Troubleshooting; Washing Machine Won't Work - Samsung WA12GP User Manual

troubleshooting

PROBLEM

Washing machine won't work

Water dose not drain
Water is not supplied
Spinning does not work
Water is overflowed
This indicates that a Child Lock
error occurred
Water leakage error
WA13GPBIC-02962C-01_EN.indd 21
• Is the water tap opened?
• Is the washer plugged in?
• Is the power cut off?
• Is there enough water?
• Is the drain hose down?(No pump)
• Is the drain hose frozen?
• Is the drain hose clogged?
• If the water dose not drain in 30 minutes, a buzzer will sound, and the
remaining time indicator will show "5E".
• Is the water tap opened?
• Is the water cut off?
• Is the water supply hose or hose connection clogged?
• Is the water tap frozen?
• If the water supply is not finished in 1 hour or there is no change in the
water level 10 minutes after the water supply has started, the buzzer
rings and "4E" is displayed on the remaining time indicator.
• Is the laundry spread out evenly in the washer?
• In the washer set on a sturdy flat surface?
• Restart after spinning.
• If the error sign still indicates, call agency.
• The error message blinks at a 1 second interval and the water is
drained with an alarm sound.
(Displayed message: " CL" or " dE ")
• This function is to prevent children from drowning when falling into
the wash tub. When draining is complete and you turn the power off
and then on, the washing machine will operate normally.
• To clear "CL" display, after draining is complete, close the door of
the washing machine, turn the power off and then on.
• Check if the end of the drain hose is placed on the floor. (The hose
should be hung over the pump - hose guide.)
• Check if the drain hose is clogged by any foreign substances.
• If the error remains, call the service center.
CHECK
troubleshooting_21
2011-09-15 12:00:15