2.2.5 Removing the Battery....................29 2.2.6 Charging the Battery....................30 2.2.7 Battery Charging Indications..................30 2.2.8 Low Battery Indication....................31 2.3 MTP8550Ex Controls and Indicators..................32 2.4 Powering On the Radio......................34 2.5 Writing Text..........................35 2.5.1 Text Entry Icons....................... 35 2.5.2 Selecting Text Entry Modes..................36 2.5.3 Selecting Text Entry Methods and Languages............
Page 3
MN002041A01-AH Contents 2.6.2 Unblocking Your Radio.................... 40 2.7 Locking or Unlocking the Keys or Buttons................40 2.8 Display........................... 40 2.8.1 Configurable Idle Screen..................41 2.9 Status Icons........................... 42 2.10 Holding Your Radio......................46 2.11 High or Low Audio Toggle....................47 2.11.1 Using High Audio....................47 2.11.2 Using Low Audio....................
Page 4
MN002041A01-AH Contents 3.3.4 Selecting DMO Communications Options..............60 3.3.5 Private Call With Presence Check................60 3.3.6 DMO Private Priority Call..................61 3.3.7 Talkgroup for Individual Calls...................61 3.3.8 Network Monitor.......................61 3.3.8.1 Enabling Network Monitor................62 3.3.9 Communication through Repeaters................. 62 3.3.10 Communication through Gateways................63 3.3.11 Gateway and Repeater Synchronization...............
Page 5
MN002041A01-AH Contents 4.3.1.4 Delivery Report..................75 4.3.2 Inbox........................76 4.3.2.1 Receiving New Messages................77 4.3.2.2 Opening the Inbox..................77 4.3.2.3 Using Submenus in Inbox and Outbox............77 4.3.2.4 Embedded Number..................79 4.3.2.5 Storing Numbers from Messages...............79 4.3.2.6 Calling Numbers from Messages............... 80 4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender....80 4.3.2.8 Immediate Message...................80 4.3.3 Outbox........................
Page 6
MN002041A01-AH Contents 4.4.4 Deleting Contacts.....................90 4.4.5 Checking Capacity....................91 4.4.6 Dialing through the Contact List................91 4.5 Pictures..........................91 4.5.1 Starting the Picture Browser..................92 4.5.2 Navigation in the Picture Browser................92 4.5.3 Zoom Levels......................93 4.5.4 Adding/Editing Comments to Pictures..............93 4.5.5 Sending Pictures via Bluetooth from the Picture Browser........94 4.6 Bluetooth..........................94 4.6.1 Bluetooth Settings....................94 4.6.1.1 Configuring Bluetooth Settings..............94...
Page 8
MN002041A01-AH Contents 4.10.7.5 Setting Brightness.................. 115 4.10.7.6 Setting LCD Off..................115 4.10.7.7 Setting Wallpaper...................115 4.10.8 Time and Date..................... 116 4.10.8.1 Setting Time and Date on the Display............116 4.10.8.2 Setting the Time Format.................116 4.10.8.3 Setting the Time Manually..............116 4.10.8.4 Setting the Date Format................. 117 4.10.8.5 Setting the Date Manually..............
Page 10
MN002041A01-AH Contents 4.18.3.3 Using Prefer TG Net Registration............135 4.18.3.4 Using Any TG Net Registration.............. 135 4.19 Location..........................136 4.19.1 Enabling GNSS....................136 4.19.2 Viewing Your Position..................136 4.19.3 Viewing Testpage....................136 4.19.4 Changing GNSS Accuracy...................137 4.19.5 Backlog........................ 137 4.19.5.1 Enabling or Disabling Backlog............... 137 4.19.5.2 Viewing Backlog Reports...............
Page 11
MN002041A01-AH Contents 5.7.2 Location Report Backlog..................149 5.7.3 GNSS Icon......................149 5.7.4 Different Location Displays..................149 5.7.5 GNSS Accuracy..................... 150 5.8 Home Display Text Message....................150 5.9 Individual Call........................150 5.9.1 Private Call......................151 5.9.1.1 Making Private Calls................151 5.9.2 Phone and PABX Calls..................151 5.9.2.1 Making Phone or PABX Calls..............
Page 12
MN002041A01-AH Contents 5.20.7 Browser Keys Usage................... 160 5.20.8 Browser Menu Panes Overview................161 5.20.9 Navigate Pane..................... 161 5.20.10 Advanced......................162 5.20.11 Bookmarks Pane....................162 5.20.11.1 Working with the Options Pane for Selected Bookmarks.....162 5.20.11.2 Working with the Saved Pages Folder..........163 5.20.12 History Pane...................... 163 5.20.12.1 Navigating to Recently Visited URLs...........
MN002041A01-AH List of Figures List of Figures Figure 1: Charger Mode Screen......................31 Figure 2: MTP8550Ex Controls and Indicators..................32 Figure 3: Default Home Screen with Icons..................... 40 Figure 4: Trunked Mode Operation......................54 Figure 5: Direct Mode Operation......................59 Figure 6: Communication through Repeaters..................62 Figure 7: Communication through Gateways..................
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product:...
Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
• This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
MN002041A01-AH General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
MN002041A01-AH Chapter 2: Getting Started Chapter 2 Getting Started This chapter contains basic information on how to use the radio. Product Technical Information Table 2: Product Technical Information Description Value Maximum Voltage 8.0 V Maximum Current 2.5 A Maximum RF Power 1.3 W Maximum Speaker 1.3 W at 16 Ω...
MN002041A01-AH Chapter 2: Getting Started Before Power On Read this section before you power on your radio for the first time. 2.2.1 Attaching the Antenna Procedure: 1 Insert the screw-in base of the antenna into the antenna terminal on the top of the radio. 2 Turn clockwise until tight.
Page 22
MN002041A01-AH Chapter 2: Getting Started 4 Slide the SIM card holder toward the dust cover side of the radio (as indicated by the UNLOCK arrow) to unlock it and lift it up. 5 Slide the dummy SIM card in the direction shown in the following figure to remove it from the SIM card holder.
Page 23
MN002041A01-AH Chapter 2: Getting Started 6 Slide the SIM card into the SIM card door. Pay attention to the correct position of the notched corner. 7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it.
