HP G72-B63 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. G72-B63
  6. Maintenance and service manual
HP G72-B63 Maintenance And Service Manual

HP G72-B63 Maintenance And Service Manual

Notebook pc
Hide thumbs Also See for G72-B63:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
HP G72 Notebook PC

Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

Advertisement

Table of Contents
loading

Related Manuals for HP G72-B63

Summary of Contents for HP G72-B63

  • Page 1: Maintenance And Service Guide

    HP G72 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 MSG revision history Revision Publication date October 2010 December 2010 ENWW Description ● Added newly supported hard drives to spare parts listings in the following locations: Computer major components on page storage devices on page Sequential part number listing on page Hard drive on page ●...
  • Page 4 MSG revision history ENWW...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice ENWW...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 5 Identifying the hardware ... 5 Top components ... 6 TouchPad ... 6 Lights ... 7 Button and speakers ... 8 Keys ... 9 Display ... 10 Right-side components ...
  • Page 8 Component replacement procedures ... 40 Serial number ... 40 Computer feet ... 41 Battery ... 42 Hard drive ... 43 Optical drive ... 46 WLAN module ... 48 Memory module ... 51 RTC battery ... 52 Keyboard ... 54 Top cover ... 57 Speaker assembly ...
  • Page 9 Using Computer Setup ... 90 Computer Setup menus ... 92 6 Specifications ... 97 Computer specifications ... 97 43.9-cm (17.3-in) display specifications ... 97 Hard drive specifications ... 99 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ... 100 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ...
  • Page 10 10 Recycling ... 119 Battery ... 119 Display ... 119 Index ... 127 ENWW...

  • Page 11: Product Description

    Chipset Graphics ENWW Description HP G72 Notebook PC Intel® Arrandale™ i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—Dual core 35 W Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W Intel Arrandale i5-480M Processor (2.66 GHz 3 MB L3...
  • Page 12 12.7-mm (0.50-in) fixed SATA tray load DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive VGA camera, fixed angle with activity light and single analog microphone HP G72 HP G72 Discrete √ √ √ √...
  • Page 13 Integrated single analog microphone (for models with no webcam) High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers 56K V.92 data/fax MDC modem (computer models not equipped with a modem have a cover over the RJ-11 jack opening)
  • Page 14 Windows® 7 Home Premium (32 & 64 bit) Windows 7 Home Basic (32 & 64 bit) Free DOS End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices HP G72 HP G72 Discrete √ √ √ √ √ √ √...

  • Page 15: External Component Identification

    External component identification Identifying the hardware Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start >...

  • Page 16: Top Components

    Top components TouchPad Component TouchPad light TouchPad zone Left TouchPad button Right TouchPad button *This table describes factory settings. To view or change the pointing device preferences: Select Start > Devices and Printers. Right-click the device representing the computer. Select Mouse settings. Chapter 2 External component identification Description Off—Touchpad is on.

  • Page 17: Lights

    Lights Component TouchPad light Caps lock light Power light Wireless light num lk light ENWW Description ● Off—TouchPad is enabled. ● Amber—TouchPad is disabled. On—Caps lock is on ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation.

  • Page 18: Button And Speakers

    Button and speakers Component Power button Speakers grill *This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support. Chapter 2 External component identification Description ● When the computer is off, press the button to turn on the computer.

  • Page 19: Keys

    Keys Component Windows logo key Windows applications key Integrated numeric keypad keys Action keys ENWW Description Displays system information when pressed in combination with the key. Displays system information when pressed in conjunction with the key. Displays the Windows Start menu. Displays a shortcut menu for items where the cursor is positioned Used like the keys on an external numeric keypad.

  • Page 20: Display

    Display Component Internal microphone Integrated webcam (select models only) Webcam light (select models only) Chapter 2 External component identification Description Records sound. Records audio and video and captures still photographs. On—The webcam is in use. ENWW...

