Contacting Technical Support - HP Compaq NC4000 Getting Started Manual

Additional Information, Help and Updates
■
Download the latest drivers, utilities, software updates, and
product documentation for your notebook.
■
View notebook information and diagnose problems.
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Keep your notebook up to date using Windows Update.
■
Find compatible hardware and software.
To access the online Help and Support Center:
1. Select Start > Help and Support.
2. Follow the on-screen directions to select the online Help and
Support Center feature that you need.

Contacting Technical Support

If you cannot solve a problem using the online Help or the
documentation provided with your notebook, you can call
technical support.
To obtain a list of worldwide customer support telephone
numbers, use any of the following methods:
■
In Windows 2000, select Start > Settings > Control Panel >
System > Support Information.
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In Windows XP, select Start > Control Panel > Performance
and Maintenance > System.
■
Refer to the Worldwide Telephone Numbers booklet included
with the notebook to contact an HP Customer Care Center, or
visit the HP Web site at
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■
Notebook serial number and model description, which are
provided on labels affixed to the bottom of the notebook.
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Purchase date on your invoice.
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Conditions under which the problem occurred.
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Error messages that have displayed.
2–4
http://www.hp.com/support.
Getting Started