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23
Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following de-
scribes the most common problems and solutions. Please refer to the following before calling
Lorex technical support:
Error
•
System is not receiving power,
or is not powering up.
•
Hard drive is not detected by
the system.
•
Hard drive is full (0%) and the
unit is no longer recording.
•
There is no picture on monitor/
TV after connecting it to the
system.
#LX400117; r. 6.0/57895/57895; en-US
Possible Causes
•
Cable from power adapter is
loose or is unplugged.
•
Cables are connected, but sys-
tem is not receiving sufficient
power.
•
Hard drive cables are loose or
not properly connected.
•
There is no hard drive in the
system.
•
Overwrite is not enabled.
•
Monitor/TV not detected by
system.
•
Input channel for system not
selected on monitor/TV.
•
Video cable is loose or has be-
come disconnected.
Camera is not compatible with the
recorder.
Solutions
•
Confirm that all cables are con-
nected correctly.
•
Confirm that the power adapter
is securely connected to the
back of the unit.
•
Confirm that the system is
powered on (LED indicators on
the front should be ON).
•
If the unit is connected through
a power bar or surge protector,
try bypassing the bar and con-
necting the power directly to
the wall outlet.
•
Confirm that there is power at
the outlet:
◦
Connect the power cable to
another outlet.
◦
Test the outlet with another
device (such as a lamp or
phone charger).
•
Remove the housing and check
that hard drive cables are
firmly connected.
•
Open the housing and install
compatible hard drive. Make
sure to format the drive after
installing. For details, see 21
Replacing the Hard Drive,
page 97.
•
See 9.5 Configuring Hard
Drive Overwrite, page 25 for
full instructions on enabling
hard drive overwrite.
•
Power off the monitor/TV and
system. Power on the monitor/
TV, and then power on the
system.
•
On the monitor/TV, select the
input channel the system is
connected to.
•
Check the video cable connec-
tion to the system and monitor/
TV.
Visit
lorex.com/compatibility
and
navigate to N882 Series for a list
of all compatible cameras.
104
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