Page 24
MN002041A01-AH Chapter 2: Getting Started 8 Visually inspect the SIM card door O-ring before slotting the SIM card door into the chassis. IMPORTANT: Replace the SIM door if there is any damage/tear/delamination on the O- ring seal. 9 Apply some grease (part number: 1110027B23) on the perimeter of the SIM card door O-ring. 10 Ensure proper positioning of the SIM card door by matching the shape of the SIM card door to the chassis (see the below figure).
MN002041A01-AH Chapter 2: Getting Started 11 Apply pressure on the SIM card door and use the Torx driver with T-5IP TORX – PLUS bit to fasten the SIM card door screws to the chassis with torque setting of 1.0±0.1 in-lbs (0.113±0.011 Nm).
MN002041A01-AH Chapter 2: Getting Started NOTICE: The radio only supports the following characters to compose file names: 1 Numeric digits. 2 English alphabetic characters. 3 Space. 4 Non-alphabetic characters: ! # $ % & ' ( ) - @ ^ _ ` { } ~. Before using non-alphabetic characters, make sure your computer system supports them.
Page 27
MN002041A01-AH Chapter 2: Getting Started 4 Slide the microSD card holder toward the top of the radio (as indicated by the UNLOCK arrow) to unlock it and lift it up. 5 Carefully insert the microSD card into the microSD card holder ensuring that the gold contact area is facing down.
MN002041A01-AH Chapter 2: Getting Started 6 Close the microSD card holder and slide the holder toward the bottom side of the radio (as indicated by the LOCK arrow) to lock it. 7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it.
MN002041A01-AH Chapter 2: Getting Started NOTICE: • Your service provider can configure the radio to turn on automatically after you insert the battery. • Your radio always powers up, if you remove the battery for a period shorter than 3–5 seconds.
Always charge your IMPRES battery with an IMPRES charger for optimized battery life. IMPRES batteries charged exclusively with IMPRES chargers receive a 6-month capacity warranty extension over the standard Motorola Solutions Premium battery warranty duration. Do not charge the battery in a hazardous area.
MN002041A01-AH Chapter 2: Getting Started MTP8550Ex Controls and Indicators Figure 2: MTP8550Ex Controls and Indicators Table 4: MTP8550Ex Controls and Indicators Annotation Description Backlight Sensor The backlight sensor measures ambient light intensity. When the display back- light is active and a low light condition is detected, the keypad is illuminated.
Page 33
MN002041A01-AH Chapter 2: Getting Started Annotation Description Rotary Knob • Rotate to set the volume. • Press and rotate to select a different talkgroup. • Press and hold the Rotary Knob to lock/unlock it. Powering the radio off and on also unlocks a locked Rotary Knob. Programmable Side buttons The Programmable Side buttons support the One-Touch Button feature.
MN002041A01-AH Chapter 2: Getting Started Annotation Description Top Microphone Activated during Simplex, high audio calls such as Group Calls. Display Features a high resolution of 240 x 320 pixels and 262,144 colors. Supports scalable fonts and high color images. Side Connector Provides connection for accessories.
MN002041A01-AH Chapter 2: Getting Started Writing Text This section provides information on entering texts on your radio. 2.5.1 Text Entry Icons In the text entry screen, icons tell you which text entry mode and method you are using. A character counter displayed on the text entry icon indicates the amount of characters that can be entered.
MN002041A01-AH Chapter 2: Getting Started 2.5.2 Selecting Text Entry Modes Prerequisites: Your radio displays the text entry screen. Procedure: 1 Press Menu → Entry Mode. 2 Select one of the following options: • Primary – for entering alphanumeric characters. • Numeric –...
MN002041A01-AH Chapter 2: Getting Started Description Up Navigation key • In TAP press to reject word completion and scroll up. • In TAP press to change previously entered small letter to capital. Down Navigation key • In TAP press to reject word completion and scroll within the text area. •...
MN002041A01-AH Chapter 2: Getting Started 2.5.6 Writing in TAP Alphanumeric Prerequisites: Your radio displays the text entry screen. Procedure: 1 Press Menu → Entry Setup → Seco.. 2 Select TAPEnglish and press Back. 3 Press Menu → Entry Mode. 4 Select Secondary. 5 Press the key labeled with the desired character, once for the first character, twice for the second, and so on.
MN002041A01-AH Chapter 2: Getting Started 2.6.1 Unlocking Your Radio Procedure: • To unlock your radio after powering on, enter the code at the prompt. NOTICE: The unlock code is originally set to 0000. Your service provider may change this number before you receive your radio. Your radio enters the default home display.
MN002041A01-AH Chapter 2: Getting Started Table 9: Display Annotation Description Status icon area Text display area Soft key area Menu/Context sensitive icon The color of the Soft key area changes according to the mode the radio is in. Table 10: Colors of the Soft Key Area Color Mode or State Light blue...
MN002041A01-AH Chapter 2: Getting Started Order and visibility of these items are also subject of the Configurable Idle Screen settings. Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features. Depending on your service provider settings, status icons can appear in normal or large size.
Page 43
MN002041A01-AH Chapter 2: Getting Started Icon Description • Blinking – when the radio is not synchronized or during attachment. • No icon – during radio-to-radio and repeater communication. DMO Repeater Communication Mode – Indicates that the Repeater or GW + Rep option in DMO Mode is selected.
Page 44
MN002041A01-AH Chapter 2: Getting Started Icon Description • Solid – Emergency Operations initiated. • Blinking – the radio is in emergency receiving state. Disaster Alert Call – Indicates that the radio is in Disaster Alert Call. List Scrolling – Indicates that the Rotary Knob is in list scrolling mode. New Message Has Arrived –...
Page 45
MN002041A01-AH Chapter 2: Getting Started Icon Description SIM End-to-End Encryption (E2EE) in TMO Indicates that the SIM Card E2EE is enabled in TMO Mode. SIM End-to-End Encryption (E2EE) in DMO Indicates that the SIM Card E2EE is enabled in DMO Mode. Numbers 1 and 2 point to the type of DMO Encryption keys that has been selected.