  • Page 21: Right-Side Components

    Right-side components Component Optical drive Optical drive light on release button USB port RJ-11 (modem) jack (select models only) AC adapter light Power connector Security cable slot ENWW Description Reads and writes to optical discs. Flashing—The optical drive light is being accessed. Connects an optional USB device.

  • Page 22: Left-Side Components

    Left-side components Component External monitor port Vent HDMI port (select models only) Network connection light RJ-45 (network) jack Network activity light USB ports (2) Audio-in (microphone) jack Audio-out (headphone) jack (10) Digital Media Slot (select models only) (11) Drive light Chapter 2 External component identification Description Connects an external VGA monitor or projector.

  • Page 23: Bottom Components

    Bottom components Component Battery bay Vents (5) Battery release latch Hard drive bay Memory module compartment Wireless antennas At least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. ENWW Description Holds the battery.
  • Page 24 NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

  • Page 25: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Power cords vary in appearance by country or region. ENWW Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power.
  • Page 26 Chapter 2 External component identification ENWW...

  • Page 27: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description ENWW Description...

  • Page 28: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog ENWW...
  • Page 29 Item Description 43.9-cm (17.3-in) High Definition (HD), light-emitting diode (LED) display assembly for use in: NOTE: For more display assembly internal component spare part information, see Display assembly components on page ● Biscotti computer models ● Matte black computer models ●...
  • Page 30 Item Description Fan/heat sink assembly (includes replacement thermal material) for use with: ● UMA systems ● Discrete systems Thermal Pad (not shown) Processor (includes replacement thermal material) ● Intel Arrandale i7–620M Processor (2.66 GHz, 4 MB total L3 cache, 1066 MHz)— Dual Core 35 W ●...
  • Page 31 Item Description ● 2 GB ● 4 GB (for models 1.1 and 1.2 only) (11) Wireless (WLAN) module ● Atheros AR9285 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,...
  • Page 32 Item Description ● Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (for models 1.0 and 1.1 only) ● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) (for models 1.1 and 1.2 only) ●...
  • Page 33 Item Description ● Charcoal computer models (for models 1.1 and 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: ● Biscotti computer models ● Matte black computer models ● Charcoal computer models (for models 1.1 and 1.2 only) (21) Optical drive cable included in Cable Kit Bluetooth module (not shown) (for model 1.0 only)

  • Page 34: Display Assembly Components

    Display assembly components Item Description Display bezel: Webcam module 43.9-cm (17.3-in) high definition, Brightview, display panel (includes display panel cable) Display bracket (with hinges) Chapter 3 Illustrated parts catalog Spare part number 612102-001 612109-001 612097-001 612104-001 ENWW...
  • Page 35 Item Description Display hinge covers Wireless antenna (includes wireless antenna transceivers and cable) Microphone (includes cable) Display back cover (includes logo) for use with: ● Biscotti computer models ● Matte black computer models ● Charcoal computer models (for models 1.1 and 1.2 only) LCD cable (not illustrated;...

  • Page 36: Plastics Kit

    Plastics Kit Item Description Plastics kit Hard drive bay cover (includes captive screws) Wireless/memory module mini-card compartment cover (includes captive screw) Chapter 3 Illustrated parts catalog Spare part number 616497-001 ENWW...

  • Page 37: Mass Storage Devices

    Mass storage devices Item Description Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: ● Biscotti computer models ● Matte black computer models ● Charcoal computer models (for models 1.1 and 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: ●...
  • Page 38 Item Description ● 160 GB, 7200 rpm (for models 1.0 and 1.1 only) Hard drive hardware kit (not illustrated, includes bracket and screws) Chapter 3 Illustrated parts catalog Spare part number 615082-001 615086-001 ENWW...

  • Page 39: Miscellaneous Parts

    ● 65-W AC adapter ● 90-W AC adapter Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Denmark (for models 1.0 and 1.1 only) ● Europe (for models 1.0 and 1.1 only) ●...

