Troubleshooting; Solving Malfunctions - Kyocera 1102TV3NL1 Operation Manual

Troubleshooting > Troubleshooting

Troubleshooting

Solving Malfunctions

The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Symptom
The screen does not
respond when the main
power switch is turned on.
Blank sheets are ejected.
Printouts are totally too light.
Printouts are fuzzy.
Images are skewed.
Checkpoints
Check the power cord.
Are the originals loaded correctly?
Is the paper damp?
Is the toner distributed evenly within the
toner container?
Is EcoPrint mode enabled?
―
―
Is the machine being used in conditions
of very humid, or humidity or
temperature rapidly changes?
―
Is the paper loaded correctly?
Corrective Actions
Connect both ends of the power cord
securely.
Check that the settings of the
application software.
Replace the paper with new paper.
Shake the toner container from side to
side several times.
Disable [EcoPrint Mode] mode.
Select the [Menu] key > [Adjust/
Maintenance] > [Service Setting] >
[Drum], and then select [OK] and [OK].
Make sure the paper type setting is
correct for the paper being used.
Use in an environment that has suitable
humidity.
Select the [Menu] key > [Adjust/
Maintenance] > [Service Setting] >
[Drum], and then select [OK] and [OK].
Check the position of the paper width
guides.
9-9
Reference
Page
page 2-8
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page 3-2
page 9-3
page 7-10
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page 7-8
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page 3-4