Compaq LTE 5000 Setup Manual page 131

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Solving Battery and Battery Gauge Problems
Problem
Battery light does
not turn on and
battery pack does
not charge.
Battery pack is
warm to the touch
after charging.
Battery gauge is
inaccurate.
The computer shut
down and
information in
memory was lost
when a battery pack
was being replaced.
You have to set the
date and time every
time you turn on the
computer.
Probable Cause
Battery pack is already
charged.
Battery pack was exposed to
temperature extremes.
Battery pack is at end of its life. Replace battery pack.
Normal warming has occurred
due to charging.
The battery pack is new or has
not been used for a long time.
Suspend was not initiated
before removing the discharged
battery pack, or a charged
battery pack was not inserted
within ten minutes after
removing the discharged
battery pack.
Auxiliary battery charge is low
because the computer was not
connected to a power source
for an extended period of time.
Auxiliary battery is at end of its
life.
Auxiliary battery is at end of its
life.
Continued
Solution(s)
No action is required.
Allow time for the battery pack to
return to room temperature.
No action is required.
Condition the battery pack by
fully charging, fully discharging,
then fully recharging it.
To prevent loss of information
next time, initiate Suspend,
remove the discharged battery
pack, and insert a fully charged
battery pack within ten minutes.
Connect the computer to an
external power source to charge
the auxiliary battery.
Replace the auxiliary battery.
Replace the auxiliary battery.
Troubleshooting 13-5
Continued