UTICA BOILERS UCS 380 Installation, Operation And Maintenance Manual
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UTICA BOILERS UCS 380 Installation, Operation And Maintenance Manual

Condensing gas fired boiler
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UCS 380
CONDENSING
GAS FIRED
BOILER

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Summary of Contents for UTICA BOILERS UCS 380

  • Page 1 UCS 380 CONDENSING GAS FIRED BOILER...
  • Page 2 CONTENTS : INSTALLATION, OPERATION, AND MAINTENANCE MANUAL (240011662) MULTIPLE BOILER WIRING GUIDE (240011815) HEAT EXCHANGER CLEANING INSTRUCTIONS (240011775) REQUIRED INSPECTION SPECIAL (240011561) BACK COVER...
  • Page 3 CONDENSING GAS FIRED FLOOR OR WALL MOUNTED BOILER INSTALLATION, OPERATION & MAINTENANCE MANUAL Model UCS-380 Manufactured by: ECR International Inc. 2201 Dwyer Avenue, Utica, NY 13501 Tel. 800 253 7900 www.ecrinternational.com PN 240011662 REV. K [01/31/2020]...
  • Page 4 VERIFY CONTENTS RECEIVED Temperature Pressure Fully Assembled Boiler Safety Relief Valve Drain Valve Gauge Used for measuring outside Includes essential documents temperature Manifold (See page 13 Gas Shutoff Valve Outdoor Sensor Document Package 5.8 for install instructions) PN 240011662 Rev. K [01/31/2020]...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1 - Important Information ........5 8.13 Pump Anti-Seize Protection ......46 2 - Introduction ............ 6 9 - Start Up Procedure ........49 9.1 Fill Condensate Trap With Water ....49 3 - Component Listing .......... 7 9.2 Commission Setup (Water) ......49 4 - Locating Boiler ..........
  • Page 6 PHYSICAL DATA Dimensions Front View Table 1: Physical Data Model Width (A) 23-⅝" (600mm) Height (B) 50" (1.27m) Depth (C) 25-½" (648mm) Bottom Cabinet (D) 11-¾" (298.5mm) Top View Access from Back or Sides of Jacket Front of Boiler Size 1-½...

  • Page 7: Important Information

    1 - IMPORTANT INFORMATION FOR YOUR SAFETY READ BEFORE OPERATING 1. Safety Information DANGER Boiler installation shall be completed by qualified agency. See glossary for additional information. WARNING Fire, explosion, asphyxiation and electrical shock hazard. Improper installation could result in death or serious injury.

  • Page 8: Introduction

    2 - INTRODUCTION 2 - Introduction 2.5 Designated Use • Hot water heating boiler. 2.1 Installation shall conform to requirements of authority • Indoor installation. having jurisdiction or in absence of such requirements: • United States • Closet or alcove installation. •...

  • Page 9: Component Listing

    3 - COMPONENT LISTING UCS-380 Condensate trap Gas Valve Air/gas mixer Heat exchanger Thermal fuse (#6 on wire diagram) Coaxial flue connector Exhaust test port Intake test port Flue sensor Automatic air vent Exchanger flange high limit (#4 on wire diagram) Burner sight glass Ignition/Flame detection electrode Spark generator...

  • Page 10: Locating Boiler

    4 - LOCATING BOILER WARNING TABLE 2: BOILER CLEARANCES Fire Hazard! Do not install on carpeting. Failure to Combustible Dimension Service (1)(2) Materials follow these instructions could result in death or serious injury. UCS-380 Model 4.1 Boiler Location Considerations 15-3/4 Top (A) 0"...
  • Page 11 4 - LOCATING BOILER FIGURE 4-1a Clearance to Combustible Materials FIGURE 4-2a Service Clearances - Boiler Front View (See Table 2, page 8) 0" (0mm) 0" (0mm) Boiler Front View 1-3/4" 1-3/4" (45mm) (45mm) Boiler Front View FIGURE 4-2b Service Clearances - Boiler Left Side View F L O O R 3/4 "...

  • Page 12: Hydronic Piping

    5 - HYDRONIC PIPING • It is necessary to semi-annually check the water quality Boiler rated at 80 psig (551.6 kPa) maximum Note of central heating systems. allowable working pressure. Boiler provided with • Flush system to remove any solid objects such as metal 50 psig (345 kPa) safety relief valve.

