Troubleshooting - Kohler K-1375-AH Homeowner's Manual

Housing
Flange

Troubleshooting

NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Remove the Port
Insert the flange removal tool (provided) into the opening of the port.
Place your thumb against the whirlpool wall while firmly grasping the flange removal tool.
Pull the flange removal tool until the flange pulls free from the housing.
Reinstall the Port
NOTE: Do not use force when reinstalling the port.
Carefully insert the flange into the housing, then lightly push and rotate the flange until it snaps
into position.
Verify the port is installed correctly. Remove and reinstall, if necessary.
Troubleshooting Table
User Keypad and Pump
Symptoms
1. User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
2. User keypad is
illuminated, but does not
respond to buttons or
outer ring.
1023235-5-C
Flange Removal Tool
Probable Causes
A. No power to control.
B. GFCI or RCD tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.
E. Control does not work.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
D. Control does not work.
Recommended Action
A. Check wiring and connect power.
B. Reset GFCI or RCD.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. Replace user keypad.
E. Replace control.
A. Reset GFCI or RCD.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
D. Replace control.
12
Whirlpool
Kohler Co.