Solving External Pointing Device Problems - HP Armada 7300 Installation And Operation Manual

Solving External Pointing Device Problems

If the external pointing device is connected to a USB connector,
refer also to "Solving USB Problems" in this chapter.
Problem
External pointing
device does
not work.
Cursor skips or
behaves abnormally
when using
an external
pointing device.
External pointing
device connected to
USB connector
does not work.
Solving External Pointing Device Problems
Possible Cause
External pointing
device is not
securely connected.
External pointing
device driver is
not loaded.
External pointing
device was
connected after the
system was
turned on.
External pointing
device is not securely
connected.
Device is dirty.
Computer is not
USB-equipped.
Solution(s)
Make sure the external
pointing device is
securely connected.
Load external pointing
device driver.
Turn system off, then on.
Make sure the external
pointing device is
securely connected.
Refer to the pointing device
documentation for
cleaning instructions.
Connect a PS/2-
compatible pointing device
to one of the two
keyboard/mouse
connectors; connect a
serial pointing device to
the serial connector.
Troubleshooting 12-11
Continued