MN002041A01-AH Chapter 2: Getting Started Icon Description Bluetooth Connected – Indicates that Bluetooth is enabled and at least one device is connected. Bluetooth Disconnected • Solid – Indicates that Bluetooth is enabled, but no device is connected. • Blinking indicates one of the following: Bluetooth is enabled and the radio is in the Discoverable Mode.
MN002041A01-AH Chapter 2: Getting Started Lapel/Shoulder Use For Group and Private Calls turn your head towards your shoulder/lapel, and speak directly into the top microphone. Listen through the internal speaker. Speakerphone Use Place your radio 30–60 cm away from you. In a noisy environment, move the radio closer to you for better transmission.
MN002041A01-AH Chapter 2: Getting Started 2.12 During a Call During the call, label of the right Soft key indicates the next possible change. Accessory default setup Table 12: During the Call Soft Key Label Audio Setting Spkr Audio goes to the main speaker (Speaker HIGH is displayed) Erpce Audio goes to the earpiece (Speaker LOW is displayed) Audio goes to the Personal Hands Free (Speaker LOW is displayed)
MN002041A01-AH Chapter 2: Getting Started These icons are displayed next to the talkgroup alias on idle display and when scrolling talkgroups in common or favorite folder lists. Table 13: Talkgroup Icons Icon Talkgroups in Common Folders Talkgroups in Favorite Folders TMO Talkgroup Icons In TMO Mode In TMO Mode...
MN002041A01-AH Chapter 2: Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders DMO Talkgroup Icons Display when a DMO talkgroup is selected. General Icons Display when the radio is registered to a network that is not the home network. NOTICE: The icon, also known as Migration icon, is only displayed on the top of the display as a status icon.
MN002041A01-AH Chapter 2: Getting Started 2.16 One-Touch Buttons The One-Touch Button (OTB) feature allows you to activate a feature by a long key press of the programmable button. Your service provider can also assign one-touch functions to the keypad keys. NOTICE: You can also assign features to the option buttons of the RSM accessories.
Page 52
MN002041A01-AH Chapter 2: Getting Started Feature Description Location Information Pro- Sends a message with the location of the radio to a dedicated ad- tocol (LIP) Report dress. Lock to Current Network Selects the current network only. Phone and Private Auto- Initiates a PABX call to a predefined entry in the contact list.
Page 53
MN002041A01-AH Chapter 2: Getting Started Feature Description After the timer expires, the radio returns to the previously selected talkgroup. Toggle Backlight Toggles the backlight on or off. Toggle Backlight Intensity Regulates the backlight intensity. Toggle Bluetooth Discov- Turns Discoverable Mode on or off. erable Mode Toggle Bluetooth GATT Toggles Bluetooth GATT Sensor MMI Alerts on or off.
MN002041A01-AH Chapter 3: Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. This operation mode enables various voice and data communication types, such as group calls and short data service messages, as well as access to the infrastructure-related features such as packet data.
MN002041A01-AH Chapter 3: Modes 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. NOTICE: To cancel making a group call, do one the following actions before the talk permit is granted (depending on your service provider’s settings): •...
MN002041A01-AH Chapter 3: Modes • Enter the “No Group” state – your radio does not attach to any talkgroup automatically. • Attach to the last selected TMO talkgroup. If the last selected TMO talkgroup is not available (it was deleted), your radio enters the “No Group” state. •...
MN002041A01-AH Chapter 3: Modes 3.1.6.2 Initializing Broadcast Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Services → Broadcast. Your radio displays the predefined alias and the Broadcast Call icon. 3 To start the call press the PTT button. 3.1.7 Phone and PABX Calls Phone Calls allow you to call a landline telephone number or a cellular mobile phone number.
MN002041A01-AH Chapter 3: Modes All modifications are made by your service provider and the radio only follows them. You have no influence on ongoing call modifications. When call priority is changed to emergency: • The display indicates that an Emergency Group Call has been received. •...
MN002041A01-AH Chapter 3: Modes • Display icons and soft keys turn blue. NOTICE: Your service provider can turn on/off all the visual and audio indications, when you exit Local Site Trunking Mode. Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network.
MN002041A01-AH Chapter 3: Modes 3.3.3 Receiving Group Calls in Idle Procedure: 1 Your radio receives a Group Call. NOTICE: The incoming Group Call is signaled by a Receiving Group Call tone. 2 To respond, press and hold the PTT button. 3.3.4 Selecting DMO Communications Options When and where to use: Helps to communicate with other radio users on the same talkgroup through...
MN002041A01-AH Chapter 3: Modes 3.3.6 DMO Private Priority Call The service provider may assign Pre-emptive Priority to outgoing DMO Private Calls. If this is the case, DMO Private Calls from this radio preempt any ongoing calls (with the exception of emergency calls or ongoing Pre-emptive Priority Private Calls) on the receiving radio, which then displays Call- preempted.
MN002041A01-AH Chapter 3: Modes 3.3.8.1 Enabling Network Monitor Procedure: 1 From the home screen, press Options. 2 Select Network Monitor. 3.3.9 Communication through Repeaters Radios that are out of range and cannot communicate directly with each other in Direct Mode Operation (DMO) can do it through the repeater.
MN002041A01-AH Chapter 3: Modes 3.3.10 Communication through Gateways Gateway provides connectivity between radios operating in Direct Mode Operation (DMO) and the TETRA network, so that the DMO radios can communicate with the Trunked Mode Operation (TMO) radios. Figure 7: Communication through Gateways When the radio connects to a gateway, it plays a tone, displays the Gateway available message, and shows an appropriate icon.
MN002041A01-AH Chapter 3: Modes Transmit Inhibit Mode The Transmit Inhibit (TXI) Mode is a mode in which the radio sends no radio transmissions. Activate this mode in RF sensitive areas, for example hospitals, airplanes, where safety can be jeopardized due to transmission radiation.
MN002041A01-AH Chapter 3: Modes When starting Emergency Operations, any ongoing voice call is aborted or cleared down, and any packet data transfer in progress is aborted. However, the session is kept open. During Emergency Operations, the radio rejects phone, PABX, and private calls, and does not monitor the talkgroups in the selected scan list.
