Troubleshooting - Wolf MDD24TESTH Use And Care Manual

T R O U B LE S HO O T I NG

Troubleshooting

The microwave oven does not operate.
• Verify power is on.
• Verify electrical power to the microwave oven and home
circuit breaker is on.
Food in the microwave oven is not heating.
• Check the controls to verify the proper setting.
• The microwave oven is in demonstration mode. Refer to
page 10 to cancel.
Time on the display counts down very rapidly.
• The microwave oven is in demonstration mode. Refer to
page 10 to cancel.
The interior light does not work.
• Contact Wolf Factory Certified Service.
The touch controls will not operate.
• The control panel lock is on. Refer to page 9 to unlock.
The display flashes.
• Power outage. Touch STOP/CLEAR and reset the clock.
If the microwave oven was in use, reset the cooking
function.
Radio or TV interference caused by the microwave oven.
• Verify the microwave oven is on a different electrical
circuit, relocate the radio or TV as far away from the
microwave oven as possible, or check the position and
signal of the antenna.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
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18 Wolf Customer Care 800.222.7820
SERVI C E
• Maintain the quality built into your product by contacting
Wolf Factory Certified Service. For the name of the
nearest Wolf Factory Certified Service, check the contact
and support section of our website, wolfappliance.com,
or call Wolf Customer Care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 8 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 3 of this guide.