Warranty; Standard Warranty; Three Year Warranty - Datavideo DVS-100 Instruction Manual

d.
When the product does not operate normally under normal operating conditions. Adjust
only those controls that are covered by the operating instructions in this manual; improper
adjustment of other controls may result in damage to the unit and may often require
extensive work by a qualified technician to restore the unit to normal operation;
e.
When the product has been dropped or the cabinet has been damaged;
f.
When the product exhibits a distinct change in performance, indicating a need for service.

Warranty

Standard Warranty


Datavideo equipment is guaranteed against any manufacturing defects for one year from the
date of purchase.

The original purchase invoice or other documentary evidence should be supplied at the time of
any request for repair under warranty.

The product warranty period beings on the purchase date. If the purchase date is unknown, the
product warranty period begins on the thirtieth day after shipment from a Datavideo office.

All non-Datavideo manufactured products (product without Datavideo logo) have only one year
warranty from the date of purchase.

Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered
under warranty.

Viruses and malware infections on the computer systems are not covered under warranty.

Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.

All mail or transportation costs including insurance are at the expense of the owner.

All other claims of any nature are not covered.

All accessories including headphones, cables, batteries, metal parts, housing, cable reel and
consumable parts are not covered under warranty.

Warranty only valid in the country or region of purchase.

Your statutory rights are not affected.

Three Year Warranty


All Datavideo products purchased after July 1st, 2017 qualify for a free two
years extension to the standard warranty, providing the product is
registered with Datavideo within 30 days of purchase.

Certain parts with limited lifetime expectancy such as LCD panels, DVD drives, Hard Drive, Solid
State Drive, SD Card, USB Thumb Drive, Lighting, Non-PCIe Card and third party provided PC
components are covered for 1 year.

The three-year warranty must be registered on Datavideo's official website or with your local
Datavideo office or one of its authorized distributors within 30 days of purchase.
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