  • Page 13: Safety Relief Valve And Air Vent

    5 - HYDRONIC PIPING FIGURE 5-1 Safety Relief Valve Discharge Piping WARNING Burn and scald hazard. Safety relief valve could Safety Relief Valve discharge steam or hot water during operation. Install discharge piping per these instructions. 5.3 Safety Relief Valve and Air Vent •...

  • Page 14: Trim Piping

    5 - HYDRONIC PIPING 5.5 Trim Piping WARNING • Temperature - Pressure Gauge. Install temperature Burn and scald hazard. Primary/Secondary piping pressure gauge using field supplied piping. See figure 5-3. with closely spaced supply and return lines is Install as close to boiler supply fitting as practical and mandatory for ASME Code Compliance.

  • Page 15: Heating System And Refrigeration

    5 - HYDRONIC PIPING WARNING Burn and scald hazard. Safety relief valve could discharge steam or hot water during operation. Install discharge piping per these instructions. • Route pressure relief valve discharge piping to the floor. Follow local code with respect to necessary distance to the floor.
  • Page 16 5 - HYDRONIC PIPING Piping Legend Illustrations are meant to show system piping Note concept only. Installer responsible for all equipment and detailing required by authority having jurisdiction. Boiler WARNING Burn, Scald Hazard! Water temperature over 125°F (51°C) can cause severe burns and scalding. See User's Manual before setting water temperature.
  • Page 17 5 - HYDRONIC PIPING FIGURE 5-4 - Primary/Secondary, Zoned, WITH ZONE VALVES, (Optional) Indirect Tank * Hot Water Supply Tempered Tank Sensor Optional Indirect BOILER DHW Tank Cold T & P Relief Water Valve to Supply Drain DHW Pump ASME Relief CH /System Valve...
  • Page 18 5 - HYDRONIC PIPING FIGURE 5-5 - Primary/Secondary, Zoned, WITH ZONE PUMPS, (Optional) Indirect Tank * Hot Water Supply Tempered Tank BOILER Sensor Optional Indirect DHW Tank T & P Relief DHW Pump Cold Valve to Water Drain Supply ASME Relief Valve CH /System...
  • Page 19 5 - HYDRONIC PIPING FIGURE 5-6 - Multiple Boilers with Common Primary Secondary, Zone Valves and (Optional) Indirect DHW Pump CH/System Pump System Temperature Sensor # Boilers on Pipe Pipe Branch Size 2½ UP TO 6 BOILERS 12” (305mm) Maximum Separation required if Labor Saver is NOT used.
  • Page 20 5 - HYDRONIC PIPING FIGURE 5-7 - Multiple Boilers with Common Primary Secondary, Zone Pumps and (Optional) Indirect DHW/System Pump System Temperature Sensor # Boilers on Pipe Pipe Branch Size 2½ UP TO 6 BOILERS 12” (305mm) Maximum Separation required if Labor Saver is NOT used.

  • Page 21: Combustion Air And Vent Piping

    6 - COMBUSTION AIR AND VENT PIPING • If vent is penetrating ceilings and /or floors, openings WARNING shall have means of fire-stopping in joist areas and proper firestop spacer assemblies installed. Fire, explosion, and asphyxiation hazard. Improper installation could result in death or serious •...

  • Page 22: Definitions

    6 - COMBUSTION AIR AND VENT PIPING • Determine each appliance remaining connected to common 6.3 Definitions venting system properly vents when tested as outlined Coaxial piping – exhaust and air intake pipe have a above. Then return doors, windows, exhaust fans and any common axis.

  • Page 23: Approved Venting Materials

    6 - COMBUSTION AIR AND VENT PIPING B. Approved Polypropylene Manufacturers: WARNING Must comply with UL 1738 or ULC S636. The following Manufacturer recommends this condensing boiler manufacturers have been evaluated: be vented with approved polypropylene venting • Natalini material. Use only materials listed below for vent •...
  • Page 24 6 - COMBUSTION AIR AND VENT PIPING WARNING FIGURE 6-2 Side Wall Coaxial Venting • Covering non-metallic vent pipe and fittings with thermal insulation shall be prohibited. • Use of cellular core PVC for venting flue gas could result in death, or serious injury. 18"...