MN002041A01-AH Chapter 3: Modes NOTICE: It is possible to cancel making an emergency group call in TMO. To do this, perform one of the following actions before the talk permit is granted (depending on your service provider settings): • Release the PTT button. •...
MN002041A01-AH Chapter 3: Modes 3.5.6 Emergency Hot Microphone The Hot Microphone allows you to talk without pressing the PTT button during Emergency Operation. The transmission continues for a provisioned amount of time. Pressing the PTT button before the Hot Microphone time expires ends the Hot Microphone operation. Then normal PTT operation in Emergency group call takes over whereby the transmission is ongoing for the time the PTT button is held.
MN002041A01-AH Chapter 3: Modes NOTICE: If the radio is in a private or group call, the radio waits until the call ends and then enters the Silent Emergency Mode. The radio keeps re-sending the alarm until successful sending is confirmed. After the alarm is successfully delivered, the radio stays in Silent Emergency Mode and waits for the Ambience Listening.
MN002041A01-AH Chapter 3: Modes Radio Mode Initiate Emergency Emergency Alert Received (Yes/No) TMO, in coverage, idle Standard TMO Emergency TMO, in coverage, in call Standard TMO Emergency Network Monitor, MS-MS Emergency Alert Network Monitor, Repeater Standard DMO Emergency Gateway operation, in cover- Standard TMO Emergency Repeater operation Standard DMO Emergency...
MN002041A01-AH Chapter 3: Modes 3 To start the call press PTT. Your radio displays Disaster Alert In Use. 3.5.13 Emergency Destination in Local Site Trunking Emergency Destination in Local Site Trunking is a selling feature. The Emergency Destination in Local Site Trunking feature allows the radio to send emergency requests to a different destination while in local site trunking mode.
MN002041A01-AH Chapter 3: Modes Figure 8: Repeater Mode Operation A DMO repeater is used to extend the DMO range by retransmitting received information from one radio to another. It retransmits group calls, private calls and data on a given frequency. In the diagram above the radio in the middle is a repeater.
MN002041A01-AH Chapter 4: Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.
MN002041A01-AH Chapter 4: Main Menu Menu Icon Description Browser Starts the WAP browser. Man Down Allows you to activate the Man Down feature. Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio. More...
MN002041A01-AH Chapter 4: Main Menu • The radio starts a Group Call on a currently selected talkgroup. For details on writing a text message, see Writing Text on page 35 4.3.1 New Message This menu item allows you to create a new message. 4.3.1.1 Sending Messages to Private or Phone Procedure:...
MN002041A01-AH Chapter 4: Main Menu 3 Press the Menu key and select Message Setup → On/Offline users. 4 Enter your message and press Send. 5 Select one of the following options: • Private – To choose the destination number from the contact list, enter the private number or press abc.
MN002041A01-AH Chapter 4: Main Menu 4.3.1.4.1 Viewing Delivery Reports Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Inbox. 3 Find a required message and select Read. 4 Press the Menu key. 5 Select the required message and press the OK button. 6 Select Delivery Status.
MN002041A01-AH Chapter 4: Main Menu Icon Description Unread (New) Protected Message Read (Old) Protected Message Protected Message Sender Information in Message View – name or number Time and Date Stamp in Message View – arrival time and date Delivery Status Received – delivery status for Store and Forward messages 4.3.2.1 Receiving New Messages When you receive a new message, your radio displays the New Message icon, an animation, and...
Page 78
MN002041A01-AH Chapter 4: Main Menu 4 If you want to use submenus, perform one of the following actions: If… Then… If you want to save the message as a perform the following actions: template, a Select Store. b Change the default name of the template and press OK.
MN002041A01-AH Chapter 4: Main Menu If… Then… • Sent NOTICE: This option is only appli- cable for the outbox. • Delivered • Read • Expired and undelivered • Expired and unread • Failed due to an unknown error, If you want to protect the message and select Protect.
MN002041A01-AH Chapter 4: Main Menu 4.3.2.6 Calling Numbers from Messages The Embedded Number feature is enabled by your service provider. You can return a voice call to the sender of a message or to any number that is embedded in the message text. Procedure: 1 From the home screen, press the Menu key.
MN002041A01-AH Chapter 4: Main Menu Icon Description Read (Old) Protected Call-Out Message in Inbox Unread (New) Protected Call-Out Message in Inbox Read (Old) Call-Out Message in Outbox Read (Old) Protected Call-Out Message in Outbox 4.3.5 Radio Messaging System (RMS) Box RMS Box stores all incoming and outgoing Radio Messaging System (RMS) messages, both Status messages and Free Text messages.
MN002041A01-AH Chapter 4: Main Menu If… Then… If you want to send the message to a perform the following actions: contact or talkgroup that is not config- a Enter the contact number. ured in the radio, b Press Send. 4.3.7.2 Managing User-Defined Templates Procedure: 1 From the home screen, press the Menu key.
MN002041A01-AH Chapter 4: Main Menu 4 Select View. 4.3.8.2 Sending Predefined Templates Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Predefined. 3 Highlight the required template and do one of the following: • Select Send •...
MN002041A01-AH Chapter 4: Main Menu • Press Select. • Press the PTT button. • Press the Send key. 4.3.9.3 Targeted Status Messages The Targeted Status Messages feature enables sending status messages to addresses that can be selected by the user. By default, targeted status messages can be sent to private or talkgroup addresses.
MN002041A01-AH Chapter 4: Main Menu If… Then… • From the home screen, press Menu → Messages → Send RMS/FMS. • Press and hold the One Touch Button configured to display the Send RMS/FMS menu. • Use a menu shortcut assigned to the Send RMS/FMS menu.
MN002041A01-AH Chapter 4: Main Menu 4.3.11.2 Selecting Additional Address Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Additional Address → Select Address. The radio displays a list of aliases. 3 Highlight your alias and press Select. 4.3.11.3 Viewing Additional Address Procedure:...
MN002041A01-AH Chapter 4: Main Menu 4 Press Menu key. 5 Select Edit. 6 Press Change. 7 Enter new values of the Alias and ISSI/ITSI/GSSI fields, press Done key. The changed alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias.
