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2.4GHz Expandable Cordless Phone System
Operating Instructions
KX-TG2770S
Model No.
Pulse-or-tone dialing capability
Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
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Summary of Contents for Panasonic KX-TSC909CID
- Page 1 Operating Instructions KX-TG2770S Model No. Pulse-or-tone dialing capability Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
- Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 75 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
- Page 3 For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the cordless handset. Charge the battery for about 15 hours before initial use (p. 11). Base Unit Location/Noise Calls are transmitted between the base unit and the cordless handset using wireless radio waves.
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Page 4: Table Of Contents
Contents Editing the Caller’s Phone Preparation Number ....30 Caller ID Number Auto Edit Location of Controls ..6 Feature . - Page 5 Contents Answering System Useful Information Mailbox Features ..51 Belt Clip ....63 Setting the Mailbox Password Optional Headset .
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Page 6: Location Of Controls
Location of Controls Base unit [PRIVACY] Button (p. 44) [REDIAL/PAUSE] Button (p. 25, 49) [FLASH/CALL WAIT] Button (p. 48, 50) [MUTE] Button and Indicator (p. 48) Antenna (p. 3) [STOP] Button (p. 13, 56) Display (p. 9) Antenna (p. 3) [GREETING] Button (p. - Page 7 Location of Controls Cordless handset Back side Antenna Speaker Receiver Display (p. 9) Soft Keys (p. 8) Navigator Key ([ ], [ ], [ ], [ ]) (p. 8) Headset Jack (p. 63) ] (TALK) Button (p. 26) [OFF] Button (p. 13, 26) ] (Speakerphone) [HOLD/CLEAR] Button (p.
- Page 8 Location of Controls How to use the navigator keys/soft keys Navigator keys These keys have four active areas that are indicated by the arrows. • Scrolls up the function menu, Caller List and Base unit the directory list. • Increases the volume. •...
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Page 9: Displays
Displays Displays Base unit Cordless handset 12:00AM DEC.31 PRIVACY IN USE Received calls Received calls PRIVACY IN USE MAILBOX PRIVACY P L AY “ ” (IN USE icon) functions as follows. IN USE Off (invisible) The line is free. The line is being used. A call is on hold within this system (cordless handset or Flashing base unit) or the Answering System is responding to a call... -
Page 10: Installation
Single-Line Telephone Jack (RJ11C) Telephone Line Cord • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). • Use Only a Panasonic Handset for the KX-TG2770S. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) -
Page 11: Installing The Battery In The Cordless Handset
Installation Installing the Battery in the Cordless Handset Insert the battery ( ), and press it down until it snaps into the compartment ( Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. - Page 12 flash, or “Charge for 15HRS” and “ ” are displayed, the battery needs to be replaced. Please order a new Panasonic N4HKGMA00001 (P-P511) battery at the telephone number shown on page 2. To replace the battery, see page 11. A nickel cadmium battery that is recyclable powers the product you have purchased.
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Page 13: Programmable Settings
Programmable Settings Programming Guidelines Base Unit Handset The base unit and the cordless handset have programmable functions. They are SAVE selected from the function menu on the display (p. 14, 15). [FUNCTION/EDIT] The soft key works as SAVE enters the function menu. key. -
Page 14: Function Menu Table
Programmable Settings Useful information • “ ––––––––––––––– ” indicates the beginning or end of the function menu. • You can go back to the previous display by pressing [ ] except when entering characters or numbers. To return to the main menu from the sub-menu, press [ ]. •... - Page 15 Programmable Settings Cordless handset Main menu Sub-menu I Sub-menu II p. 33 Save directory p. 18 Ringer setting Ringer volume p. 18 Ringer tone p. 16 Date and time p. 49 Incoming call p. 37 Copy directory Copy 1 item p.
