Solving Drive Key Problems - HP Compaq dx7300 MT Reference Manual

Solving Drive Key Problems

Solving Drive Key Problems
Problem
Drive Key is not seen as a
drive letter in Windows XP.
USB Drive Key not found
(identified).
System will not boot from
USB Drive Key.
The computer boots to DOS
after making a bootable
Drive Key.
Service Reference Guide, dx7300
Cause
The drive letter after the
last physical drive is not
available.
The device is attached
to a USB port that has
been hidden in
Computer Setup.
The device was not
properly seated before
power-up.
Boot order is not
correct.
Removable Media Boot
is disabled in the
Computer Setup utility.
The image on the
device is not bootable.
Drive Key is bootable.
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Troubleshooting Without Diagnostics
Solution
Change the default drive letter for
the Drive Key in Windows XP.
Run the Computer Setup utility and
ensure that Device available is
selected for All USB Ports and
Front USB Ports under Security
> Device Security.
Ensure the device is fully inserted
into the USB port before applying
power to the system.
Run the Computer Setup utility and
change boot sequence in Storage
> Boot Order.
Run the Computer Setup utility and
enable booting to removable media
in Storage > Storage Options.
Ensure USB is enabled in Storage
> Boot Order.
Follow the procedures described in
the "ROM Flash: Replicating the
Setup: Creating a Bootable Device:
Supported USB Flash Media
Device" section of the Service
Reference Guide.
Install the Drive Key after the
operating system boots.
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