Hoover Platinum Power Max CWKTH012 User Manual page 13

IMPORTANT: Always unplug the carpet washer before performing any maintenance/troubleshooting
checks.
Is there an accessory missing?
• Check the contents on the box to make sure the part is definitely included with your washer.
Why won't the carpet washer turn on?
• The plug may not be fully pushed into the electrical socket.
• Check if the fuse in the plug needs replacing. Always replace with a British 13amp fuse.
Why won't the solution/clean water dispense?
• Make sure the clean water tank is fitted securely. Go to 'Assembling your Carpet Washer'.
• The Wash/Rinse dial has been set to Rinse, set the dial to Wash to dispense the solution.
• The clean water tank valve may be stuck, hold the clean water tank over the sink and press the valve
underneath to release.
• Squeeze the trigger on the handle to release solution and water mix.
• The water/solution tank is empty. Refill the tank.
Go to 'Filling the water/solution tank and cleaning modes'.
Why won't the carpet washer pick up?
• The float in the dirty water tank may have been activated.
Empty the dirty water tank wait for the float to settle before re-starting your carpet washer.
• Check the SpinScrub and brushbar for blockages and clear.
• The dirty water tank may not be fitted correctly, also make sure the lid is pushed down securely.
• Check the nozzle for blockages and clear.
• Check the nozzle is correctly fitted. Go to 'Removing and cleaning the nozzle'.
• Check the filter screen located in the dirty water tank for dirt and debris. Go to 'Emptying and cleaning
the dirty water tank'.
Why won't the brushes spin?
• The brushes will only spin when the carpet washer is reclined.
• Check the SpinScrub and brushbar for blockages and clear. Go to 'Removing and cleaning the
brushbar.
• Check for damage to the brushbar and the spindle on the back of the SpinScrub brush.
FAQs
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