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Page 16: Date And Time
Programmable Settings Date and Time (use either Base Unit Handset Set the clock with either the base unit or the cordless handset. You do not need to program both on the base unit and the cordless handset. Base Unit Press [FUNCTION/EDIT]. Scroll to “Date and time”... -
Page 17: Dialing Mode
Programmable Settings Dialing Mode (use either Base Unit Handset If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set dialing mode to “Pulse”. The factory preset is “Tone”. Base Unit Press [FUNCTION/EDIT]. Scroll to “Initial setting” by pressing Initial setting [ ] or [ ], then press [ ] . -
Page 18: Ringer Volume
Programmable Settings Ringer Volume Base Unit Handset You can select the ringer volume to HIGH, MEDIUM, LOW or OFF on the base unit and the cordless handset separately. The factory preset is HIGH. If set to OFF, the unit will not ring for external calls and will ring at the LOW level for intercom calls. Base unit: Press [FUNCTION/EDIT]. -
Page 19: Auto Talk Feature
Programmable Settings Auto Talk Feature Handset The Auto Talk feature allows you to answer a call by lifting the cordless handset off the charger without pressing [ ] or [ ]. To use this feature, turn the feature ON. The factory preset is OFF. Press [CONF/FUNCTION]. -
Page 20: System
Preparing the Answering System Greeting Message Base Unit You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 21). The total recording time of all messages (greeting, incoming and memo) is about 15 minutes. -
Page 21: Caller's Recording Time
Preparing the Answering System To check the greeting Pre-recorded greeting Press [GREETING]. If you do not record a greeting (p. 20), one of two greetings will be played when • The greeting will be played. a call is received, depending on the caller’s recording time (see below). -
Page 22: Number Of Rings
Preparing the Answering System If you select “Greeting only”, the unit will answer a call with the greeting message, and then hang up. The unit will not record any incoming messages. Number of Rings Base Unit Handset (use either You can select the number of times the unit rings before the Answering System answers a call, from “2”... -
Page 23: Handsets
Registration for Additional Handsets Base Unit & Handset KX-TG2770S includes a base unit and one cordless handset. You can expand the system by adding up to 7 additional cordless handsets, sold separately. A maximum of 8 cordless handsets can be registered to the base unit. Generally a maximum of 4 extensions excluding or including the base unit can operate at a time. -
Page 24: Making Calls
Making Calls Using the Base Unit Base Unit You can make a call by simply lifting the handset off the cradle and dialing a phone number. To hang up, place the handset on the cradle. • “Talk” is displayed while using the handset. To have a hands-free phone conversation [REDIAL/PAUSE]... - Page 25 Making Calls To dial after confirming the To put a call on hold entered number Press [HOLD]. 1. Enter a phone number. • “ ” is displayed and the DIGITAL Hold SP-PHONE indicator flashes. 3334444 • If using the handset, you can place it on the cradle.
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Page 26: Using The Cordless Handset
Making Calls Using the Cordless Handset Handset Press [ • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the cordless handset on the charger. - Page 27 Making Calls To dial after confirming the Reception Booster feature entered number This feature improves the sound quality when using the cordless handset in an 1. Enter a phone number. area with interference. 3334444 Press while talking. [ ] (Booster) •...
