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Appendix
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
The touchscreen does not turn on when you open the Keyboard Cover
Ensure that your device connects to the Keyboard Cover, and the device is in correct position
using the stand of the Keyboard Cover. Refer to
A small gap appears around the outside of the device case
• T his gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• O ver time, friction between parts may cause this gap to expand slightly.
Windows recovery function
If the Samsung Recovery app is not supported, reinstall Windows using the Windows
recovery function.
Reinstalling Windows will erase all apps and data on the device. Back up important
apps and data to an external storage device before reinstalling Windows.
After Windows is reinstalled, you can install the required Samsung apps.
1
On the taskbar, tap
2
Tap Get started.
3
Tap Keep my files or Remove everything.
Keyboard Cover
→ Settings → Update & security → Recovery.
69
for more information.
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