  • Page 40: Sequential Part Number Listing

    Sequential part number listing Spare part number 490371-001 490371-021 490371-031 490371-061 490371-081 490371-111 490371-BB1 510100–001 518436–002 537921-001 587259-001 Chapter 3 Illustrated parts catalog Description Power cord for use in North America (for models 1.0 and 1.1 only) Power cord for use in Europe (for models 1.0 and 1.1 only) Power cord for use in the United Kingdom and Singapore (for models 1.0 and 1.1 only) Power cord for use in Italy (for models 1.0 and 1.1 only) Power cord for use in Denmark (for models 1.0 and 1.1 only)
  • Page 41 Spare part number 593530-001 593533–001 593553–001 593554-001 593836-001 594187-001 594188-001 597623-001 597624–001 598856-001 598859-001 599092-001 600370–001 602992–001 603785–001 603787–001 605904-001 606013-001 ENWW Description Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands,...
  • Page 42 Spare part number 606014–001 609939–001 609940–001 612094-001 612095–001 612097-001 612098-001 612099-001 612102-001 612103-001 612104–001 612105–001 612106–001 612107–001 612108–001 612109–001 612110–001 613584–001 613585–001 613586–001 613587–001 614548–001 614549–001 615082–001 615083–001 615084–001 615085–001 615086–001 615847–001 615848–001 615850–001 Chapter 3 Illustrated parts catalog Description Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems 65-W AC adapter 90-W AC adapter...
  • Page 43 Spare part number 615850–031 615850–041 615850–051 615850–061 615850–071 615850–121 615850–131 615850–141 615850–171 615850–211 615850–221 615850–251 615850–A41 615850–B31 615850–BA1 615850–BB1 615850–BG1 615850–DH1 615850–DJ1 616480–001 616482–001 616485–001 616488–001 616489–001 616490–001 616492–001 616493–001 616494–001 616495–001 616496–001 616497–001 616498–001 ENWW Description Keyboard for use in the United Kingdom (includes keyboard cable) (for models 1.0 and 1.1 only) Keyboard for use in Germany (includes keyboard cable) (for models 1.0 and 1.1 only) Keyboard for use in France (includes keyboard cable) (for models 1.0 and 1.1 only) Keyboard for use in Italy (includes keyboard cable) (for models 1.0 and 1.1 only)
  • Page 44 Spare part number 616499–001 616500–001 616501–001 616502–001 620538-001 620539-001 620540–001 620541–001 620542–001 622643–001 625823–001 625824–001 625825–001 625831–001 626039–001 629120–001 629121–001 629122–001 630948-001 630949-001 630950-001 634363–001 634692-001 634693-001 635500-001 Chapter 3 Illustrated parts catalog Description Rubber kit (includes four rubber feet) Screw kit RTC battery Cable kit...

  • Page 45: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 46: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 47: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 48: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 49: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 50: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 51: Computer Feet

    Computer feet Description Rubber Feet Kit The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. ENWW Spare part number 616499-001 Component replacement procedures...

  • Page 52: Battery

    Battery Description 6 cell, 2.20 Ah, 47 Wh 6 cell, 2.55 Ah, 55 Wh Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 53: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description 750 GB, 5400 rpm (for model 1.1 only) 640 GB, 5400 rpm...
  • Page 54 Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard drive cover is included in the plastics kit, spare part number 616497-001. Remove the four Phillils PM2.5x5.0 screws (1) that secure the hard drive to the computer. Use the mylar tabs (2) to lift up the hard drive.
  • Page 55 Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard drive (2). Reverse this procedure to install the hard drive. ENWW Component replacement procedures...

