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Symptom:
A. -Disk is full- error is displayed when I click on the scan button.
Cause:
Your computer is running low in resources. Your computer hard disk
drive does not have enough space to process the image. This may be
because you are scanning at too high of a resolution.
Solution:
Obtain a larger hard disk or rescan at a lower resolution.
Symptom:
A -Disk I/O error- message is displayed.
Cause 1:
This error is caused if the hard disk drive does not have enough space
available to process the image.
Solution 1:
Make some space available in the hard disk drive by deleting any
programs or files that you do not need.
Cause 2:
Your hard disk drive might be heavily fragmented or it might contain
some bad sectors.
Solution 2:
Run the Scan Disk utility that came with your Windows computer. Please
consult your computer documentation or the Windows help files on how
to run the Scan Disk Utility.
Symptom:
The error "Scanner not Found" that is displayed.
Cause 1:
The USB cables are not connected properly.
Solution 1:
Make sure that the cables are connected tightly and to the proper port.
Cause 2:
The USB cable might be too long.
Solution 2:
Please use the USB cable that comes with your scanner.
Symptom:
The document or photo has been inserted into the scanner but is
not fed through the scanner.
Cause 1:
The document or photo was not correctly inserted into the scanner.
Solution 1:
Make sure the document or photo is properly inserted into the page feed
slot of the scanner.
Solution 2:
The paper may be too think or too thick.
Cause 2:
The thickness of the paper is out of scanner specifications.
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Table of Contents
Troubleshooting
