Plustek MobileOffice D600 Plus User Manual
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Plustek MobileOffice D600 Plus User Manual

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Installation
Usage & Maintenance
Troubleshooting

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Summary of Contents for Plustek MobileOffice D600 Plus

  • Page 1 Installation Usage & Maintenance Troubleshooting...
  • Page 2 Trademarks © 2020 Plustek Inc. All rights are reserved. No portion of this document may be reproduced without permission. All trademarks and brand names mentioned in this publication are property of their respective owners. Liability While all efforts have been made to ensure the accuracy of all contents in this...

  • Page 3: Table Of Contents

    Table of Contents ....................1 NTRODUCTION How to Use This Guide....................1 Conventions of This Guide ....................1 A Note about Icons ....................... 2 Safety Precautions...................... 2 System Requirements ....................3 Box Contents ......................3 Scanner Overview ...................... 4 I. I ..............5 HAPTER NSTALLING THE...

  • Page 4: Introduction

    Introduction Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction.

  • Page 5: A Note About Icons

    A Note about Icons This guide uses the following icons to point out information that deserves special attention. A procedure that must be followed carefully to prevent injury, or accidents. Warning Instructions that are important to remember and may prevent mistakes.

  • Page 6: System Requirements

    System Requirements PC with Intel Pentium® IV 2.4 GHz processor or compatible 1 GB RAM Available USB 2.0 port DVD-ROM Drive 2 GB Free Hard Disk Space Operating System: Windows 7 / 8 / 10 Systems with 2 GB RAM and 3 GB free hard disk space are recommended for optimal performance.

  • Page 7: Scanner Overview

    Scanner Overview 1. Power Receptor: Connects the scanner to a standard AC power outlet by the included AC adapter. 2. USB Port: It connects the scanner to a USB port on your computer by the included USB cable. 3. Alignment Mark: Always align the edges of your documents to this arrow sign. 4.

  • Page 8: Chapter I. Installing The Scanner

    Chapter I. Installing the Scanner Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide. Software Installation Requirements Your scanner comes with the scanner’s driver and the DocAction software. All of these software applications use approximately 800 megabytes of hard disk space after they are installed into your computer.

  • Page 9: Installing And Setting Up The Scanner

    Installing and Setting up the Scanner Please follow the step-by-step procedures described below to install the Plustek scanner. Step 1. Connecting the Scanner to Your Computer Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter.

  • Page 10: Step 2. Installing The Software

    Step 2. Installing the Software 1. If your scanner has the power button function, press and hold the scan button 3 seconds to turn on the scanner. If your scanner does not have the power button function, please skip to procedure 2. (The power button function may or may not be available depending on the scanner model you purchase.) 2.

  • Page 11: Step 3. Testing The Scanner

    a. Insert the Setup/Application CD-ROM, included with your scanner, into your CD-ROM drive. Click on the pop-up notification, then click Run install.exe in the pop-up window. If you miss the pop-up notification, please eject and re- insert the Setup/Application CD-ROM. b.

  • Page 12: Software Setup Troubleshooting

    Double-click the DocAction icon in the Windows system tray. Right-click the DocAction icon in the Windows system tray, and then choose Button Configuration… in the pop-up menu that opens. 2. In the Button Configuration window, choose from the dropdown list of Button Template to select “File Utility”, and keep in mind the default saving folder show in the “Saving folder”...

  • Page 13: Installing Additional Software

    If you deviated from the installation procedures defined in this manual, please unplug the USB cable from the scanner and reinstall the software from the CD-ROM. Installing Additional Software Your scanner is TWAIN compliant and functions with virtually all available TWAIN compatible software.

  • Page 14: Chapter Ii. Scanning

    Chapter II. Scanning Your scanner needs to be driven by certain type of software program. Since all documents or images (whether text or pictures) that are acquired from the scanner are treated by your computer as images, most scanning will probably be done from an image-editing program where you can view, edit, save and output the scanned images.

  • Page 15: Card Scanning

    Card Scanning This is the special design for plastic card scan. Besides A6 documents, you can insert up to 1.1 mm thickness plastic card for scanning. Plastic cards include: emboss/credit card, driver license, ID card, medic-care or any membership cards. Make sure to load the embossed face of the embossed card face up into the scanner.

  • Page 16: Document Scanning

    Document Scanning Actually, document scanning is similar with the card scanning, however, we’ll describe the steps simply for you: 1. Please change the button setting from the DocAction window. Align the document to the arrow sign on the left of the scanner. 2.

  • Page 17: Scanning Via Twain Interface

    Scanning via TWAIN Interface The TWAIN program is a very important piece of software that comes with your scanner. This program acts as an interface between the scanner hardware and the image-editing software you are using to view and edit images. The TWAIN program allows you to adjust a number of settings to define the quality of the scanned image.

