Samsung SM-W728 User Manual
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Samsung SM-W728 User Manual

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SM-W728
User Manual
English (EU). 02/2017. Rev.1.0
www.samsung.com

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  • Page 1 SM-W728 User Manual English (EU). 02/2017. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Basics Applications Read me first Installing or uninstalling apps Device overheating situations and Air Command solutions Samsung Notes Package contents Samsung Flow Device layout Book Settings Battery Samsung Recovery SIM or USIM card (nano-SIM card) Show Window...

  • Page 3: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 4: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 5 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 6 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.

  • Page 7: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 8: Device Layout

    Basics Device layout Device Volume key Microphone Power key Speaker Front camera Speaker Camera indicator light Touchscreen Light sensor Keyboard dock port Multipurpose jack (USB Type-C) Headset jack Main antenna Main antenna GPS antenna NFC antenna Rear camera Speaker SIM card / Memory card tray...
  • Page 9 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 10 Basics S Pen S Pen clip S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features.
  • Page 11 Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. Firmly hold the nib with the tweezers and remove it. Insert a new nib into the S Pen.

  • Page 12: Battery

    • I f the S Pen is not working properly, take it to a Samsung Service Centre. • I f you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
  • Page 13 Basics Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
  • Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards. Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. Insert the tray back into the tray slot.

  • Page 17: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 18 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 19 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 20: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. Before turning on your device for the first time, you must connect the device to a power supply. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 21: Keyboard Cover

    Basics Keyboard Cover Introduction Connecting the device to the Keyboard Cover allows you to use a traditional keyboard and touchpad. The bottom of the touchpad has two parts that act as the left and right buttons of a mouse. You can also stand your device upright using the stand on the Keyboard Cover. When you close the Keyboard Cover, your device will enter sleep mode.
  • Page 22 Basics Connecting the Keyboard Cover Connect the keyboard dock port at the bottom of the device to the connector on the keyboard, and then set the device in position. Make sure that the Keyboard Cover is securely attached to your device. If not, check the location of the keyboard dock port and reconnect the Keyboard Cover to your device.
  • Page 23 Basics Attaching the S Pen holder You can insert the S Pen into the S Pen holder attached to the S Pen holder slot. • M ake sure that the S Pen holder is securely attached after 1 hour. •...
  • Page 24 Basics Hot key functions Key/Icon Function • L aunch Settings. • A djust the brightness of the display. • C hange the display mode when an external display is connected to the device. • L ock or unlock the touchpad. •...
  • Page 25 Basics Basic touchpad functions Moving To move the cursor, move your finger on the touchpad. Clicking Tap the touchpad or press the left-click button. Double-clicking Double-tap the touchpad or press the left-click button twice.
  • Page 26 Basics Right-clicking Press the right-click button to perform the right-click function. Alternatively, tap the touchpad with two fingers. Dragging To move an item, select and drag it to the target position while pressing and holding the left-click button. Alternatively, double-tap and hold the item, and then drag it to the target position.
  • Page 27 Basics Additional functions Swiping To scroll up, down, left, or right to a desired location, swipe with two fingers on the touchpad. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Configuring touchpad settings Configure touchpad settings to use the touchpad more efficiently.

  • Page 28: Controlling The Touchscreen

    Basics Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 29 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.

  • Page 30: Windows

    Basics Swiping Swipe to the left or right on the screen to scroll left or right. Swipe upwards or downwards to scroll through a webpage or a list of items. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Windows Microsoft Windows is an operating system that is used to control a computer.
  • Page 31 Basics Start screen Start screen The Start screen is the starting point for accessing all of the device’s features. Taskbar Start menu Moving and removing an item Drag an item on the Start screen to a new location. To remove an item, tap and hold the item, and then tap Delete. Taskbar The bottom area of the screen is the taskbar.
  • Page 32 Basics Managing notification icons → Settings → Personalisation → Taskbar → Select which icons On the taskbar, tap appear on the taskbar, and then select items to display in the notification area. Search box Search for a wide variety of content on the device or web with a keyword. Tap the search box on the taskbar and enter a keyword in the search field.
  • Page 33 Basics Managing app tiles You can pin your favourite apps on the app tile area. To add more apps, tap and hold an app from the apps list, and then drag it to the app tile area. To move a tile, tap and hold a tile, and then drag it to a new location. →...
  • Page 34 On the taskbar, tap lock method. The device requires an unlock code whenever unlocking it. • I f the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. • Y ou must sign in to your Microsoft account or add a password before you can use the other lock methods.
  • Page 35 Basics A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Picture password A password consists of circles, straight lines, and taps. Select an image and draw on the image to create gestures.
  • Page 36 Basics You can use the following functions on the action centre panel. Clear all notifications. Tap a notification and perform various actions. Quick action buttons Using quick action buttons Tap quick action buttons to activate certain features. To view more detailed settings, tap and hold a button, and then tap Go to settings.
  • Page 37 Basics Tap and hold a window and select Snap left or Snap right. Adjusting the window size Drag the handle between the windows left or right to adjust the size of the windows. Help → Get Started. To access help information, tap You can check the help information after connecting to the Internet.

