BenQ RL Series User Manual
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BenQ RL Series User Manual

Monitor for console e-sports
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  • Page 1 RL Series User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
  • Page 3 Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...

  • Page 5: Table Of Contents

    Viewing angle adjustment ........................22 Using the monitor wall mounting kit ....................23 Getting the most from your BenQ monitor ..............24 How to install the monitor on a new computer ................25 How to upgrade the monitor on an existing computer ..............26 How to install on Windows 10 system (selected models only) ...........
  • Page 6 Frequently asked questions (FAQ) ...................... 51 Need more help?............................53 6/5/18...

  • Page 7: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (for models without height adjustment stand) (for models with height adjustment stand)
  • Page 8 CD-ROM Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub (Optional accessory) Video Cable: DVI-D (Optional accessory) Video Cable: HDMI Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 9: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Input and output ports (vary by model, see Input and output ports on page 4. Kensington lock slot 5. Release button 6. Wall mount holes •...

  • Page 10: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. For models with speakers 1. AC power input jack 2. Audio Line In 3. Headphone jack 4.

  • Page 11: How To Assemble Your Monitor Hardware (For Models Without Height Adjustment Stand)

    How to assemble your monitor hardware (for models without height adjustment stand) • If your model came with a height adjustment stand (HAS), refer to Assembling your monitor with a height adjustment stand on page 17 for details on hardware installation. •...
  • Page 12 Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
  • Page 13 To Connect the DVI-D Cable Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use.
  • Page 14 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 15: How To Detach The Stand Base

    How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

  • Page 16: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 17: Assembling Your Monitor With A Height Adjustment Stand

    Assembling your monitor with a height adjustment stand How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 18 Extend the monitor to the maximum extended position. Then tilt the monitor. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor stand height. See Adjusting the monitor height on page 20 for more information.

  • Page 19: How To Detach The Base

    How to detach the base To move the monitor properly, you should extend the monitor to its maximum height, then place one hand on the upper part of the monitor stand and the other hand on the lower part of the stand as illustrated. 1.

  • Page 20: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 21: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 22: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to +15° monitor tilt, 90° (left and right total) monitor swivel, and 110 mm monitor height. 110 mm Assembling your monitor with a height adjustment stand...

  • Page 23: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. Assembling your monitor with a height adjustment stand...

  • Page 24: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 25: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 26: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 27: How To Install On Windows 10 System (Selected Models Only)

    Driver Update Driver 5. Click the tab and the button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. Update Driver Software Browse my computer for 7. In the window, select the option driver software Browse 8.

  • Page 28: How To Install On Windows 8 (8.1) System (Selected Models Only)

    Driver Update Driver 5. Click the tab and the button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. Update Driver Software Browse my computer for 7. In the window, select the option driver software Browse 8.

  • Page 29: How To Install On Windows 7 System

    Driver Update Driver 5. Click the tab and the button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. Update Driver Software Browse my computer for 7. In the window, select the option driver software Browse 8.

  • Page 30: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 31: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Input Black eQualizer Picture Mode Menu Exit Input Black eQualizer Picture Mode Menu Exit...
  • Page 32 OSD icon OSD in hot key in main Function menu menu Custom Key 2 Black eQualizer • By default, the key is the hot key for To change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. Custom Key 3 Picture Mode •...

  • Page 33: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

  • Page 34: Adjusting Display Mode

    Picture Advanced 3. If you want to switch to your game mode at any time, go to Picture Mode , and select the game mode you saved in Step 2. Your preferred display settings will be applied all at once. Adjusting display mode To display images of aspect ratio other than 16:9 and size other than 24", you can adjust the display mode on the monitor.

  • Page 35: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Menu Press any of the control keys to bring up the hot key menu, and press to access the main menu.

  • Page 36: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 37 Item Function Range Phase Adjusts the pixel clock phase timing to synchronize 0 to 63 with the analog input video signal. See also: Picture optimization on page Not applicable to a digital input signal. Navigating the main menu...

  • Page 38: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 39 Item Function Range Black Brings out the dark shades by increasing the brightness 0 ~ 20 eQualizer without changing those of the light shades. If the image is too bright or barely contains any dark shades, Black eQualizer adjusting the value of may not show much change to the image.
  • Page 40 Item Function Range Reset Color • YES Resets the custom color settings to the factory defaults. • NO Premium Improves the gray level response time of the LCD panel. • High • • Navigating the main menu...

  • Page 41: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 42 Item Function Range RTS 1 For playing RTS (Real-time strategy) games. RTS 2 For playing DOTA2 games. Fighting For playing fighting games. For playing FPS (First Person Shooting) games. Gamer1 Applies customized display settings. Gamer2 For details on setting up a game mode, see Setting Gamer3 up your own game mode on page...
  • Page 43 Item Function Range 21.5" (16:9) Displays the input image as if on a 21.5" monitor of 16:9 aspect ratio. 22"W Displays the input image as if on a 22"W (16:10) monitor of 16:10 aspect ratio. 23"W (16:9) Displays the input image as if on a 23"W monitor of 16:9 aspect ratio.
  • Page 44 Item Function Range Smart This feature provides a highlight area to focus on certain Focus content, e.g. a YouTube video or an online game. Size • Small Determines the size of the highlight area. • Large • OFF H. Position Adjusts the horizontal position of the highlight 0 ~ 100 area.

  • Page 45: Save Settings Menu

    Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 46: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 47: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 48 Item Function Range Language • English Sets the OSD menu language. Settings • Français • Deutsch The language options displayed on your OSD may • Italiano differ from those shown on the right, depending • Español on the product supplied in your region. •...
  • Page 49 Item Function Range Custom Key Picture mode Sets the function to be accessed by custom key 1. • Display Mode • Custom Key Smart Scaling Sets the function to be accessed by custom key 2. • Brightness • Custom Key Sets the function to be accessed by custom key 3.
  • Page 50 Item Function Range Reset All • YES Resets all mode, color and geometry settings to the • NO factory default values. Navigating the main menu...

  • Page 51: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image has a faulty coloration. Picture Mode Fighting • The default , which is designed for fighting games. If you prefer Picture Picture Mode other picture modes, go to and change setting in Picture Reset Color •...
  • Page 52 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, Display Mode you can use the function to set a proper aspect ratio for the input sources.
  • Page 53 • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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