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Page 28: Answering Calls
Answering Calls When a call is received, the unit rings and “Incoming call” is displayed. Base Unit Handset Lift the handset or press Press [ ] or [ ]. [DIGITAL SP-PHONE]. • You can also answer a call by pressing any dialing button ([0] Talk into the handset or MIC to [9], [#] or [ ])(Any Key Talk). -
Page 29: Using The Caller List
Using the Caller List The base unit and the cordless handset can record Caller ID information from up to 50 different callers and store this information in each unit’s Caller List. Caller List information is sorted by the most recent call to the oldest. When the 51st call is received, the information from the first call is deleted. -
Page 30: Calling Back From The Caller List
Using the Caller List Calling Back from the Caller List Base Unit Handset Scroll to the desired caller by pressing [ ] or [ ]. Base unit: Lift the handset or press TURNER,CINDY [DIGITAL SP-PHONE]. 1-555-456-7890 11:20A JAN.12 ×3 Cordless handset: Press [ ], [ ] or the soft key ( DIAL... -
Page 31: Caller Id Number Auto Edit Feature
Using the Caller List Caller ID Number Auto Edit Feature Base Unit Handset There are 3 patterns of phone number [(a), (b), and (c), p. 30]. This feature allows your phone to automatically edit an in-coming Caller ID number into a pattern of your choice, and display the Caller ID number with that pattern automatically. -
Page 32: Storing Caller List Items In The Directory
Using the Caller List Storing Caller List Items in the Directory Base Unit Handset Callers’ names and phone numbers that are in the base unit or cordless handset Caller List can be stored in each unit’s directory. Scroll to the desired caller by pressing [ ] or TURNER,CINDY [ ]. -
Page 33: Directory
Directory You can store up to 50 names and phone numbers in the base unit or the cordless handset directory. All directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the display. You can also copy your directory items to another extension (p. - Page 34 Directory Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters Keys Characters # & ’ ( ) , –...
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Page 35: Dialing From The Directory
Directory Dialing from the Directory Base Unit Handset Press [ ] or [ ] to enter the directory list. Directory list 30 items • The display shows the number of stored items. =Caller list Scroll to the desired item. To scroll down, Frank press [ ]. -
Page 36: Editing An Item In The Directory
Directory Editing an Item in the Directory Base Unit Handset Press [ ] or [ ], then scroll to the desired Jane directory item by pressing [ ] or [ ]. 456-7890 • To search for the item by initial, see page 35. Base unit: Press [FUNCTION/EDIT]. -
Page 37: Copying The Directory
Directory Copying the Directory Base Unit Handset You can copy a directory item or all the items between the base unit and the cordless handset, and between two cordless handsets (when the system has one or more additional cordless handsets, p. 23). Entries copied to the destination unit are added to its directory. -
Page 38: Copy All Items
Directory To copy all of the items in your directory to another unit Make sure the destination unit is not in use. Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION]. Scroll to “Copy directory” by pressing [ ] Copy directory or [ ], then press [ ]. -
Page 39: Intercom
Intercom A 2-way intercom can be set up between the base unit and a cordless handset, and between two cordless handsets (when the system has one or more additional cordless handsets, p. 23). You can call all cordless handsets from the base unit at once. •... -
Page 40: Answering Intercom Calls
Intercom During an intercom call: • If you have difficulty hearing, decrease the speaker volume by pressing [ ]. • If an incoming call is being received, you will hear two tones (incoming call tone, p. 49). To answer the call; –... -
Page 41: Transferring A Call
Transferring a Call Base Unit Handset You can transfer an external call between the base unit and the cordless handset, or between two cordless handsets (when the system has one or more additional cordless handsets, p. 23). From the base unit to the cordless handset Base unit: Press extension# (1) During a call, press... - Page 42 Transferring a Call From a cordless handset to another cordless handset (when the system has one or more additional cordless handsets) 1. During a call, press [HOLD] (TRANSFER), then page another cordless handset by pressing its extension number ([1] to [8]). 2.
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Page 43: Conference Calls
Conference Calls While you are talking with an outside caller, you can call the base unit or the cordless handset to make a conference call. When the system has one or more additional cordless handsets (p. 23), you can make a conference call with your cordless handset and another cordless handset. -
Page 44: Call Privacy Feature
Call Privacy Feature To prevent other users from joining your conversation, turn this feature on during a call. To allow other users to join your conversation, leave the feature off. To turn the Call Privacy feature on Base Unit Handset Base unit: Press [PRIVACY] while talking. - Page 45 Room Monitor Feature • You can also turn on/off the base unit Room Monitor feature, by using the cordless handset. Perform the following steps: (1) Press [CONF/FUNCTION]. (2) Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. (3) Scroll to “Set base unit”...
