Cannot Send Or Receive Faxes - Epson WorkForce WF-7830 Series User Manual

Solving Problems
Messages
The file name is already in use. Rename
the file and scan again.
Scanned file(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
Checking the Point where the Error Occurred
When saving scanned images to the shared folder, saving process proceeds as following. You can then check the
point where the error occurred.
Items
Connecting
Logging on to the
computer
Checking the folder to
save
Checking the file name
Writing the file
Saving the Scanned Images Takes a Long Time
It takes a long time for the name resolution to correspond to the "Domain Name" and the "IP
Address".
Solutions
Check the following points.
❏ Make sure the DNS setting is correct.
❏ Make sure each DNS setting is correct when checking the Web Config.
❏ Make sure the DNS domain name is correct.

Cannot Send or Receive Faxes

Cannot Send or Receive Faxes
The following causes can be considered.
>
The Printer Does Not Work as Expected
Solutions
Change the file name settings. Otherwise, move or delete the files, or change the
file name on the shared folder.
There is not enough disk space on the computer. Increase the free space on the
computer.
Operation
Connect to the computer from the printer.
Log on to the computer with the user name and
the password.
Check the network path of the shared folder.
Check if there is a file with the same name as the
file you want to save in the folder.
Write a new file.
>
Cannot Send or Receive Faxes
Error Messages
DNS error. Check DNS settings.
Authentication error. Please check the
Email Server Settings.
Communication error. Check the Wi-Fi/
network connection.
The file name is already in use. Rename
the file and scan again.
Scanned file(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
175