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Related Manuals for VeriFone C680 3G
Summary of Contents for VeriFone C680 3G
- Page 1 C680 3G Installation Guide Verifone Part Number DOC268-063-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subj ect to chan ge without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
ONTENTS ........5 R E F A C E Audience. - Page 4 Verifone Cleaning Kit ........
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Page 5: Preface
Chapter Verifone Service and Support. Provides information on contacting your local Verifone representative or service provider, and information on how to order accessories or documentation from Verifone. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in terminal installation and configuration. -
Page 6: Conventions And Acronyms
You must install a roll of thermal- Italics book titles or emphasis. sensitive paper in the printer. The courier type face is Courier http://www.verifone.com used while specifying onscreen text, such as text that you would enter at a command prompt, or to provide an URL. -
Page 7: Acronym Definitions
Quarter Video Graphics Array RJ11 Registered Jack 11 RS-232 Recommended Standard 232 R-UIM Removable User Identity Module Security Access Module Secure Digital Subscriber Identity Module Thin Film Transistor UART Universal Asynchronous Transmitter/Receiver Universal Serial Bus Verifone Part Number C680 I NSTALLATION UIDE... - Page 8 REFACE Conventions and Acronyms C680 I NSTALLATION UIDE...
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Page 9: Terminal Overview
It features a 3.5” TFT LCD display and spill-resistant keypad. It supports the GPRS or 3G communications technology. Figure 1 C680 Terminal NOTE Verifone ships variants of this terminal for different markets. Your terminal may have a different configuration. C680 I NSTALLATION UIDE... -
Page 10: Features And Benefits
ERMINAL VERVIEW Features and Benefits This terminal provides the right combination of features and functions including a Features and triple-track magnetic stripe card reader, smart card reader, color screen display, Benefits and a quiet yet fast internal thermal printer (ITP). Lightweight, tapered design, compact, stylish and the ergonomic balance Exceptional Ease of •... -
Page 11: Setup 2 Terminal Location
HAPTER Setup This chapter describes the terminal setup procedures for: Terminal Location • Inside the Shipping Carton • Terminal Features • Installing the SIM/SAM/Micro-SD Cards • Connection Ports • Installing the Paper Roll • Power Supply • Using the Battery •... -
Page 12: Electrical Considerations
ETUP Inside the Shipping Carton Avoid using the unit during electrical storms. Electrical • Considerations Avoid locations near electrical appliances or other devices that cause • excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment). -
Page 13: Terminal Features
Do not a unit that has been damaged or tampered with. The terminal comes CAUTION equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone representative or service provider immediately. Familiarize yourself with the terminal features before continuing with the... -
Page 14: Installing The Sim/Sam/Micro-Sd Cards
ETUP Installing the SIM/SAM/Micro-SD Cards An internal thermal printer at the top front of the terminal. • A smart card reader, built into the bottom of the terminal. An icon indicates the • proper card position and insertion point. A SAM (Security Access Module) compartment, built into the bottom of the •... - Page 15 ETUP Installing the SIM/SAM/Micro-SD Cards With the gold contacts facing down, insert the SIM/SAM card into the cardholder. Figure 6 SIM/SAM Card Installation For micro-SD card, slide down the card slot cover to open. Insert the SD card facing down and slide back the slot cover to lock. Figure 7 SD Card Installation Return the card card slot cover.