  • Page 25: Twin Pipe Polypropylene And Cpvc Systems

    6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-4 - Mechanical Fastener for Twin Pipe WARNING Asphyxiation hazard! Improper installation could result in death or serious injury. Read Twin Pipe Installation Instructions completely and understand all requirements before beginning installation. 6.6 Twin Pipe Polypropylene and CPVC Systems Twin pipe venting allows exhaust flue and intake flue to be separated from each other.
  • Page 26 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-5 - Two Pipe Polypropylene System WARNING Adapter Asphyxiation hazard! For Duravent polypropylene twin pipe only. The twin pipe vent connections on the 380 boiler are designed to accept 110 mm. DuraVent polypropylene 4” venting measures 100 Manufacturer requires transition pieces from Duravent to adapt from 110 mm to 100 mm.

  • Page 27: Venting Configurations

    6 - COMBUSTION AIR AND VENT PIPING 6.8 Venting Configurations Use of vent covers may cause freezing. If using Note Various venting configurations can be applied to this boiler. vent covers overall vent length must be considered. For guidance see Venting Configuration Table 6A and Failure to heed this information may compromise corresponding figures.
  • Page 28 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-7 Two Pipe Roof Vent  12" (205mm) Min. horizontal separation between combustion air intake and vent 12" (205mm) Min. of same appliance.  12" (205mm) Min. 84" (2134mm) Max. 12" (305mm) Min. 15"...
  • Page 29 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-10 Side Wall Venting Terminal w/T-Terminal Configurations of single pipe vent with flue on the Note sidewall, requires a tee as the vent terminal. See figure 6-10, 6-12 and 6-14 12" (305mm) Min. Separation of Combustion Air and Vent shall be maintained.
  • Page 30 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-13 Flue on Roof, Indoor Combustion Air Maintain 12"(305mm) US (18"(457mm) Canada) Maintain 12"(305mm) US Vent minimum clearance (18"(457mm) Canada) Vent above highest anticipated Combustion air and Vent Piping Length Page 22. minimum clearance snow level maximum 24"...

  • Page 31: Side Venting Terminal Requirements

    6 - COMBUSTION AIR AND VENT PIPING 6.9 Side Venting Terminal Requirements of : • USA - National Fuel Gas Code, ANSI Z223.1/NFPA 54. • Canada - Natural Gas and Propane Installation Code, CAN/CSA B149.1 Venting terminal from doors and windows See figure 6-15 Venting terminal from forced air inlet of other appliances See figure 6-16...
  • Page 32 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-18 Keep vent termination 3’ minimum Vegetation, (914mm) away from vegetation. Position Plants & termination where vent vapors will not Shrubs damage plants/shrubs or air conditioning equipment. Termination Vent termination US only - 4’ (1.2m), Meters, Canada - 6' (1.9m) horizontally from, no Regulators,...
  • Page 33 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-20 Flue Termination Location Vent Termination Minimum Clearances CANADA Clearance above grade, veranda, porch, deck, or balcony 12" (305mm) 12" (305mm) Clearance to window or door that may be opened 12" (305mm) 3 ft.

  • Page 34: Multiple Boiler Venting - General

    6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-21 Correctly Mounted Piping WARNING Asphyxiation hazard. DO NOT use screws to secure piping together. Failure to follow these instructions could cause death or serious injury. USE OF CHECK VALVE IS WARNING MANDATORY Cascade venting of condensing boilers shall be vented with Duravent...
  • Page 35 6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-24 Secure Clamp around Flue Adapter Connect 90° elbows to horizontal common vent pipe for each boiler in cascade system Connect flue damper to 90° elbow for each boiler in cascade system. Connect boiler flue adapter to flue damper for each boiler in on multiple venting applications.

  • Page 36: Multiple Boiler Venting - Venting Layout

    6 - COMBUSTION AIR AND VENT PIPING 6.12 Multiple Boiler Venting - Venting Layout Available pressure at flue outlet is 0.40" w.c. (100pa) Maximum Vertical Length Heat Heat Input Number of Capacity Appliances 6 in *6 in / 8 in 8 in (150 mm) (150 / 200 mm)
  • Page 37 6 - COMBUSTION AIR AND VENT PIPING A. Single Line System System consisting of boilers arranged in line each connected to common exhaust manifold. FIGURE 6-27 - Multiple Boiler Vent Applications 2 in. per 3 ft. 4 in. (50.0 mm per 1.0 m) 3°...