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Page 46: 2-Way Radio Communication (When The System Has Additional Handsets)
2-Way Radio Communication (When the System Has Additional Handsets) Handset If you purchase one or more additional cordless handsets (KX-TGA270S, KX-TGA271B, KX-TGA271V, KX-TGA271W and KX-TGA273S) (p. 23), you can use this feature. A cordless handset user can talk with another cordless handset user regardless of the base unit location. - Page 47 2-Way Radio Communication To call another cordless handset Make sure 2-Way Radio mode is on on your cordless handset and the destination cordless handset, and the displays show “ 2Way radio mode ”. Press [ ], [ ] or [HOLD] (INTERCOM). Press extension# to call 2Way radio mode...
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Page 48: Special Features
Special Features Muting Your Conversation Base Unit Handset During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Base unit: Press [MUTE]. • The MUTE indicator lights. •... -
Page 49: Using The Pause Button
Special Features Using the PAUSE Button (For PBX Line/Long Distance Calls) Base Unit Handset We recommend you press [REDIAL/PAUSE] on the base unit or [PAUSE/REDIAL] on the cordless handset if a pause is required for dialing with a PBX or to make a long distance call. -
Page 50: Flash Button
Special Features FLASH Button Base Unit Handset Pressing [FLASH/CALL WAIT] also allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the Temporary Tone Dialing mode or the mute (p. -
Page 51: Mailbox Features
Mailbox Features The system accommodates three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch tone phones can specify one of three mailboxes in which to leave a message. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1. -
Page 52: Setting The Mailbox Password
Mailbox Features Setting the Mailbox Password (for Mailbox 2 and 3) (use either Base Unit Handset You can use Mailbox 2 or 3 for your personal mailbox, and prevent unauthorized people from accessing your mailbox and listening to your messages. Assign a 2-digit password (00–99) to Mailbox 2 or 3. -
Page 53: Automatic Answering Operation
Automatic Answering Operation The Answering System allows the unit to answer calls Ex. Caller records a message in Mailbox 1. with a greeting message. Callers can then leave a message in a mailbox (p. 51). While recording, ---Answering--- “Answering” and “ ”... -
Page 54: Listening To Messages
Listening to Messages Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time when each message was recorded (p. 16). Using the Base Unit Base Unit If the ANSWER ON indicator flashes, new Ex. Mailbox 1 has new messages; messages have been recorded. -
Page 55: Using The Cordless Handset (Remote Operation)
Listening to Messages Using the Cordless Handset (Remote Operation) Handset If “ ” flashes, there are new messages in the mailboxes. If there are only old PLAY messages “ ” is displayed but will not flash. PLAY To play back messages Press the soft key ( PLAY Ex. - Page 56 Listening to Messages During playback Base Unit Handset To increase, press [ ]. To decrease, press [ ]. To adjust the • You can also adjust the receiver volume on the speaker volume cordless handset. To slow down the Base unit: Press the MAILBOX button ([MAILBOX 1], playback speed [MAILBOX 2] or [MAILBOX 3]) of the message that is (Slow Talk message...