MN002041A01-AH Chapter 4: Main Menu Type Each contact must be assigned to one of the following types: Table 21: Contact Types Contact Icon Description Private Cannot have a speed dial number. Mobile Home Work PABX Other Pickers Indicate more than one number in a contact. # (number) Each contact entry must contain a number.
MN002041A01-AH Chapter 4: Main Menu NOTICE: If the entered number exist, the radio displays Overwrite?. Press Yes to confirm, or No to enter the speed dial number again. 7 Press Done. You have created a contact with one number. To add more numbers, repeat steps step 4–step 4.4.2 Editing Contacts...
MN002041A01-AH Chapter 4: Main Menu 3 Press the Menu key. 4 Select Delete contact. 5 Select Yes. 4.4.5 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1 From the home screen, press Contacts. 2 Press the Menu key.
MN002041A01-AH Chapter 4: Main Menu 4.5.1 Starting the Picture Browser Procedure: 1 From the home screen, press the Menu key. 2 Select Pictures. The Picture Browser starts. 4.5.2 Navigation in the Picture Browser Table 22: Navigation in the Multi-Picture View I want to...
MN002041A01-AH Chapter 4: Main Menu I want to... Action • Rotate the Rotary Knob clockwise. Zoom a picture out by one level. Do one of the following: • Press the # key. • Rotate the Rotary Knob anticlockwise. NOTICE: When a picture is zoomed out to maximum, the browser returns to the full screen view.
MN002041A01-AH Chapter 4: Main Menu 3 Highlight the required picture. 4 Press the Menu key. 5 Select Comment. 6 Enter a new comment or edit an existing one. 7 Press Save to confirm changes. 4.5.5 Sending Pictures via Bluetooth from the Picture Browser By using this procedure you can send JPEG files displayed in the Picture Browser.
MN002041A01-AH Chapter 4: Main Menu NOTICE: Press accessory PTT button to improve the connection between the accessory and radio. 4 If needed, enter a PIN code or a passkey. NOTICE: If you enter an incorrect PIN code and the subsequent paring attempts take too long or result in an error message, power the Bluetooth device off and on.
MN002041A01-AH Chapter 4: Main Menu • Automatic – the radio connects with the device automatically. NOTICE: On some headsets, you may have to press the "Call" button to trigger reconnection. • Ask – the radio asks you for confirmation before connecting with the device. •...
MN002041A01-AH Chapter 4: Main Menu If… Then… If the paired devices list is empty, wait until the radio displays the list and then high- light the device and press Connect. If the required recipient device is highlight the device and press Select. present on the paired devices list, If the required recipient device is perform the following actions:...
MN002041A01-AH Chapter 4: Main Menu 2 Select Bluetooth → Disconnect All. All devices are disconnected. NOTICE: To disconnect only one device, from the home screen, select Menu → Bluetooth → Devices, highlight the required device, and press Disconnect. 4.6.7 Setting Indoor Location Indoor Location is used to track radio location while the radio is indoors.
MN002041A01-AH Chapter 4: Main Menu 2 Select Bluetooth → Firearms. 3 Highlight your firearm sensor device and press Connect. NOTICE: Activation code must be sent to the device by third-party application. Radio-initiated automatic reconnection with several remote Bluetooth devices at the same time cannot be guaranteed to be successful in 100%, due to the fundamental nature of Bluetooth.
MN002041A01-AH Chapter 4: Main Menu Security This sub-menu stores all your security settings. 4.9.1 PIN Protect This feature allows you to enable PIN code authentication at the next power on. This code protects your radio against unauthorized use. If you are unable to unlock the radio, you can only send or receive Emergency Calls and adjust the volume level with the Rotary Knob.
MN002041A01-AH Chapter 4: Main Menu • To lock, select MENU → Security → Keylock Setup → Lock Keypad. Use the predefined menu shortcut to unlock. 4.9.2.1 Keypad Lock Notification When the keypad is locked, your service provider can configure one of the following instructions: •...
MN002041A01-AH Chapter 4: Main Menu 4.9.3.1 Viewing Air Encryption State Procedure: 1 From the home screen, press the Menu key. 2 Select Security → AirEncrypt. Your radio displays: • Air Encryption Is Off. • Air Encryption Is On. 4.9.3.2 Deleting User Keys Prerequisites: Ensure that the user key deletion is enabled in the codeplug.
MN002041A01-AH Chapter 4: Main Menu radio is capable of being loaded with up to 32 SCKs. Specific keys are used for encrypting the air interface. Any mismatch between radios and/or infrastructure impacts communication – only those using the same key as the transmitting party are able to decode and hear the communication. 4.9.5.1 TMO SCK Your service provider can enable SCKs in TMO.
MN002041A01-AH Chapter 4: Main Menu 4.9.5.3 Changing DMO SCK IMPORTANT: Changing this setting may cause radios not to operate correctly. Procedure: 1 From the home screen, press the Menu key. 2 Select Security → DMO SCK. 3 Press Next. 4 Radio displays Change to version . 5 Select one of the following options: •...
MN002041A01-AH Chapter 4: Main Menu • Off – all settings for tones, backlight and audio are restored. The radio displays Covert Mode Off. 4.9.7 Remote Control There are two types of remote control, Short Data Service (SDS) Remote Control and Status Remote Control.
MN002041A01-AH Chapter 4: Main Menu 4.9.7.3 Setting Remote Control This procedure describes how to toggle remote control. Procedure: 1 From the home screen, press the Menu key. 2 Select Security → Remote Control. 3 Select On to enable, or Off to disable remote control. 4.10 Setup This sub-menu allows you to change your radio configuration.
MN002041A01-AH Chapter 4: Main Menu 2 Select Setup → Set Volume. 3 Select Speaker or Earpiece. 4 Select one of the following options: • Voice Vol – sets the volume level for voice. • Duplex Vol – sets the volume level for duplex ringtones. •...
MN002041A01-AH Chapter 4: Main Menu 4.10.4.1 Setting Data Function Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Data Setup. 3 Select one of the following options: • Voice Only – Your radio receives and transmits voice calls only. •...
MN002041A01-AH Chapter 4: Main Menu 4.10.5.2.1 Setting Howling Suppression Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Audio → Howling Suppr.. 3 Select required setting. NOTICE: Your service provider can set up the state of the howling suppression on powering up the radio.