  • Page 38: Multiple Boiler Venting - Parameter Setting

    6 - COMBUSTION AIR AND VENT PIPING C. Double Line System This system consists of boilers installed on two lines, connected to a common exhaust manifold. FIGURE 6-29 - Multiple Boiler Vent Applications 2 in. per 3 ft. 4 in. (50.0 mm per 1.0 m) 3°...

  • Page 39: Condensate Piping

    6 - COMBUSTION AIR AND VENT PIPING FIGURE 6-30 Condensate Drain 6.14 Condensate Piping • Use materials acceptable to authority having jurisdiction. In absence of such authority: • USA - PVC or CPVC per ASTM D1785/D2845 Cement or primer per ASME D2564 or F493. Do not glue cap on if used for dust •...

  • Page 40: Gas Supply Piping

    7 - GAS SUPPLY PIPING FIGURE 7-1 Gas Connection (View from Back of Boiler) CAUTION WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building.
  • Page 41 7 - GAS SUPPLY PIPING FIGURE 7-3 Manual Main Gas Shutoff Valve Outside DANGER Boiler Jacket - (Viewed from Back of Boiler) Fire Hazard. Do not use matches, candles, open flames, or other methods providing ignition source. Failure to comply will result in death or serious injury.

  • Page 42: Electrical Connections

    8 - ELECTRICAL CONNECTIONS WARNING 8.1 General Electrically bond boiler to ground in accordance with Electrical shock hazard. Turn OFF electrical power requirements of authority having jurisdiction. Refer to: supply at service panel before making electrical • USA- National Electrical Code, ANSI/NFPA 70. connections.

  • Page 43: Access To Connection Block

    8 - ELECTRICAL CONNECTIONS 8.4 Access To Connection Block FIGURE 8-2 Remove Front Panel Unscrew two screws located on top of front panel. Remove panel. Guide controller or thermostat wire through round grommet(s) on right side of boiler's bottom plate right. Tilt control box forward by opening holding clips located on each side of boiler.

  • Page 44: Shutdown Input

    8 - ELECTRICAL CONNECTIONS FIGURE 8-3 Shutdown Input 8.6 Shutdown Input • Boiler has a shutdown input, input is on BL terminals of control board. • Only suitable for potential free contacts. • When using this input remove jumper cable. •...
  • Page 45 8 - ELECTRICAL CONNECTIONS FIGURE 8-7 Analog Temperature Based Control Analog Temperature-Based Control - 0 - 10 V signal controls boiler supply temperature between 32ºF (0ºC )and 176ºF (80ºC). Control modulates on basis of supply temperature, heat output varies between minimum and maximum values based on supply temperature set point calculated by the controller.
  • Page 46 8 - ELECTRICAL CONNECTIONS Connection Option For PCB (SCU-S02) FIGURE 8-9 Analog Output 0-10V If boiler is fitted with control PCB (SCU-S02) it will automatically be recognized by the automatic boiler control. If removing this PCB boiler will show fault code E38. To prevent this fault, auto-detect must be done after removing the PCB.

  • Page 47: Outdoor Temperature Sensor

    8 - ELECTRICAL CONNECTIONS FIGURE 8-10 Outdoor Temp Sensor Sensors supplied with this product are proprietary Note to the manufacturer. Use of after market sensors will result in diminished performance. 1 K Ω 8.9 K Ohm (1K Ω) Outdoor Temperature Sensor Outdoor Temperature Flow Temperature P1 - Supply temperature (maximum)

  • Page 48: Dhw Indirect Water Heater

    8 - ELECTRICAL CONNECTIONS 8.11 10 K Ω DHW Indirect Water Heater FIGURE 8-12 10 K Ω Indirect Water Heater Thermostat Connect 10 K Ω DHW indirect tank sensor or thermostat (TS) to "T dhw" terminals on control board. 10 K Ω 8.12 Frost Protection Frost protection in combination with ON/Off thermostat.
  • Page 49 8 - ELECTRICAL CONNECTIONS FIGURE 8-14 Example Of Hydronic Circuit With DHW Indirect Water Heater • Connect Indirect tank sensor to Tdhw terminals as described in section 8.11. • Connect CH (Central Heating) pump on terminal N-L "Pump" of control PCB (SCU-02) see section 8.8. •...
  • Page 50 8 - ELECTRICAL CONNECTIONS FIGURE 8-16 Wiring Diagram PN 240011662 Rev. K [01/31/2020]...

