Gateway Solo 1200 User Manual page 205

Use the modem cable that came with your computer. Some telephone
cables do not meet required cable standards and may cause problems with
the modem connection.
Shut down and restart your computer.
Run Windows modem diagnostics.
To run modem diagnostics:
1
Close all open programs.
2
Click , then select
Start
Modem Options
3
Click/double-click the
tab.
Modems
4
Click to select your modem, then click
Properties window opens.
5
Click the
Diagnostic
modem appears, the modem passed diagnostics. If no modem
information is available, a white screen appears with no data, or if
you get an error such as "port already open" or "the modem has
failed to respond," the modem did not pass diagnostics.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital "getting acquainted" conversation between the two
modems that establishes connection speeds and communication protocols.
You may hear unusual handshaking sounds when the modems first connect.
If the handshaking sounds are too loud, you can turn the down the modem
volume.
To turn down the modem volume:
1
Click , then select
Start
Modem Options
2
Click/double-click the
tab.
Modems
3
Select the modem you want to adjust, then click
. If you do not see the
Control Panel
icon, click
Switch to Classic View
Phone and Modem Options
tab, then
Query Modem
. If you do not see the
Control Panel
icon, click
Switch to Classic View
Phone and Modem Options
www.gateway.com
Software support tools
Phone and
.
icon, then click the
. The Modem
Properties
. If information about the
Phone and
.
icon, then click the
.
Properties
199