01-AG (en-US) Main Menu 4.21.2 Setting Clear Call Alarm When and where to use: Use this menu item to configure an alarm tone notifying about any clear transmission. Procedure: 1 From the home screen, press the Menu key. 2 Select More . . . → Crypto Menu → Clear Call Alarm. 3 Select Simplex Calls or Duplex Calls.

  • Page 134: Starting Crypto Registration

    MN002041A01-AG (en-US) Main Menu 3 Highlight check boxes using the Navigation keys and press Select to set which characters are masked when the OPTA name is displayed. 4 Press Done to confirm the changes. 4.21.6 Starting Crypto Registration Prerequisites: Your radio cannot be in an active call nor in DMO. Procedure: 1 From the home screen, press the Menu key.

  • Page 135: Features

    MN002041A01-AG (en-US) Features Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.

  • Page 136: Bluetooth Interactions

    MN002041A01-AG (en-US) Features One radio can be connected with up to seven devices at the same time. NOTICE: Bluetooth Audio and Object Push, Bluetooth Connectivity, Bluetooth Radio Control, Bluetooth Smart Proximity Pairing, and Bluetooth Smart Ready are paid features. 5.2.1 Bluetooth Interactions The Bluetooth feature interacts differently with other features and situations of the radio.

  • Page 137: Bluetooth Smart Proximity Pairing

    MN002041A01-AG (en-US) Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.

  • Page 138: Call-Out

    MN002041A01-AG (en-US) Features Call-Out NOTICE: This feature is a paid feature. This feature allows you to receive Call-Out alerts. On receiving the Call-Out messages, the radio interrupts current services and attends to the Call-Out alert without any further delay. After the Call-Out is cleared by the dispatcher, the radio exits Call-Out mode and reverts to normal mode.

  • Page 139: Call-Out Modes Interaction

    MN002041A01-AG (en-US) Features Storm Plan An alert message that is sent by a dispatcher to a group of radios. To raise its reliability, it is sent several times. You are not able to respond to the Call-Out alert and any key press takes you to the information phase.

  • Page 140: Collaborative Messaging

    MN002041A01-AG (en-US) Features Depending on the settings configured by your service provider, you are able to respond to a Call-Out • Free text – type a response. • Pre-coded message – select from a list of predefined replies. Collaborative Messaging This feature allows external device to send/receive message when the radio application is enabled.

  • Page 141: Enhance Gnss Performance

    MN002041A01-AG (en-US) Features IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This situation usually happens when your radio cannot establish a view of a wide area of open sky, for example, when the GNSS antenna is covered or facing the ground. Such situations include being: •...

  • Page 142: Location Report Backlog

    MN002041A01-AG (en-US) Features 5.7.2 Location Report Backlog The radio can record location track when it is out of service, when in DMO, or when in TXI mode. The location reports generated during this time is stored, and all location report backlog recordings are uploaded once the radio is back in service.

  • Page 143: Gnss Accuracy

    MN002041A01-AG (en-US) Features • Latitude – expressed in degrees, minutes, and seconds. • Longitude – expressed in degrees, minutes, and seconds. • Number of satellites – used to calculate the location. In general, more satellites provides better accuracy. The maximum is 12 satellites. •...

  • Page 144: Ms-Isdn

    MN002041A01-AG (en-US) Features 5.10 MS-ISDN This feature adds to the radio ISDN number. You can choose between MS-ISDN and ISSI to address the call, send the message or pre-defined templates. It works for both simplex and duplex calls, based on the assigned ISDN number. 5.11 Private Call Private Call, also called Point-to-Point, or individual call, enables calling between two individuals.

  • Page 145: Phone/Pabx Speed Dial

    MN002041A01-AG (en-US) Features 5.13 Phone/PABX Speed Dial This feature allows you to dial Phone/PABX by a shortened number of up to three digits instead of the full number. The Phone/PABX Speed # number is assigned when the dialed number is added in the contact list.

  • Page 146: Rms Icons

    MN002041A01-AG (en-US) Features 5.14.1 RMS Icons Table 20: RMS Icons Icon Description RMS Status Received Indicates a new RMS status message just arrived. RMS Status Sent RMS Box Read Message RMS Box Unread Message 5.15 Radio User Assignment (RUA) and Radio User Identity (RUI) NOTICE: This feature is a paid feature.

