Uniform Call Distribution (Ucd) - Panasonic KX-TD816C User Manual

Station Features and Operation (DPT/SLT)

4.3.84 Uniform Call Distribution (UCD)

Allows incoming calls to be distributed uniformly to a specific group of extensions called an
UCD group. Calls to an UCD group search for an idle extension in a circular way. If all
extensions in an UCD group are busy or not available, the incoming outside call will be handled
by the UCD Table.
Conditions
• UCD can be used in the following cases.
a)
The floating number
b)
The floating number of UCD is assigned as the Direct Inward Dialing (DID) destination.
c)
The floating number of UCD is assigned as the Intercept Routing destination.
d)
The floating number of UCD is dialed from an extension.
e)
The floating number of UCD is dialed from DISA (Direct Inward System Access).
f)
The floating number of UCD is assigned as the UCD Overflow destination.
• It is possible to set the log-in or log-out status on an extension basis.
Programming Guide References
[106] Station Hunting Type
[122] UCD Overflow
[123] UCD Time Table
[813] Floating Number Assignment
[991] COS Additional Information
User Manual References
4.3.52 Log-In / Log-Out
A Floating Number (FN) is a virtual extension number which appears to be an extension. For more details, please consult with
*1
your dealer.
270
of UCD is assigned as the Direct In Lines (DIL) 1:1 destination.
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User Manual