  • Page 56: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: ● Biscotti computer models ● Matte black computer models ●...
  • Page 57 Grasp the bezel and slide the optical drive out of the computer (3). To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 58: Wlan Module

    WLAN module Description Atheros AR9285 802.11b/g/n 1x1 WiFi Adapter Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 WLAN module Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (for models 1.0 and 1.1 only) Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) (for models 1.1 and 1.2 only) Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) (for models 1.1 and 1.2 only)
  • Page 59 Lift the cover off the computer (3). The wireless/memory module compartment cover is included in the plastics kit, spare part number 616497-001. Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module. Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) ENWW Component replacement procedures...
  • Page 60 Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 61: Memory Module

    Memory module Description 1 GB, 1066 MHz DDR3 2 GB, 1066 MHz DDR3 4 GB, 1066 MHz DDR3 (for models 1.1 and 1.2 only) Before removing the memory module: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

  • Page 62: Rtc Battery

    Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. RTC battery Description RTC battery...
  • Page 63 Lift the cover off the computer (3). The wireless/memory module compartment cover is included in the plastics kit, spare part number 616497-001. NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs. Unplug the RTC battery from the system board (1).

  • Page 64: Keyboard

    Keyboard Description For use in Adriatics (for models 1.0 and 1.1 only) For use in Belgium (for models 1.0 and 1.1 only) For use in the Czech Republic (for models 1.0 and 1.1 only) For use in France (for models 1.0 and 1.1 only) For use in French Canada (for models 1.1 and 1.2 only) For use in Germany (for models 1.0 and 1.1 only) For use in Greece (for models 1.0 and 1.1 only)
  • Page 65 Remove the three Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Turn the computer display-side up with the front toward you. Open the computer as far as possible. Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed screwdriver.
  • Page 66 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures ENWW...

  • Page 67: Top Cover

    Top cover Description For use with biscotti computer models For use with matte black computer models For use with charcoal computer models (for models 1.1 and 1.2 only) Before removing the switch cover: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
  • Page 68 Remove four Phillips PM2.5x3 and three Phillips PM2.5x6.5 screws in the battery bay, and remove ten Phillips PM2.5x6.5 screws on the base enclosure. The top cover screws are identified by a triangle icon embossed on the base enclosure. Turn the computer display-side up with the front toward you. Open the computer as far as possible.
  • Page 69 Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and touchpad button ZIF connector (4). Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure. Remove the top cover (2). NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.

  • Page 70: Speaker Assembly

    Speaker assembly Description Speaker assembly (includes cable) Before removing the speaker assembly: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 71: Power Button Board

    Power button board Description Power button board Before removing the power button board: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72: Touchpad Button Board

    TouchPad button board Description Touchpad button board (includes bracket and cable) Before removing the TouchPad button board: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 73: Modem Module

    Modem module Description 56K V.92 data/fax modem (select models only) (for model 1.0 only) Before removing the modem module: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 74 Reverse the above procedure to install the modem module, and be sure that the connector on the bottom of the modem module connects firmly into the system board. Chapter 4 Removal and replacement procedures ENWW...

  • Page 75: Usb Board

    USB board Description USB board Before removing the USB board: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
  • Page 76 Reverse this procedure to install the USB board. Chapter 4 Removal and replacement procedures ENWW...

  • Page 77: Power Connector

    Power connector Description Power connector (includes cable) Before removing the power connector cable: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 78: Bluetooth Module

    Bluetooth module Description Bluetooth module (for model 1.0 only) Bluetooth module cable (for model 1.0 only) Before removing the Bluetooth module: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 79: Display Assembly

    Display assembly Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in: ● Biscotti computer models ● Matte black computer models ● Charcoal computer models (for models 1.1 and 1.2 only) Before removing the display assembly: Shut down the computer.
  • Page 80 Disconnect the webcam cable (5) from the system board and release it from the clips that attach it to the system board. CAUTION: Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.
  • Page 81 To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two mylar screw covers on the display bezel bottom edge (2) Two Phillips PM2.5×4.0 screws The display screw covers are included in the display rubber kit, spare part number 612106-001. Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display bezel until the bezel disengages from the display back cover.
  • Page 82 Disconnect the webcam module cable (1) from the webcam module, and remove the webcam module (2). The webcam module is available using spare part number 612109-001. Reverse this procedure to install the webcam module. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure each hinge to the display enclosure.
  • Page 83 Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 612097-001. Reverse this procedure to install the display panel. To replace the display panel brackets, remove the three Phillips PM2.0×3.0 screws (1) that secure each bracket to the display panel.
  • Page 84 Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is available using spare part number 612108-001. Reverse this procedure to install the display wireless antenna transceivers. Chapter 4 Removal and replacement procedures ENWW...