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Page 57: Erasing Messages
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ ” is displayed on the base unit. ALL MAILBOX FULL —... -
Page 58: Recording A Memo Message
Recording a Memo Message Base Unit You can record your own voice memo message of up to 3 minutes, in the desired mailbox for other users or yourself. Press [MEMO]. Select MAILBOX to record a memo • “Please select Mailbox” is heard. message Within 10 seconds, press a MAILBOX button Ex. -
Page 59: Remote Operation From A Touch Tone Phone
Transferring a Call to a Mailbox Interrupting remote operation If another user is accessing a mailbox from a remote location and you mistakenly answer the call, repeat steps 1 and 2 of “Transferring a Call to a Mailbox” on page 58. •... -
Page 60: Remote Code
Remote Operation from a Touch Tone Phone Remote Code (use either Base Unit Handset The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. -
Page 61: Voice Menu
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press [1]. All Message Playback. Press 1 to play back all messages. All recorded messages in the Press 2 for other functions. mailbox are played back. At the Press [2]. -
Page 62: Direct Remote Operation
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have accessed one of the mailboxes (p. 59), you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands [4]: Plays back only new... -
Page 63: Belt Clip
Optional Headset Handset Plugging the optional headset into the cordless handset allows for hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92 or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset Open the headset jack cover, and connect the optional headset to the headset jack as shown below. -
Page 64: Wall Mounting
Wall Mounting This unit can be mounted on a wall phone plate. Pull down the handset hook until it locks, so the tab holds the handset. Press the tabs in the direction of the arrows ( ), then remove the wall mounting adaptor ( ). Connect the AC adaptor. - Page 65 Wall Mounting Connect the telephone line cord. Mount the base unit, then slide down. • Raise the antennas. To temporarily set the handset down during a conversation, place it as shown here. Charger unit The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (p.
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Page 66: Canceling Registration/Re-Registration
Canceling Registration/Re-registration Canceling the Handset Registration Handset If you no longer need to use the cordless handset or if you want to use the cordless handset with a different base unit of the same model, it is necessary to cancel the registration from the current base unit. -
Page 67: Re-Registering The Handset
Canceling Registration/Re-registration Re-registering the Handset Base Unit & Handset If you want to re-register the cordless handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The cordless handset will be given a new extension number of that base unit. -
Page 68: If The Following Appear On Your Display
If the Following Appear on Your Display... If the unit detects a problem, one of the following messages will be displayed on the base unit or the cordless handset. Error beeps or a busy tone will sound. Display message Cause & Remedy •... - Page 69 If the Following Appear on Your Display... Display message Cause & Remedy • If radio communication between the cordless System is busy. handset and the base unit is partially impaired, this Please try again display will be shown. later. • If more than one unit is in use, such as conducting external/intercom calls or listening to messages, you may not be able to use another unit.
- Page 70 If the Following Appear on Your Display... Display message Cause & Remedy • When you tried to call another cordless handset in Not found 2-Way Radio mode; – the cordless handset is too far from your cordless 2Way radio mode handset.
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Page 71: Troubleshooting
Troubleshooting If the display shows error messages, see “If the Following Appear on Your Display...” (p. 68–70) for the Cause & Remedy. Telephone System Problem Cause & Remedy Static, sound cuts in/out, • Move the cordless handset and the base unit fades. - Page 72 Troubleshooting Problem Cause & Remedy You cannot make an intercom/ • If more than one other unit is in use, you may external call. not be able to make a call. Try again later. • Your cordless handset is in the remote operation mode (p.
- Page 73 Troubleshooting Answering System Problem Cause & Remedy The Answering System is on, • The recording time is set to “Greeting only”. but incoming messages are Select “1 minute”, “2 minutes” or “3 minutes” not recorded. (p. 21). • Memory is full. Erase unnecessary messages (p.
- Page 74 If you cannot solve your • Call our customer call center at problem 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...
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Page 75: Important Safety Instructions
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. -
Page 76: Fcc And Other Information
Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. - Page 77 FCC and Other Information The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
- Page 78 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
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Page 79: Index
Index Erasing all messages ... . 57 Accessories .....2 Error messages ....68 Answering Calls, Base unit . - Page 80 Index Navigator key ....8 Toll saver ..... 22 Noise.
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Page 81: Warranty
Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. - Page 82 Accessory Purchases: 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST)
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Page 83: Specifications
Operating Environment: 5 ˚C – 40 ˚C (41 ˚F – 104 ˚F) Specifications are subject to change without notice. Energy Star: ® As an NERGY Partner, Panasonic has determined that this product meets the NERGY guidelines for energy efficiency. NERGY TAR is a U.S. - Page 84 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.