Troubleshooting Guide - KitchenAid KCO224 Manual

TROUBLESHOOTING GUIDE

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Problem
If the oven fails to start:
If the problem cannot be
corrected:
If "E1 or E2" flashes on the
display and a chime sounds:
If "E3" flashes on the display
and a chime sounds:
If "E4" flashes on the display
and a chime sounds:
If "PLUg" appears on the display
and the probe icon flashes and a
chime sounds:
WARNING
Electrical Shock Hazard
Check to see if the oven is plugged into a grounded 3
prong outlet.
Check to see if the fuse in the circuit breaker box to the
oven is in working order.
See the "KitchenAid Warranty and Service" sections. Do
not return the Countertop Oven to the retailer – retailers
do not provide service.
The NTC Sensor may not be working. This issue can not
be corrected. Please see the "KitchenAid Warranty and
Service" sections.
Make sure the temperature probe is inserted in the
food and kept inside the oven while using Meat Probe
functions.
To reset the oven, press cancel button, or unplug and
re-plug the unit.
The temperature probe is not correctly inserted in food.
Make sure the probe is inserted in dense part of protein
for accurate cooking. Please check the inside food
temperature before serving, or restart cycle with desired
temperature.
To reset the oven, press cancel button, or unplug and
re-plug the unit.
The temperature probe is not properly plugged in. Make
sure the jack is fully pushed into the socket. Remove and
replug the temperature probe to assure good contact.
Solution
11