  • Page 147: Sim Card End-To-End Encryption

    MN002041A01-AG (en-US) Features The Shadow Groups feature (also known as Address Bundle) offers a way of sending messages to multiple destinations or recipients simultaneously. The following types of messages are supported by the feature: • Status messages (including Emergency Alarms) •...

  • Page 148: Short Number Dial

    MN002041A01-AG (en-US) Features NOTICE: To send a message or call a non-SIM card radio, turn off the SIM card End-to-End Encryption. 5.18 Short Number Dial This feature allows you to dial part of the full number of the person you wish to call. Your radio automatically completes the number.

  • Page 149: Terminal Temporary Disable Or Enable

    It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. 5.21...

  • Page 150: Text Entry Icons

    MN002041A01-AG (en-US) Features • TAP – Enter letters, numbers, and symbols by pressing an alphanumeric key one or more times. • iTAP – Let the radio predict each word as you press an alphanumeric key. NOTICE: You can use these methods in the languages programmed in the radio. 5.22.3 Text Entry Icons In the text entry screen, icons tell you which text entry mode and method you are using.

  • Page 151: Keys Usage

    MN002041A01-AG (en-US) Features Icons Description Enter numbers and symbols: 0-9 # § ¡ ¿ ^ ~ \ } { ] [ ¤ ¥ $ £ € > < = * × % & + ; _ : / ) ( - ” ’ @ ! ? , .

  • Page 152: Writing In Itap Alphanumeric

    MN002041A01-AG (en-US) Features Table 25: Other Keys Description Any numeric key • In TAP press any key to reject word completion and continue with text entry A new completion will be displayed, if available, after the time-out for TAP expires. •...

  • Page 153: Writing In Tap Alphanumeric

    MN002041A01-AG (en-US) Features 5 Press 3 key. The alternative row opens and shows D E F 3. 6 Continue entering the letters by pressing one key for each letter. Press 2, 8, 4, and 3 keys. NOTICE: Automatic shift to upper case is used at the beginning of a message, after punctuation followed by space, or for the first letter of a word created as a new contact entry.

  • Page 154: Adding Words To The Dictionary

    MN002041A01-AG (en-US) Features 3 Try to enter the word. Scroll the alternate line for a word option. Each option is successively highlighted and partially locked. 4 Enter the second part of the word. The first part remains unchanged (locked). The newly entered letters are highlighted and then locked while you scroll to the next word option.

  • Page 155: Tips For Browsing

    MN002041A01-AG (en-US) Features Procedure: 1 Press Menu or Menu key. 2 Usually, it brings up the Navigate pane, or the last browser menu pane. NOTICE: If the web page you navigated to has two or more soft keys/options, the Options pane pops up. From here, you may scroll to other panes with the Left or Right navigation keys Or you may select Browser Menu and then scroll to the required pane.

  • Page 156: Creating Hotkeys

    MN002041A01-AG (en-US) Features 3 Scroll to the required bookmark and select Go. The bookmark downloads the selected page from the web. 5.23.4.4 Creating Hotkeys Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Scroll to the required bookmark. 4 Press Menu.

  • Page 157: Disabled Packet Data Service

    MN002041A01-AG (en-US) Features 5.23.5 Disabled Packet Data Service If there is no Packet Data Service, your radio displays Error: No Network Available when entering the browser for the first time. Select Left Soft key to retry entering, or Right Soft key to enter the browser menu.

  • Page 158: Browser Menu Panes Overview

    MN002041A01-AG (en-US) Features Key Press Action Up Navigation key While in list of options, moves up one line. Up Navigation key (hold) Moves up on page. Down Navigation key While in list of options, moves down one line. Down Navigation key (hold) Moves down on page.

  • Page 159: Navigate Pane

    MN002041A01-AG (en-US) Features Menu Pane Description Image Displayed only when an image is selected. Provides access to im- age details, storage, and display use. Input Text Displayed only in text entry mode. Provides access to text entry mode (for example, symbol). 5.23.9 Navigate Pane You can select one of the following items:...

  • Page 160: Bookmarks Pane

    MN002041A01-AG (en-US) Features Send Referrer – for turning ON/OFF sending of the HTTP Referrer header as part of HTTP requests. The Referrer header provides the URL of the link source to the server. Authentication – for turning ON/OFF the caching of HTTP Authentication credentials. HTTP Authentication protects access to content on the server.