  • Page 51: Start Up Procedure

    9 - START UP PROCEDURE FIGURE 9-1 Condensate Drain Assembly 9.1 Fill Condensate Trap with Water WARNING Pour approximately Asphyxiation hazard! Fill condensate trap before 1 cup of water starting boiler to avoid combustion products escaping into flue way of boiler.

  • Page 52: Commission Setup (Gas)

    9 - START UP PROCEDURE FIGURE 9-2 Gas Valve WARNING Fire, explosion, and asphyxiation hazard! Boiler is set for natural gas from the factory. If propane is to be used the gas valve must be adjusted before turning boiler on. Failure to follow these instructions could result in death or serious injury.

  • Page 53: Control Panel

    9 - START UP PROCEDURE 9.5 Control Panel Display [Escape] or RESET button Heating Temperature or [-] button DHW temperature or [+] button [Enter] or cancel lock-out button Setup buttons (press the 2 and 3 buttons simultaneously) [Menu] buttons (press the 4 and 5 buttons simultaneously) ON/OFF switch Symbols...

  • Page 54: Deaeration Function

    9 - START UP PROCEDURE 9.6 Deaeration Function FIGURE 9-3 AERATOR Control performs the Deaeration function at initial Note start and after a reset of a locking error and after power up. Before starting boiler deaeration function must be performed. Rotate black cap on deaerator, located on the top of the boiler, counter clockwise ...

  • Page 55: Commissioning

    9 - START UP PROCEDURE 9.9 Gas Conversion (Propane) 9.7 Commissioning Boiler is preset to operate on natural gas (A). • Tilt control box upwards. Fasten with clips located at the For operation with propane gas, carry out following: sides. Activate "Calibration function"...

  • Page 56: Combustion Setup (High-Fire)

    9 - START UP PROCEDURE 9.10 Combustion Setup (High-Fire) 9.11 Combustion Setup (Low-Fire) • Remove exhaust port plug at exhaust flue test port. • Remove exhaust port plug at exhaust flue test port. • Insert combustion analyzer into exhaust flue test port. •...

  • Page 57: User Level Parameters

    9 - START UP PROCEDURE FIGURE 9-7 - User Level Parameters 9.13 User Level Parameters Parameters P1 to P8 can be adjusted by end user to meet heating system and DHW comfort needs. Modification of factory settings may be detrimental to operation of the boiler.

  • Page 58: Parameters Settings

    9 - START UP PROCEDURE 9.15 Parameters Settings Boiler control panel is set for most common heating systems. With these settings, most heating systems operate correctly; however, installer can adjust parameters according to their own preferences. Factory Setting Parameter Description Adjustment Range UCS-380 Max flow temperature during...
  • Page 59 9 - START UP PROCEDURE Parameters Settings - Continued Factory Setting Parameter Description Adjustment Range UCS-380 Clima point heating curve -22 to 32ºF outside temperature (Only -30 to 0ºC with an outdoor temperature 241= 5ºF/-15ºC sensor) Pump control, CH minimum 2 - 10 (x 10 % ) speed Pump control, CH maximum...
  • Page 60 9 - START UP PROCEDURE Parameters Settings - Continued Factory Setting Parameter Description Adjustment Range UCS-380 Modulate back when dT > 41 to 140ºF 140º/60ºC this parameter 5 to 60ºC DHW stabilization time 10 to 100 seconds 0 = Metric Display units 1 = Imperial Factor for average flow...

  • Page 61: Reading Measured Values

    9 - START UP PROCEDURE 9.16 Reading Measured Values The following current values can be read from the information menu • St = State • Su = Sub-status • t1 = Supply temperature ºF/ºC • t2 = Return temperature ºF/ºC •...

  • Page 62: Status And Sub-Status

    9 - START UP PROCEDURE 9.17 Status And Sub-Status The information menu gives the following status and sub-status information: State (St) Sub-status (Su) Rest Rest Short pre-purge of the fan Control three-way valve Boiler starts (Demand for heat) Start pump sw checks sensor temperatures before the burner starts Open flue gas damper/external gas valve Increase fan speed...