  • Page 18: Scanning From The Scanner's Panel Or On-Screen Docaction's Execute Menu

    4. Adjust the scanning settings. For Sheet Feeder (Duplex) scan, you can tailor settings individually for front and rear sides of the documents. Click Front Side button to adjust the scanning settings of document front side and then click Rear Side button to adjust the scanning settings of document rear side. You can enable the function of Merge Pages only when you select Sheet Feeder (Duplex) as Scan type and Automatic Size as Page Size to output the scan images of both front and rear sides in one image.
  • Page 19 Right-click the icon in the Windows system tray, and then choose Button Configuration in the pop-up menu that opens. Within the “Button Configuration” window, you can find Custom icon on the left side of the window. Clicking the icon on the left pane and its current button settings are displayed immediately on the right pane.

  • Page 20: Scanning From The Icon In The Left Side Of The Docaction Window

    Scanning from the Icon in the Left Side of the DocAction Window You can perform scanning task by double-clicking the icon in the left side of the DocAction window. Follow the steps described below: 1. Place the document or images onto the scanner. 2.

  • Page 21: Scanning Tips

    Scanning Tips Reducing the File Size of Images: Change the scan mode. Color mode collects the most amount of information and therefore requires more memory than either grayscale or black and white mode. Reduce the resolution. Reduce the scan area. Determining the Correct Amount of Resolution: In many cases a high-resolution image will do nothing more but dramatically increase the file size, take up more disk space, and slow down the process.
  • Page 22 Appearance Status The program has been successfully launched and the scanner is connected with the computer, ready to scan images. The scanner is not connected with the computer. Or, the scanner power is not switched on. Or, the scanner is in standby mode. You have chosen to terminate the program, no matter the scanner No Display is connected or disconnected with the computer.

  • Page 23: Chapter Iii. Clean And Maintenance

    Chapter III. Clean and Maintenance Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. Clean the Scanner Paper powder, dust, ink and toner from paper being scanned may make the inner scanner dirty, which leads to poor image quality or document-feeding errors.

  • Page 24: Calibrating The Scanner

    3. Clean the glass side to side. Repeat this until its entire surface is cleaned. Do not spray cleaner directly onto the scanner glass. Excess liquid residue may fog or damage the scanner. Attention 4. Wait for cleaned areas to dry completely. 5.

  • Page 25: Power Save

    Please insert the special calibration sheet included with the scanner. Alternatively you may also use any plain white sheet of paper sized in A6 (105 x 148 mm) instead; however, the calibration effect may be Attention less good than the special calibration sheet. 2.

  • Page 26: Usage & Maintenance Tips

    Usage & Maintenance Tips To keep your scanner working smoothly, take a moment to review the following usage & maintenance tips. Attention Do not insert any document into the scanner with small objects such as paper clips, pins, staples or any other fasteners attached. Do not insert damp, curled or wrinkled documents into the scanner for scanning.

  • Page 27: Appendix A: Troubleshooting

    Appendix A: Troubleshooting Scanning Problems Most problems are easily solved, and some of the most common questions and their recommended solutions are listed below. Symptom: After following the installation instructions, my computer cannot find the scanner. Cause 1: Your software may have not been successfully installed. Solution 1: Please insert the CD-ROM and reinstall the scanner software.
  • Page 28 Symptom: The scanned image looks grainy on the screen. Cause: Your video mode is not set to show more than 256 colors. Solution: We recommend that you set your video mode to 16 bits per pixel (65536 colors) or higher. Please consult your video card, computer or Windows documentation to change the video mode.
  • Page 29 Symptom: The image looks good in the software that came with the scanner but it does not look good when I export the image to another program. Cause: Different imaging programs use different Monitor Gamma settings. Solution: Change the Monitor Gamma settings in either of the programs so that they match.
  • Page 30 Symptom: A. -Disk is full- error is displayed when I click on the scan button. Cause: Your computer is running low in resources. Your computer hard disk drive does not have enough space to process the image. This may be because you are scanning at too high of a resolution.
  • Page 31 Symptom: The document or photo has been inserted into the scanner but is not fed through the scanner. Cause 1: The document or photo was not correctly inserted into the scanner. Solution 1: Make sure the document or photo is properly inserted into the page feed slot of the scanner.

  • Page 32: Appendix B: Specifications

    Appendix B: Specifications Plustek MobileOffice D600 Plus Image Sensor CIS x 2 Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi Color: 48-bit Input; 24-bit Output Scan Modes Grayscale: 16-bit Input; 8-bit Output B/W: 1-bit Simplex: 2.2 sec (Grayscale, 300 dpi, A6) Scanning Speed Duplex: 2.5 sec (Grayscale, 300 dpi, A6)

  • Page 33: Appendix C: Customer Service And Warranty

    If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. Visit our website www.plustek.com for more customer service information. To avoid delays, please have the following information available: Scanner name and model number...

  • Page 34: Statement Of Limited Warranty

    Statement of Limited Warranty This Statement of Limited Warranty applies only to the options you originally purchase for your use, and not for resale, from an authorized reseller. The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase.

  • Page 35: Fcc Radio Frequency Statement

    Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. FCC Radio Frequency Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.

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