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Page 16: Connection Ports
ETUP Connection Ports The terminal has one primary micro-USB port on the side used for power and Connection download. Ports There is another micro-USB connector USB Host located at the back of the terminal for peripheral connection. Powered RS-232 is supported via RJ11 for modem connection, and via a 4-pin connector debug and OS download. -
Page 17: Powered Rs-232/4-Pin Connection
After this line appears, there is enough paper remaining on the roll to conclude at least one transaction. Poor-quality paper can jam the printer and create excessive paper dust. To order CAUTION high-quality Verifone paper, refer to Accessories and Documentation. Store thermal paper in a dry, dark area and handle carefully. Impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. -
Page 18: Power Supply
To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. Once it loads the application, the terminal starts the initial Verifone copyright screen and displays a unique copyright screen. If there is no available application... -
Page 19: Battery Features
The Verifone copyright screen starts and displays a unique copyright screen once the terminal loads an application. However, appears on DOWNLOAD NEEDED screen after the initial Verifone copyright screen if there is no available application in the terminal.. C680 I NSTALLATION... -
Page 20: Manual Shutdown
ETUP Charging the Battery Hold the red key down for about 4 seconds until the terminal displays the Manual Shutdown shutdown verification screen. Keep holding the red key until the C680 terminal shuts down. The 4-second shutdown delay that prevents terminal shutdown if the red key •... -
Page 21: Using The Magnetic Card Reader
ETUP Using the Magnetic Card Reader Insert the smart card into the smart card reader slot in a smooth, continuous motion until it seats firmly. Remove the card only when the application indicates the transaction is complete. CAUTION Do not remove the smart card in the card reader until the transaction is complete. Premature card removal will invalidate the transaction. -
Page 22: Periodic Inspection
If any device is found in tamper state, please remove it from service immediately. NOTE Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. For contacting Verifone, refer to Verifone Service and Support. -
Page 23: Specifications And Maintenance
HAPTER Specifications and Maintenance This chapter discusses power requirements, dimensions, other specifications of the terminal, and maintenance. 5 VDC 2.2 A (11W), compliant with ERP/EUP Stage 2. Power Pack Input rated: 100-240 VAC, 50/60 Hz Output rated: 5 VDC 2.2 A Operating Environment Temperature Temperature: 0... -
Page 24: Terminal Contacts
Do not attempt to clean the smart card reader. Doing so may void any warranty. Smart Card Reader For smart card reader service, contact your Verifone distributor or service provider. C680 I NSTALLATION... -
Page 25: Verifone Service And Support
Monday - Friday, 8 A.M. - 8 P.M., Eastern time International – Contact your Verifone representative • Before returning a terminal or base to Verifone, you must obtain an MRA number. Returning a The following procedure describes how to return one or more terminals or bases Terminal for for repair or replacement (U.S. -
Page 26: Accessories And Documentation
Reference the model and part number in the Note box. • NOTE One MRA number must be issued for each terminal you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 27: Documentation
ERIFONE ERVICE AND UPPORT Accessories and Documentation Documentation C680 DOC268-061-EN Certifications and Regulations Sheet C680 DOC268-062-EN Quick Installation Guide C680 DOC268-064-EN Reference Guide Verix eVo Volume I: Operating System Programming DOC00301 Manual Verix eVo Volume II: Operating System and DOC00302 Communications Programmers Manual C680 I NSTALLATION... - Page 28 ERIFONE ERVICE AND UPPORT Accessories and Documentation C680 I NSTALLATION UIDE...
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Page 29: Troubleshooting Guidelines
If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local Verifone representative for assistance. The device comes equipped with tamper-evident labels. It does not come with NOTE user serviceable parts. -
Page 30: Battery Does Not Charge
Check terminal power connection. • Remove and reapply power to the terminal. • If the problem persists, contact your local Verifone service provider. • If the printer does not work properly: Printer Does Not Print Make sure the battery is properly installed in the terminal. The printer will not •... -
Page 31: Printer Paper Jam
If the problem persists, it may be due to poor paper quality. Install a new roll of • higher-quality paper. WARNING Poor-quality paper may jam the printer. To order high-quality Verifone paper, refer Accessories and Documentation. If the keypad does not respond properly:... - Page 32 Transactions Fail to Process Ensure that the card is inserted correctly and that the card is not removed • prematurely. Contact your Verifone distributor or service provider. • If the manual transaction does not work, proceed to Check the Signal •...
- Page 33 FCC Regulations: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.
- Page 34 Verifone, Inc. 1-800-Verifone www.verifone.com C680 Installation Guide Verifone Part Number DOC268-063-EN-A, Revision A...