Troubleshooting - BenQ ZOWIE RL2455S User Manual

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Troubleshooting

Frequently asked questions (FAQ)
Imaging
The image has a faulty coloration.
• The default
Picture Mode
other picture modes, go to
• If the image has a yellow, blue or pink appearance, go to
choose
YES
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
The image is blurred.
Read the instructions on the link
select the correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image
by working through the instructions in the
the link
"Adjusting the Screen Resolution"
conduction losses in extension cables. You can minimize these losses by using an extension
cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link
native resolution.
Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image is distorted, flashes or flickers.
Read the instructions on the link
select the correct resolution, refresh rate and make adjustments based on these instructions.
is
Fighting
Picture
to reset the color settings to the factory defaults.
"Adjusting the Screen Resolution"
"Adjusting the Screen Resolution"
"Adjusting the Screen Resolution"
, which is designed for fighting games. If you prefer
and change setting in
Picture
"Adjusting the Screen Resolution"
. It is normal for blurring to occur due to
.
Picture Mode
and
Reset Color
on the CD, and then
on the CD. Select the
on the CD, and then
Troubleshooting
, and then
section on
51

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