MN002041A01-AH Chapter 4: Main Menu 3 Select one of the following options: • Individual – You can set Duplex, Simplex, Earpiece, Speaker, and Keypad per your preferences in Menu → Setup → Set Volume. • Common – You can set one value for all the items in Menu → Setup → Set Volume. 4.10.6 Tones This field sets the volume level for the tones set.
MN002041A01-AH Chapter 4: Main Menu 4.10.6.3.1 Setting Talk Permit Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Tones → Talk Permit. 3 Select one of the following options: • No Tone – No tone heard upon pressing the PTT button. •...
MN002041A01-AH Chapter 4: Main Menu 4.10.6.6 D-PTT Tones This menu item contains the settings for the Double PTT feature. The Double PTT feature allows you to send a tone pattern (single, double, or triple) when the radio is in idle or the Group Call mode by pressing the PTT button twice. After the D-PTT tone is played, you can press and hold the PTT button once again to get the permission to talk.
MN002041A01-AH Chapter 4: Main Menu 4.10.7.2 Setting Large Idle Font When and where to use: To enable/disable large font on the home screen. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Display → Large Idle Font. 3 Select On to enable, or Off to disable displaying large font on the home screen.
MN002041A01-AH Chapter 4: Main Menu 4.10.7.5 Setting Brightness When and where to use: To set the luminance of the display and the keypad in an environment with low visibility. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Display → Brightness. 3 Select one of the following options: •...
MN002041A01-AH Chapter 4: Main Menu 4.10.8 Time and Date This sub-menu controls the displayed time and date on the home screen. NOTICE: If the Home Display Text Message feature is enabled, Home Mode Display Text may cover time and date, depending on the Configurable Idle Screen settings. NOTICE: Infrastructure synchronizes the time and date.
MN002041A01-AH Chapter 4: Main Menu 4.10.8.4 Setting the Date Format Prerequisites: If Menu → Setup → Time & Date → Display is set to Time & Date or Date Only. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
MN002041A01-AH Chapter 4: Main Menu • Time & Offset – Time and offset are updated after receiving from the infrastructure. 4.10.9 Energy Economy Energy Economy (EE) is a mode of operation to save battery life. Your radio does not monitor all downlink time slots of the Main Control Channel.
• CORE Earpiece – select an earpiece from the list of the CORE accessories. • Other RSM/PHF – select an accessory from the list of the non-Motorola Solutions accessories. • RSM Earpiece – specify if the accessory is connected to the RSM.
MN002041A01-AH Chapter 4: Main Menu • Book on Reject – Radio rejects all the book on requests without any notification. 4.10.13 Rotary Knob This menu item allows you to set all the related functionality of the Rotary Knob. 4.10.13.1 Setting Rotary Knob Mode Procedure: 1 From the home screen, press the Menu key.
MN002041A01-AH Chapter 4: Main Menu 3 Select one of the following options: • Lock None – Scrolling and volume setting functionality is available. • Lock Volume – Rotary Knob can be only used for scrolling. • Lock Scroll – Rotary Knob can be only used for setting the volume. •...
MN002041A01-AH Chapter 4: Main Menu 4.10.13.7 Setting Rotary Knob Function Keys Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Rotary Knob → Function Keys. 3 Select one of the following options: • Auto – Sets the Side buttons according to the Rotary Mode. NOTICE: If the Rotary Mode is set to: •...
MN002041A01-AH Chapter 4: Main Menu • Last Selected – the radio powers up in the mode it was in when last powered down. 4 Select Home Group Startup. Select one of the following options: • Last Selected – the radio enters the TMO/DMO talkgroup which was last selected before power down.
MN002041A01-AH Chapter 4: Main Menu 4.11.2.2 Setting Talkgroups in the Active Scan List When and where to use: If you want to edit talkgroups in the active scan list. Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup → Scan → Active List. NOTICE: If Scanning is Off is displayed, go to Group Setup →...
MN002041A01-AH Chapter 4: Main Menu My Groups is equivalent to Favorites. Both menu items contain shortcuts to favorite talkgroups and contact numbers, as well as allow to perform the same operations. For a detailed description of the feature, see Favorites on page 127.
MN002041A01-AH Chapter 4: Main Menu NOTICE: To delete all the talkgroups from the folder, press Menu and select Delete All. 4.12 Individual Setup This menu item allows you to set call settings for individual calls. 4.12.1 Trunked Mode This sub-menu allows you to set call waiting and call forwarding for your radio. 4.12.1.1 Enabling or Disabling Call Waiting When and where to use: To enable or disable Call Waiting for your radio.
MN002041A01-AH Chapter 4: Main Menu 4.13 Favorites Favorites contains shortcuts to frequently used talkgroups and contact numbers that are organized in favorite folders. To quickly access favorite folders, from the home screen press the Up Navigation key. To scroll through items inside favorite folders, you can either use the Navigation keys or the Rotary Knob. 4.13.1 Adding Folders to Favorites Prerequisites: Favorites contains less than three favorite folders.
MN002041A01-AH Chapter 4: Main Menu 3 To end the call, press the End key. 4.13.4 Adding Talkgroups to Favorites Prerequisites: To add a DMO talkgroup, ensure that the radio is in DMO. To add a TMO talkgroup, ensure that the radio is in TMO. Procedure: 1 From the home screen, press Options.
MN002041A01-AH Chapter 4: Main Menu 4.13.7 Deleting All Items from Favorite Folders When and where to use: To delete all contact numbers and talkgroups stored in a favorite folder. Procedure: 1 From the home screen, press the Menu key. 2 Select Favorites. 3 Select a required folder.
MN002041A01-AH Chapter 4: Main Menu 4.14.2 Formatting the MicroSD Card When and where to use: To format a non-formatted or incorrectly formatted microSD card installed in your radio. If the card is formatted correctly, this item is not visible in the radio menu. NOTICE: Formatting removes all files saved on the microSD card.
MN002041A01-AH Chapter 4: Main Menu 4.15.2 Calling from Recent Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Recent Calls. 3 Select one of the following options: • Dialed (from the home screen press Send key to access Dialed Calls list) •...