  • Page 63: Return To The Factory Settings

    9 - START UP PROCEDURE 9.18 Return To The Factory Settings: • Press the two Menu buttons simultaneously and then (+) button until symbol flashes on the menu bar. • Select the INSTALLER menu using . "COdE" appears on the display. •...

  • Page 64: Operating Instructions

    10 - OPERATING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE OPERATING 10.2 OPERATING INSTRUCTIONS Stop! Read Safety information above. WARNING • Set thermostat to lowest setting. If you do not follow these instructions • Turn "OFF" all electrical power to appliance. exactly, a fire or explosion may result causing property damage, personal injury or loss of •...

  • Page 65: General Maintenance And Cleaning

    11 - GENERAL MAINTENANCE AND CLEANING DANGER FIGURE 11-1 Sight Glass Before servicing, turn off electrical power to boiler at service switch. Close manual gas valve to turn gas supply OFF to boiler. Failure to comply will result in death or serious injury. CAUTION Label all wires prior to disconnection when servicing controls.
  • Page 66 11 - GENERAL MAINTENANCE AND CLEANING 11.2 Annual Shut Down Procedure • Circulator pump and combustion air blower motor furnished with boiler are permanently lubricated from factory and • Follow instructions “To Turn Off Gas To Appliance” unless require no further lubrication. Lubricate field sourced boiler is also used to supply domestic hot water.
  • Page 67 11 - GENERAL MAINTENANCE AND CLEANING 11.4 Maintenance And Routine Servicing WARNING Check and service boiler as necessary. Following service procedures must be performed Frequency of servicing will depend upon installation conditions by qualified service agent. Boiler owner shall not and usage, manufacturer recommends annually.
  • Page 68 11 - GENERAL MAINTENANCE AND CLEANING 11-1 Electrodes DANGER Before servicing, turn off electrical power to boiler at service switch. Close manual gas valve to turn gas supply OFF to boiler. Failure to comply will result in death or serious injury. 11.6 Draining the Boiler •...

  • Page 69: Ratings And Capacities

    12 - RATINGS AND CAPACITIES TABLE 14: SEA LEVEL RATINGS NATURAL AND PROPANE GASES Net AHRI Rating, Model Input, (MBH) Gross Output Thermal Water (MBH) (1)(3) Number Efficiency (1)(2) (MBH) Maximum Minimum UCS-380 95.0 1000 Btu/hr (British Thermal Units Per Hour) Heating Capacity and AFUE (Annual Fuel Utilization Efficiency) are based on DOE (Department of Energy) test procedures.

  • Page 70: Trouble Shooting

    13 - TROUBLE SHOOTING 13.1 Troubleshooting This boiler is fitted with an electronic regulation and control unit. Control system is a microprocessor, Comfort Master©, which controls and protects the boiler. If a fault is detected anywhere in the boiler, boiler will lock out and display will show the fault code as follows: Red flashing display: •...
  • Page 71 13 - TROUBLE SHOOTING Error Code Table Error Description Probable Causes Checking/Solution Code Replace the sensor if necessary Purge the air in the Temperature difference Sensor fault heating system between the supply and Sensor not/poorly connected Check for water circulation (direction, pump, valves) return temperatures too No circulation Check that the sensors are operating correctly...

  • Page 72: Shutdowns And Lock-Outs

    13 - TROUBLE SHOOTING Error Code Table Error Description Probable Causes Checking/Solution Code Check whether the SU PCB has been correctly fitted in Communication error with Bad connection connector on PCU PCB SU PCB Communication error with Bad connection Check the wiring Replace SCU PCB SCU PCB Defective SCU PCB Bad connection...
  • Page 73 13 - TROUBLE SHOOTING Shutdown Code Table Shut- down Description Probable Causes Checking/Solution Code Parameter error on the PSU Su:0 Parameter error Reset df and dU Restore parameters Maximum supply Non-existent or insufficient Check the circulation (direction, pump, valves) Su:1 temperature exceeded circulation / sensor error Reasons for the heat demand...
  • Page 74 13 - TROUBLE SHOOTING Shutdown Code Table Shut- down Description Probable Causes Checking/Solution Code Su:20 Identification running No action required Communication error with Check whether SU PCB has been correctly fitted in the Su:21 Bad connection SU PCB connector on SU PCB Purge gas supply to remove air Check gas valve is fully opened No flame during...

