Faults and what to do about them
Faults
Water is running out.
No water supply.
Detergent not dispensed.
The washer dryer door
cannot be opened.
Programme does not start.
Detergent solution is not
drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle performed sev-
eral times.
Compartment M is not
rinsed out completely.
Odour formation in the
washer dryer.
Status display o lights up.
Foam may come out of the
detergent drawer.
Excessive noise, vibra-
tions and "wandering" dur-
ing spin cycle.
Display panel/indicator
lamps do not function
while the appliance is run-
ning.
Cause/Remedy
Correctly attach/replace drainage hose.
■
Tighten the screw connection of the supply hose.
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inicio/pausa+carga (Start/Reload) ! not selected?
■
Tap not open?
■
Filter blocked? Clean the filter ~ Page 30
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Supply hose kinked or jammed?
■
Safety function active. Programme stopped?
■
– – – (Rinse stop = without final drain/spin cycle) selected?
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Can be opened with emergency release only? ~ Page 31
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Childproof lock active? Deactivate.
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inicio/pausa+carga (Start/Reload) ! or 0 (Finish in) selected?
■
Door closed?
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Childproof lock active? Deactivate.
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– – – (Rinse stop = without final drain/spin cycle) selected?
■
Clean the drain pump ~ Page 31
■
Clean outlet pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – unbalanced load detection system has stopped the spin cycle,
■
washing unevenly distributed. Distribute small and large items of washing in
the drum.
Too low speed selected?
■
Not a fault – unbalanced load detection system adjusts imbalance.
Remove the insert. Clean the detergent drawer and reinsert it ~ Page 28
Run the retirar pelusas/fios (Fluff Clean) 90 °C programme without laun-
■
dry.
Use standard detergents.
■
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
■
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which are
■
suitable for washer dryers.
Appliance aligned? Align the appliance ~ Page 42
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Are the appliance feet fixed? Secure appliance feet ~ Page 42
■
Transportation safety devices removed? Remove the transportation bolts
■
~ Page 39
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call the customer service ~ Page 35
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Faults and what to do about them
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