MN002041A01-AH Chapter 4: Main Menu 3 Select one of the following options: • Dialed • Received • Missed 4 Press Menu on the required call. 5 Select Delete. NOTICE: To erase all the calls, select Delete All. 4.16 Shortcuts This sub-menu allows you to set up shortcuts to access frequently used menu items. 4.16.1 Creating Menu Shortcuts When and where to use: To assign a shortcut for the menu item.
MN002041A01-AH Chapter 4: Main Menu • Delete – Erases highlighted shortcut. Select Yes to confirm. • Delete All – Erases all the shortcuts. Select Yes to confirm. 4.17 Radio User Identity (RUI) This menu item allows you to log in/out to the radio. 4.17.1 Logging On Procedure:...
MN002041A01-AH Chapter 4: Main Menu NOTICE: If the radio is in TXI Mode, it is not possible to switch from Direct Mode to Trunked Mode or Repeater Mode. • TG Net Sel – Selects one or multiple networks determined by the selected talkgroup. 4.18.2 Network Select This sub-menu item allows you to select a network to register your radio.
MN002041A01-AH Chapter 4: Main Menu 4.18.3 Talkgroup Network Select This sub-menu item allows you to select one or multiple networks to register your radio accordingly to the selected talkgroup. TG Net Sel is available when the selected talkgroup is a Any Net talkgroup or a InterSystem Interface (ISI) talkgroup, otherwise your radio display Service Restricted message.
MN002041A01-AH Chapter 4: Main Menu 2 Select Networks → TG Net Sel → Any TG Net. Your radio selects and registers to the network automatically from the predefined list. 4.19 Location NOTICE: This feature is a selling feature. This sub-menu allows you to enable the GNSS, change GNSS accuracy, and view your position and testpage.
MN002041A01-AH Chapter 4: Main Menu • Version – displays detailed information on software version: SW (software version), HW (hardware version), ASIC (application-specific integrated circuit), RC (release code). 4.19.4 Changing GNSS Accuracy Procedure: 1 From the home screen, press the Menu key. 2 Select More .
MN002041A01-AH Chapter 4: Main Menu 2 Select Location → Backlog → Delete All. 4.20 Packet Data NOTICE: This feature is a selling feature. The Packet Data (PD) Service allows you to transfer data in a TETRA system using the Internet Protocol (IP).
MN002041A01-AH Chapter 4: Main Menu • Encryption N/A (clear) 4.21 Crypto Menu This sub-menu allows you to manage SIM card based End-to-End Encryption. The End-to-End Encryption is used for: • Encryption of voice transmission in the DMO and TMO Modes. •...
MN002041A01-AH Chapter 4: Main Menu 4 Select one of the following options: • To disable the alarm, select Off. • To enable the alarm to ring once at the beginning of a clear call, selectSingle. • To enable the alarm to ring periodically throughout a clear call, select Continuous. 4.21.3 Updating Encryption Keys The Updating Encryption Keys menu is used to update old or incorrect encryption keys.
MN002041A01-AH Chapter 4: Main Menu 3 Select Start Registr to start the registration. 4.21.7 Setting DMO Encryption Mode Procedure: 1 From the home screen, press the Menu key. 2 Select More . . . → Crypto Menu → DMO Encr Mode. 3 Enable the required mode by selecting one of the following options: •...
MN002041A01-AH Chapter 5: Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.
MN002041A01-AH Chapter 5: Features • Allow your radio to detect BTLE iBeacons. • Allow radio collaboration with various Bluetooth sensors or data capture devices, for example biometric sensors, bar code scanners, or firearm devices. • Increase connectivity with secure packet data services between the radio and a data device or a smartphone running appropriate applications.
MN002041A01-AH Chapter 5: Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.
MN002041A01-AH Chapter 5: Features Call-Out NOTICE: This feature is a selling feature. This feature allows you to receive Call-Out alerts. On receiving the Call-Out messages, the radio interrupts current services and attends to the Call-Out alert without any further delay. After the Call-Out is cleared by the dispatcher, the radio exits Call-Out mode and reverts to normal mode.
MN002041A01-AH Chapter 5: Features Storm Plan An alert message that is sent by a dispatcher to a group of radios. To raise its reliability, it is sent several times. You are not able to respond to the Call-Out alert and any key press takes you to the information phase.
MN002041A01-AH Chapter 5: Features Depending on the settings configured by your service provider, you are able to respond to a Call-Out • Free text – type a response. • Pre-coded message – select from a list of predefined replies. Collaborative Messaging This feature allows external device to send/receive message when the radio application is enabled.
MN002041A01-AH Chapter 5: Features IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This situation usually happens when your radio cannot establish a view of a wide area of open sky, for example, when the GNSS antenna is covered or facing the ground. Such situations include being: •...
MN002041A01-AH Chapter 5: Features 5.7.2 Location Report Backlog The radio can record location track when it is out of service, when in DMO, or when in TXI mode. The location reports generated during this time is stored, and all location report backlog recordings are uploaded once the radio is back in service.
MN002041A01-AH Chapter 5: Features • Latitude – expressed in degrees, minutes, and seconds. • Longitude – expressed in degrees, minutes, and seconds. • Number of satellites – used to calculate the location. In general, more satellites provides better accuracy. The maximum is 12 satellites. •...
MN002041A01-AH Chapter 5: Features 5.9.1 Private Call Private call, also called point-to-point call, enables communication between two individuals. No other radio can hear the conversation. This call type can be carried out in two ways: Duplex Call This call type is only allowed in Trunked Mode Operation (TMO). During this call, both parties can speak at the same time.
MN002041A01-AH Chapter 5: Features 5.9.2.1 Making Phone or PABX Calls Prerequisites: This feature is only available in Trunked Mode Operation (TMO). Procedure: 1 From the home screen, enter the number. 2 If Phone or PABX is not the first type of call presented, press Ctype repeatedly to select it. 3 Press the Send key.
MN002041A01-AH Chapter 5: Features The Radio Messaging System (RMS) feature allows the radio to receive and send RMS messages through the TETRA network using the Short Data Service (SDS-TL) or Status (STS) as the transport layer. NOTICE: One-Touch Buttons are disabled in the RMS mode. There are two types of RMS messages: •...