  • Page 85: System Board

    System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description HD 5430/1 G discrete system board with card reader 1.1 (for model 1.1 only) HD 5430/512 MB discrete system board with card reader 1.1 (for model 1.1 only) HD 5430/512 MB discrete system board with card reader (for model 1.0 only) HD 5430/1 G discrete system board with card reader (for model 1.0 only) HD UMA system board with card reader (for model 1.2 only)
  • Page 86 Modem module (see Display assembly (see Remove the following cables from the system board: ● Power connector cable (see ● USB board cable (see ● Bluetooth module cable (see Remove the system board: Turn the computer upright with the right side toward you. Remove the three Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.
  • Page 87 To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and then lift the connector straight up (2) and out of the computer. The modem module cable is available with the cable kit using spare part number 616502-001. Reverse this procedure to install the modem module cable.
  • Page 88 Reverse the preceding procedure to install the system board. Chapter 4 Removal and replacement procedures ENWW...

  • Page 89: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem memory Thermal pad Before removing the fan/heat sink assembly: Shut down the computer.
  • Page 90 Disconnect the fan cable from the system board. Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 91 Disconnect the fan cable from the system board. Loosen the two Phillips captive screws (1) and four Phillips spring-loaded captive screws (2) that secure the fan/heat sink assembly. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 92 NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits. The following illustration shows the locations for thermal material on systems with UMA graphics subsystems. The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and (3), and the processor component (2), each time the fan/heat sink assembly is removed.

  • Page 93: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Intel Arrandale i7–620M Processor (2.66 GHz, 4 MB total L3 cache, 1066 MHz)—Dual Core 35 W Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W (for models 1.0 and 1.1 only) Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—Dual core 35 W (for models 1.0 and 1.1 only)
  • Page 94 Remove the battery (see Remove the following components: Hard drive (see Optical drive (see Keyboard (see Top cover (see Speaker assembly (see Display assembly (see System board (see Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it.

  • Page 95: Setup Utility

    Setup Utility Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is assigned the next available drive letter. Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not working.

  • Page 96: Navigating And Selecting In Setup Utility

    Use the arrow keys to select a language, and then press When a confirmation prompt with your language selected displays, press the To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the Changes goes into effect immediately.

  • Page 97: Restoring Default Settings In Setup Utility

    Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the –...

  • Page 98: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save changes from the current session: If the Setup Utility menus are not displayed, press the Then use the arrow keys to select Exit > Exit Saving Changes, and then press the ●...

  • Page 99: System Configuration Menu

    System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options Diagnostics menu Select...

  • Page 100: Computer Setup In Linux

    Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide might not be supported by the computer.

  • Page 101: Restoring Factory Settings In Computer Setup

    Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory: Open Computer Setup by turning on or restarting the computer, and then pressing the when the F10 = ROM Based Setup message displays in the lower-left corner of the screen. Use the arrow keys to select File >...

  • Page 102: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter might not be supported by the computer. File menu Select System information Restore Defaults Ignore Changes And Exit Save Changes And Exit...

  • Page 103: Security Menu

    Security menu NOTE: Some of the menu items listed in this section might not be supported by the computer. Select Setup Password Power-On Password Password Options DriveLock Passwords System IDs Disk Sanitizer Diagnostics menu Select HDD Self-Test Options Memory Check ENWW To do this Enter, change, or delete a setup password.

  • Page 104: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options might not be supported by the computer. Select Language Boot options Device Configurations Chapter 5 Setup Utility To do this Change the Computer Setup language. ● Set an f9, f10, and delay when starting up.
  • Page 105 Select Built-in device options Port options ENWW To do this ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ●...
  • Page 106 Chapter 5 Setup Utility ENWW...

