Gateway Solo 1200 User Manual page 210

Chapter 15: Troubleshooting
The external monitor is not working
Make sure that the monitor power is turned on and that the video cable
is correctly connected.
The LCD panel has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway's inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.
204
www.gateway.com