MN002041A01-AH Chapter 5: Features Radio User Assignment (RUA) and Radio User Identity (RUI) enables authentication service. Only a successful logon to any temporary radio, provides full access and your permanent radio functionality, so you can be still reached with your permanent number. A logon failure results in limited service. You can differentiate the RUA/RUI state by the interface color: •...
MN002041A01-AH Chapter 5: Features 5.15 SIM Card End-to-End Encryption The following table presents interactions occurring between radios with and without SIM cards. SIM cards provides End-to-End Encryption. NOTICE: SIM card End-to-End Encryption supports the Federal Office for Information Security of Germany (BSI) feature only. Table 26: Interactions between Radios with and without SIM Cards Transmission Transmitting Ra-...
It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. 5.19...
MN002041A01-AH Chapter 5: Features Wireless Application Protocol (WAP) is a standard for application layer network communications in a wireless communication environment such as TETRA network. The protocol is used to access the mobile web from a radio through a WAP browser. 5.20.1 WAP Browser The Openwave Mobile Browser is a Wireless Application Protocol (WAP)-compliant user agent.
MN002041A01-AH Chapter 5: Features 4 The screen displays the title and URL of the marked page. 5 To save it: a Press Save (or Select) to save the page in bookmarks. b Select Menu and select an option: • Save – Confirms the bookmark creation. •...
MN002041A01-AH Chapter 5: Features 2 Press and hold a hotkey to download the corresponding bookmarked page from the web. 5.20.4.6 Saving Pages When and where to use: Save a page for off-line browsing. Procedure: 1 Enter the browser and browse to the required page. 2 Press Menu.
MN002041A01-AH Chapter 5: Features NOTICE: • Browser entry is enabled during Ambience Listening (AL) Call. If you navigate to previously stored pages, the AL state remains. • When you activate Packet Data for the first time, AL is disconnected, and you have the same look and feel as if you were not in AL before.
MN002041A01-AH Chapter 5: Features Key Press Action This option is applicable only to MTP8500 radio. Emergency button Deactivates the browser. The radio enters Emergency Mode. 5.20.8 Browser Menu Panes Overview The browser menu includes the following panes: Table 28: Browser Menu Panes Menu Pane Description Navigate...
MN002041A01-AH Chapter 5: Features 5.20.10 Advanced... From the Navigation pane select Advanced... to see the following options: • Settings... Downloads – for setting download preferences. You may deactivate the downloading of images and objects. The browser displays a special icon instead of the images and objects. Scroll Mode –...
MN002041A01-AH Chapter 5: Features 3 Press Menu to open the Options pane for that bookmark. 4 Select one of the following options: • Back – for displaying the page associated with the bookmark (page is downloaded if not available in cache). •...
MN002041A01-AH Chapter 5: Features 5.20.13 Tools Pane Procedure: 1 From the Tools pane select More... 2 Scroll to a document. 3 Select Menu key to open the Options pane for that document. 4 Select one of the following options: • Show URL –...
MN002041A01-AH Chapter 5: Features 5.20.16 WAP Push NOTICE: This feature is a selling feature. Wireless Application Protocol (WAP) Push allows WAP content to be pushed to a radio. This push is carried out by sending a specially formatted (Push Access Protocol) XML document to the Push Proxy Gateway, that in turn forwards the document to the radio.
MN002041A01-AH Appendix A: Tones Appendix A Tones The radio has two tone packs: Classic Tones (default) and New Tones. Your service provider decides which one is enabled. To listen to the tone samples, click NOTICE: Some radio tones are model-specific and may not be available on your radio. Table 31: Radio Tones New Tone Classic Tone...
Page 167
MN002041A01-AH Appendix A: Tones New Tone Classic Tone Tone Description Emergency – The Emergency Call received. Emergency 2 – The Emergency Call received (optional tone) Low Battery – The battery charge level is low. Over the Air 1 – Single D-PTT tone. Over the Air 2 –...
MN002041A01-AH Appendix B: LED Indications Appendix B LED Indications Table 32: LED Status Indications Indication Status Solid green • In use • Repeating call Blinking green • In service or idle • Switching modes from TMO to DMO Solid red Out of service Blinking red •...
MN002041A01-AH Troubleshooting Appendix C Troubleshooting NOTICE: MUX virtual port is only supported through third party vendor. Visit FabulaTech.com (http://www.fabulatech.com/serial-port-splitter.html) for more information. Your radio displays the following messages: Table 34: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying.
Page 170
MN002041A01-AH Appendix C: Troubleshooting Message Message Description File cannot be received, The file cannot be received because the memory for its storage unavailable storage is inaccessible. See File Storage Not Available. File Invalid The picture you are trying to open is damaged. File Storage Not Available Memory for file storage is inaccessible.
Page 171
MN002041A01-AH Appendix C: Troubleshooting Message Message Description My Groups You are not allowed to add a group to the My Groups fold- er as it already contains the maximum allowed number of Is Full groups. Network Trouble Network problems. Please try again later. No Answer The called party does not answer.
Page 172
MN002041A01-AH Appendix C: Troubleshooting Message Message Description Sending of file failed The file could not be sent via Bluetooth due to a connec- tion problem. Service Denied Invalid number. Call your service provider. Service Not Available This service is not available on the current network. Service Restricted This service or feature is restricted by your service provid- er, it has not been purchased, or it is not available.
Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature If, during charging, the temperature is out of range, the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable.
Motorola Solutions details the disassembly, test, and reassembly procedures along with necessary test equipment needed to inspect, maintain and troubleshoot radio seals in the radio’s service manual.
Page 175
MN002041A01-AH Appendix D: Maintenance Procedure: 1 Submerge the radio (with the battery attached) completely in water and shake it for approximately 20 seconds. 2 Pull the radio out of the water and turn the encoder knob 360° clockwise and 360° anti-clockwise twice.
Page 176
MN002041A01-AH Appendix D: Maintenance 5 Submerge the radio in water and shake it to remove the detergent. 6 Pull the radio out of the water and thoroughly rinse it under running water to remove excess detergent. Take extra care to remove any detergent trapped in the crevices of the radio. 7 Shake off excess water and dry the radio with a towel.