  • Page 107: Specifications

    Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating NOTE:...
  • Page 108 Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Chapter 6 Specifications 23.3 cm (9.17 in) 39.8 cm (15.6 in) 43.9 cm (17.3) Up to 16.8 million 300:1 (typical) 200 nits (typical) 0.259 ×...

  • Page 109: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 110: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read Write Random access time Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode 100 Chapter 6 Specifications...

  • Page 111: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write Random access time Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read...

  • Page 112: System Resource Specifications

    System resource specifications Use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources accessible Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. If two devices require the same resource and create a device conflict, manually change the resource settings in Device Manager to be sure each setting is unique.

  • Page 113: Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 114: Creating Recovery Discs

    For detailed information, perform a search for these topics in Help and Support. Creating recovery discs HP recommends creating recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 115: Backing Up Your Information

    Backing up your information As you add new software and data files, back up the system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.

  • Page 116: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer.

  • Page 117: Using System Restore Points

    Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends using Recovery Manager to create an entire drive backup as soon as you set up the computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 118: Recovering From The Recovery Discs

    NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. Try these features before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Website or reinstalled from the disc provided by the manufacturer.

  • Page 119: Linux Backup And Recovery

    The reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.
  • Page 120 110 Chapter 7 Backup and recovery ENWW...

  • Page 121: Connector Pin Assignments

    Connector pin assignments Audio-out (headphone) Audio-in (microphone) ENWW Signal Audio out, left channel Audio out, right channel Ground Signal Audio signal in Audio signal in Ground Audio-out (headphone) 111...

  • Page 122: External Monitor

    External monitor 112 Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock ENWW...

  • Page 123: Modem)

    RJ-11 (modem) RJ-45 (network) ENWW Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 113...

  • Page 124: Hdmi

    HDMI 114 Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock–...

  • Page 125: Universal Serial Bus

    Universal Serial Bus ENWW Signal +5 VDC Data - Data + Ground Universal Serial Bus 115...
  • Page 126 116 Chapter 8 Connector pin assignments ENWW...

  • Page 127: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 128: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 129: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 130 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 131 Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. ENWW Display 121...
  • Page 132 Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 133 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. ENWW Display 123...
  • Page 134 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
  • Page 135 Remove the LCD panel. Recycle the LCD panel and backlight. ENWW Display 125...
  • Page 136 126 Chapter 10 Recycling ENWW...

  • Page 137: Index

    Index Symbols/Numerics 1394 Power Saving 89 AC adapter identifying 15 AC adapter, spare part numbers administrator password 88 antenna removal 73 antennas 13 applications key, Windows 9 audio, product description 3 audio-in jack, pin assignments audio-out jack, pin assignments backing up customized window, toolbar, and menu bar settings 105 personal files 105...
  • Page 138 display assembly removal 69 spare part number 19, 69 display back cover spare part number 25 display bezel illustrated 24 spare part number 24, 71 display bracket and hinge removal 73 spare part number 73 display component recycling 119 display components illustrated 24 spare part numbers 24 display enclosure...
  • Page 139 model name 1 modem jack, pin assignments modem module product description 3 removal 63 spare part number 22, 63 modem module cable removal 77 monitor port, external 12 monitor port, pin assignments navigating in Setup Utility 86 network jack, pin assignments operating system, product description 4 optical drive...
  • Page 140 display 97 DVD ±RW SuperMulti Double- Layer Drive with LightScribe hard drive 99 optical drive 100, 101 system resources 102 starting Setup Utility 85 static-shielding materials 39 stringent security 93 supported discs 104 system board removal 75 spare part numbers 22, 75 System Configuration menu 89, system failure or instability 103 system fan 94...

This manual is also suitable for:

G72-b66G72-a00 - notebook pcG72-b00 - notebook pcG72-c00 - notebook pcG72

Table of Contents