Troubleshooting - Philips AZ1837/85 User Manual

7 Troubleshooting

Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
•
Make sure that the AC power plug of the
unit is connected properly.
• Make sure that there is power at the AC
outlet.
•
Insert the batteries with their polarities
(+/– signs) aligned as indicated.
•
Replace the battery.
No sound
•
Adjust the volume.
• Make sure that the track played is of a
compatible format.
Display does not function properly. /No
reaction to operation of any of the controls.
• Disconnect the AC power cord.
• Connect the AC power cord after a few
seconds.
Cannot play disc
•
Make sure that the disc label is inserted
with the printed side facing up.
• Wipe the disc with fibre cleaning cloth
from the centre to the edge in a straight
line.
•
This disc may be defective. Play another
disc.
•
Make sure that the CD is a finalized CD/
CD-R/CD-RW.
EN
14
•
Make sure that the laser lens is clean.
•
Make sure that the CD is not encoded
with copyright protection technologies.
The CD skips tracks
• Make sure that the CD is not damaged or
dirty.
•
Make sure that program/shuffle mode is
deactivated.
USB device not supported
•
The USB device is incompatible with the
apparatus. Try another one.