1.5 Attended Features
2.
When the 1st call arrives at extension A, the 2nd call is sent to extension B.
UCD group
3.
When the 2nd call arrives at extension C, the 3rd call will be sent to extension A.
4.
When all extensions in an UCD group are busy or not available, the incoming outside call
will be handled by the UCD Time Table. An example is shown below.
UCD Time Table Assignment
UCD
1
2
3
4
5
6
7
8
UCD: UCD Group Number (1-8)
FN: Floating Number of the UCD Group
OFN: Overflow Extension Number
TT: Time Table Number (1-4)
68
3nd call in queue
2st call in queue
Extension B
(When extension B is busy or UCD log out
has been set at extension B, the call is
sent to extension C.)
Extension C
Extension A
FN
OFN
TT
191
101
192
291
193
194
291
292
293
294
1
2
Features Guide