Furuno Felcom 50 Operator's Manual page 173

6.4.5 Troubleshooting
Problem
1. No contact with
modem:
2. Cannot find
Network
Connection:
3. Connection
unsuccessful:
- FELCOM 70
- FELCOM 50
4. Connection
unsuccessful:
- FELCOM 30
5. Cable length
Probable cause
Wrong setup of
Communication Unit.
Network connection not
installed.
Other end is not an ISDN
connection.
Wrong connection details
Other end is not an
analogue line.
Wrong connection details
Guranteed length: 5 m
6. DATA COMMUNICATION
Action
Check cable connection.
Disconnect USB cable, and
reconnect.
On PC, open Phone and Modem
options and check whether USB
Modem driver is connected to COM
port. If not:
1. Remove Modem in Phone and
Modem options.
2. Remove previous USB installations
via Control Panel>System>
Hardware>Device Manager.
Double-click universal serial Bus
Controller and uninstall the USB
universal Host Controller.
Warning! Remove all USB drivers.
3. Start again from page 6-33.
Contact your PC vendor to get the
software.
It is not possible to use the USB port
if the modem on the receiver side is
not an ISDN modem.
Check the phone number, user name
and password with your service
provider.
Check whether the 64 kbps data UDI
is commissioned.
Using vtLite Mobile, check
configuration in the Device Manager.
It is not possible to dial into an ISDN
line.
Check the phone number, user name
and password.
Check whether the 9.6 kbps data is
commissioned.
Using vtLite Mobile, check
configuration in the Device Manager.
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