  • Page 161: History Pane

    MN002041A01-AG (en-US) Features • Update Page – for replacing the saved version with the current version (to be downloaded from server). • Delete – for deleting this page from its cache. • Delete All – for deleting all the saved pages from its cache. •...

  • Page 162: Wap Push

    MN002041A01-AG (en-US) Features 3 Select www. 4 Scroll the required extension (for example: .com). 5 Press .com. The screen displays the URL with the selected extension. Table 29: Browser Text Input Icons Mode Soft Key Action Alphabetic characters - low- Enter text in lowercase.

  • Page 163: Viewing Wap Messages

    MN002041A01-AG (en-US) Features NOTICE: The browser does not open if you are in a call, in Emergency Mode, in Call Out, in message editor, in PIN lock state, or when switching to DMO. 5.23.16.2 Viewing WAP Messages Procedure: 1 From the home screen, press the Menu key. 2 Select Messages →...

  • Page 164: Appendix A: Tones

    MN002041A01-AG (en-US) Appendix A: Tones Appendix A Tones The radio has two tone packs: Classic Tones (default) and New Tones. Your service provider decides which one is enabled. To listen to the tone samples, click NOTICE: Some radio tones are model-specific and may not be available on your radio. Table 30: Radio Tones New Tone Classic Tone...
  • Page 165 MN002041A01-AG (en-US) Appendix A: Tones New Tone Classic Tone Tone Description Emergency – The Emergency Call received. Emergency 2 – The Emergency Call received (optional tone) Low Battery – The battery charge level is low. Over the Air 1 – Single D-PTT tone. Over the Air 2 –...

  • Page 166: Appendix B: Led Indications

    MN002041A01-AG (en-US) Appendix B: LED Indications Appendix B LED Indications Table 31: LED Status Indications Indication Status Solid green • In use • Repeating call Blinking green • In service or idle • Switching modes from TMO to DMO Solid red Out of service Blinking red •...

  • Page 167: Appendix C: Troubleshooting

    MN002041A01-AG (en-US) Troubleshooting Appendix C Troubleshooting NOTICE: MUX virtual port is only supported through third party vendor. Visit FabulaTech.com (http://www.fabulatech.com/serial-port-splitter.html) for more information. Your radio displays the following messages: Table 33: Displayed Messages Message Message Description ...-Received Call received but not answered, or rejected. Attachment Failed Your radio could not perform talkgroup attachment.
  • Page 168 MN002041A01-AG (en-US) Appendix C: Troubleshooting Message Message Description File cannot be received, The file cannot be received because the memory for its storage unavailable storage is inaccessible. See File Storage Not Available. File Invalid The picture you are trying to open is damaged. File Storage Not Available Memory for file storage is inaccessible.
  • Page 169 MN002041A01-AG (en-US) Appendix C: Troubleshooting Message Message Description My Groups You are not allowed to add a group to the My Groups fold- er as it already contains the maximum allowed number of Is Full groups. Network Trouble Network problems. Please try again later. No Answer The called party does not answer.
  • Page 170 MN002041A01-AG (en-US) Appendix C: Troubleshooting Message Message Description Sending of file failed The file could not be sent via Bluetooth due to a connec- tion problem. Service Denied Invalid number. Call your service provider. Service Not Available This service is not available on the current network. Service Restricted This service or feature is restricted by your service provid- er, it has not been purchased, or it is not available.

  • Page 171: Appendix D: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature When the battery is fitted to the radio, it charges within the temperature range of 0 °C to 45 °C.

  • Page 172: Looking After Your Radio

    Therefore, Motorola Solutions recommends that rugged radios be checked annually as a preventive measure in order to assure the watertight integrity of the radio. Motorola Solutions details the disassembly, test, and reassembly procedures along DRAFT with necessary test equipment needed to inspect, maintain and troubleshoot radio seals in the radio’s service manual.
  • Page 173 MN002041A01-AG (en-US) Appendix D: Maintenance • a source of running water • a towel Procedure: 1 Submerge the radio (with the battery attached) completely in water and shake it for approximately 20 seconds. 2 Pull the radio out of the water and turn the encoder knob 360° clockwise and 360° anti-clockwise twice.
  • Page 174 MN002041A01-AG (en-US) Appendix D: Maintenance 4 Gently scrub the plastic surfaces of the radio (front, back, bottom, top and side areas) with a soft cotton cloth. Take extra care around the speaker grille, earpiece, and the top and bottom microphone port openings. 5 Submerge the radio in water and shake it to remove the detergent.

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