  • Page 75: Error History

    13 - TROUBLE SHOOTING 13.3 Error History Boiler control is equipped with error memory which, records last 16 errors. In addition to storing error codes, the following data is also saved: • Number of times that the error occurred: (n:xx). •...

  • Page 76: Optional Sensors

    13 - TROUBLE SHOOTING 13.5 Optional Sensors 1 K Ω Outdoor Air Sensor, if used. A. Boiler automatically recognizes sensor when used. B. See Chart 1 for sensor data. Sensor part number BD710487302V C. Locate outdoor sensor to protect against wind and direct sunlight. Mounting instructions provided with sensor. D.

  • Page 77: Troubleshooting Chart 1

    13 - TROUBLE SHOOTING Troubleshooting Chart 1 E02 - Supply Sensor Short E03 - Supply Sensor Open E04 - Heat Exchanger Temp. E05 - Heat Exchanger Temp. E06 - Return Sensor Short E07 - Return Sensor Open E08 - Low Return Temp. E09 -High Return Temp.

  • Page 78: Troubleshooting Chart 2

    13 - TROUBLE SHOOTING Troubleshooting Chart 2 E16 - False Flame Signal Turn Off All Heat Calls Inspect Burner through sight glass. Is flame present? Initiate heat call. Check CO Replace Gas at high fire is 9.1-9.5% Valve Out of Range In Range Adjust Gas Mixture See Section 9.

  • Page 79: Troubleshooting Chart 3

    13 - TROUBLE SHOOTING Troubleshooting Chart 3 E12 - High Temperature Is High Limit Jumper Plug in Place? Is external Re-install plug High Limit Switch off? NO or N/A Check switches 4 and 5 in wire diagram. Both electrical connected and continuity? Reset Switch Does heat...

  • Page 80: Troubleshooting Chart 4

    13 - TROUBLE SHOOTING Troubleshooting Chart 4 E10, E11 - Temperature Difference Between Supply and Return Too Great E35 - Supply and Return Sensors Reversed Is return line warmer than supply line? Error Code is Check water pressure. Is water accurate.

  • Page 81: Troubleshooting Chart 5

    13 - TROUBLE SHOOTING Troubleshooting Chart 5 E14 - Burner Start Up Failures Is this a new boiler on first startup? LP installation? Is the gas shutoff valve closed? LP Conversion Kit installed? Check all wires including Open the gas shutoff igniter and gas valve are valve Install...

  • Page 82: Troubleshooting Chart 6

    13 - TROUBLE SHOOTING Troubleshooting Chart 6 E36 - Burner Flame Loss LP Installation? LP Conversion kit installed? Is gas shutoff valve fully open? Install LP Conversion Kit Check all wires including Open Gas shutoff valve. igniter and gas valve are connected and tight.

  • Page 83: Troubleshooting Chart 7

    13 - TROUBLE SHOOTING Troubleshooting Chart 7 E34 - Fan Fault Check all wires including blower valve are connected and tight Check venting for Connect all obstruction (both inlet and wires and exhaust) assure secure Replace Blower Clear Vent Assembly Obstruction Troubleshooting Chart 8 E39 - Shutdown Input In Locked Out Mode...

  • Page 84: Troubleshooting Chart 9

    13 - TROUBLE SHOOTING Troubleshooting Chart 9 E40 - HRU/URC Unit test error Is HRU terminal being used on the auxiliary SCU board (see section 8) ? Is wiring connection to HRU Is wiring connection from terminal secure? SCU board to main board secure? Fix Wiring Fix Wiring...

  • Page 85: Troubleshooting Chart 10

    13 - TROUBLE SHOOTING Troubleshooting Chart 10 Note: This error code refers to the onboard low water E42 - Low Water Pressure pressure switch, not any field installed external low water cutoff device. Check system water pressure with tridicator or other device. Is water pressure at least 15 psig? The error code is Check wire harness...

