Accessing The Online Knowledge Base - Ricoh PJ WX4152NI Operating Instructions Manual

8. Troubleshooting
Problem
No images from USB devices.
Wired LAN is disabled.
Wireless LAN is disabled.

Accessing the Online Knowledge Base

If you have any questions about the projector, refer to the knowledge base. Visit our global website
listed below, and then access a knowledge base page in your language.
http://www.ricoh.com/support/
You can search the knowledge base by product name or keywo
152
Solutions
• Make sure the USB memory device is connected
correctly.
• Make sure the connected USB memory device is
compatible with the projector.
• Make sure there are JPEG or MPEG files saved on the
USB memory device.
• Make sure the compression format, file size, and other
conditions are compatible with the projector. For details,
see page 47 "Requirements for Projecting Images from a
USB Device".
• Check the settings of [Wired LAN Settings] in [Network
Settings] under [Network/USB Settings]. For details, see
page 125 "Network Settings Menu".
• Check the settings of [Wireless LAN Settings] in [Network
Settings] under [Network/USB Settings]. For details, see
page 125 "Network Settings Menu".
• Make sure there is nothing placed between the computer
and the projector.
• Make sure the operating system of the computer is
compatible with QuickProjection. For details, see
page 73 "How to Use QuickProjection".
• Make sure that the projector is not in standby.
• Move the projector and access points closer to each
other.
• Make sure the access point and projector are close to
each other, and move devices that emit radio signals
such as microwave ovens further away.