  • Page 86: Troubleshooting Chart 11

    13 - TROUBLE SHOOTING Troubleshooting Chart 11 E43 - No Water Temperature Difference During Operation Start Boiler. Is supply line warmer than return line? Onboard pump operating properly? Replace Pump Check wire plugs are Possible air in the securely connected to system.

  • Page 87: Temperature-Resistance Chart

    13 - TROUBLE SHOOTING Figure 13-1 Temperature-Resistance Chart for Supply and Return Temperature Sensors T (°C) T (°F) R (Ohm) 309396 171840 98932 58879 36129 22804 14773 12000 9804 6652 4607 3252 2337 1707 1266 PN 240011662 Rev. K [01/31/2020]...

  • Page 88: Glossary

    14 - GLOSSARY • APPLIANCE - Device to convert gas into energy; term • DOMESTIC - Relating to household usage as opposed to includes any component, control, wiring, piping or tubing commercial usage. required to be part of the device. •...
  • Page 89 15 - GLOSSARY • PRESSURE TEST - Operation performed to verify gas tight integrity of gas piping following its installation or modification. • PURGE - To free gas conduit of air or gas, or mixture of gas and air. • PURGE TIME - Period of time intended to allow for dissipation of any unburned gas or residual products of combustion.
  • Page 90 2201 Dwyer Avenue, Utica, NY 13501 All specifications subject to change without notice. Tel. 800 253 7900 ©2020 ECR International, Inc. www.ecrinternational.com BDR THERMEA GROUP...
  • Page 92 ELECTRICAL TERMINAL STRIP LOCATIONS 240011815 REV A [02/09/2017]...
  • Page 93 Multi-Zone Valve with Prioity DHW - Argo AZ-CP Zone Control - Argo AR822-II 240011815 REV A [02/09/2017]...
  • Page 94 Multi-Zone Pumps with Prioity DHW - Argo ARM Zone Control - Argo AR822-II 240011815 REV A [02/09/2017]...
  • Page 95 Multi-Boilers with Zone Pumps and Optional Indirect Tank 240011815 REV A [02/09/2017]...
  • Page 96 HEAT EXCHANGER CLEANING INSTRUCTIONS DMG/UCS - 240, 380 FOR UCS & DMG 240/380 BOILERS Kit installation shall be completed by qualified agency. WARNING WARNING Combustion chamber insulation in this product contains ceramic fiber material. Ceramic fibers can Fire, explosion, asphyxiation and electrical shock be converted to cristobalite in very high temperature hazard.
  • Page 97 HEAT EXCHANGER CLEANING INSTRUCTIONS Loosen nut securing gas valve to mixer assembly. Set Figure 2 - 380 - Heat Exchanger - Front of Boiler gasket aside for reuse. See Figures 2 and 4. Remove wire harnesses from blower assembly. See Figure 2. Control Remove ground wire and plug from ignition/flame detection electrode.
  • Page 98 HEAT EXCHANGER CLEANING KIT INSTRUCTIONS Re-install hose to condensate trap. See Figure 5. Figure 4 - 380- Support Bracket and Control Gently remove cover used to protect components from debris and cleaning fluid. Control Remove duct tape from gas line. Control bottom Support Bracket (4 Remove protector from target wall insulation in rear of...
  • Page 99 HEAT EXCHANGER CLEANING INSTRUCTIONS FIGURE 5 - Installer Level Parameters A - Installer Level Parameters Parameters P17 to dF (error code history) must only be modified by a qualified installer. To prevent unwanted settings, some parameter settings can only be changed after special access code 0012 is entered. •...
  • Page 100 HEAT EXCHANGER CLEANING INSTRUCTIONS C - Combustion Setup (High-Fire) • Unscrew exhaust port plug at exhaust flue test port. See Figure 6. • Insert combustion analyzer into exhaust flue test port. Verify opening around combustion analyzer probe is completely sealed when taking measurements. •...
  • Page 101 HEAT EXCHANGER CLEANING KIT INSTRUCTIONS Watch the video Check our website frequently for updates: www.ecrinternational.com...
  • Page 102 Required Inspection Schedule To Be Completed By Qualified Service Technician Date Completed Inspection Items Year Year Year Year Check boiler and system piping for any sign of Near boiler piping leakage, verify pipes are properly supported. Check condition of all vent pipes and joints. Verify Vent vent piping terminations are free of obstructions Piping...

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