  • Page 38: Entering Text

    Basics Using the control panel You can adjust basic system settings, such as hardware, software, or user account settings. → Windows System → Control Panel. Alternatively, press the right-click button on and tap Control Panel. Then, select options you want to change. Entering text Using the on-screen keyboard In Tablet mode, the on-screen keyboard appears automatically when you enter text to send...
  • Page 39 Basics Additional keyboard functions to use various functions. • : Switch to the default keyboard. • : Switch to the floating split keyboard. You can move the keyboard to another location by dragging the keyboard. • : Switch to handwriting mode. This feature may not be available depending on the region or service provider.

  • Page 40: Screen Capture

    → Settings → Update & security → Windows updates manually, on the taskbar, tap Update → Check for updates. Backing up and restoring data Keep your personal information, app data, and settings safe on your device using Samsung Recovery. Refer to Samsung Recovery for more information.

  • Page 41: Instantgo (Connected Standby)

    Basics Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Restoring to factory default Backing up the current system for more information.
  • Page 42 Basics Connecting to a display ™ Connect the USB-C display adapter to the multipurpose jack of the tablet. Connect one end of the USB cable into the adapter. Connect the other end of the cable to the multipurpose jack of the external display. Connect the power cord to the external display.

  • Page 43: Applications

    . Alternatively, on the taskbar, tap For service requests for apps provided by third-party providers, contact the provider. If you contact a Samsung Service Centre, troubleshooting actions in response to service requests may have limitations depending on the app. Installing apps Browse apps by category or tap the search field to search for a keyword.

  • Page 44: Air Command

    Create note Smart select Show Window Screen write • C reate note: Launch Samsung Notes and create a new note. Refer to Samsung Notes more information. • V iew all notes: Launch Samsung Notes and view all notes.
  • Page 45 Applications Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select. Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select.
  • Page 46 Applications Screen write Capture screenshots to write or draw on them. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen.

  • Page 47: Samsung Notes

    Create notes by writing or drawing on the screen with the S Pen. You can also insert images into your notes. Creating notes → Samsung Notes → All notes → On the taskbar, tap You can also open the Air command panel and tap the Create note shortcut.
  • Page 48 Applications Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Eraser mode Undo Redo Extend the page. Changing the pen settings When writing or drawing on the screen, you can change the pen type, line thickness, or pen colour.
  • Page 49 Applications Tap an area to erase. The whole line on the area will be erased. The line eraser can erase your note line by line. • T o only erase the area you touch with the S Pen, tap Eraser once more and tap Erase touched area.
  • Page 50 Applications Edit the input using the available options. • C ut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • C opy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste.

  • Page 51: Samsung Flow

    Samsung Flow allows you to easily connect your tablet to your smartphone. You can share contents between the connected devices. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from app stores.

  • Page 52: Book Settings

    Applications Unlocking your tablet with fingerprints You can launch Samsung Flow on your tablet by using the registered fingerprints on your smartphone. Sharing your smartphone’s hotspot You can share your smartphone’s mobile data connection with your tablet if the Internet connection is not available.

  • Page 53: Samsung Recovery

    Restore the device to its factory default settings. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up the current system for more information. → Samsung → Samsung Recovery → Factory image → Recover → On the taskbar, tap Recover → OK.
  • Page 54 Backing up the current system Back up important data to an external storage device regularly to prevent restore. Connect an external storage device. → Samsung → Samsung Recovery. On the taskbar, tap Tap Backup management → New backup. Enter backup information and select the external storage device.
  • Page 55 Select a backup point saved on an external storage device to restore the device to that point. Connect the external storage device to your device. → Samsung → Samsung Recovery. On the taskbar, tap Tap Backup management, select a backup image, and then tap Recover.

  • Page 56: Show Window

    • Y ou can also wirelessly connect the devices. Refer to Screen mirroring for more information. → Samsung → Show Window. On the taskbar, tap Tap Start. A white frame for selecting an area will appear. Start is activated only when the display mode is set to Extend. Press and hold the Fn key and press the F4 key simultaneously, and then press the F4 key again to select Extend.
  • Page 57 Applications Using tools While showing the screen on the connected display, you can use the following tools. Cursor Clear all drawing Undo/Redo Highlighter Eraser While using the pen or highlighter, tap the desired icon again to change the colour or line thickness.

  • Page 58: Settings

    Settings Windows Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. → Settings. On the taskbar, tap To search for settings by entering keywords, tap the search field at the top of the screen. The available options may vary depending on the region or service provider.
  • Page 59 Settings Devices Change settings related to your connected devices. On the Settings screen, tap Devices. Network & Internet Change the network and Internet settings. On the Settings screen, tap Network & Internet. Personalisation Change the display settings, such as a wallpaper, colour, and theme. On the Settings screen, tap Personalisation.

  • Page 60: Bios (Setup Utility)

    Settings Privacy Change the privacy settings. On the Settings screen, tap Privacy. Update & security Change the Windows update, data backup, and device security settings. On the Settings screen, tap Update & security. BIOS (Setup utility) Introduction BIOS is the program that starts the operating system when you turn on your device. Access the BIOS setup screen to set a boot password, perform battery calibration, and more.
  • Page 61 Settings Entering the BIOS screen Press the F2 key several times immediately after you turn on your device, before the Samsung logo appears. If the locked screen or the Start screen appears, restart the device and try again. Setup items...
  • Page 62 This password may not be supported depending on the model. Do not forget your password or expose it to others. • I f you forget your supervisor password or HDD password, contact a Samsung Service Centre. • I f you forget your user password, you can remove it by removing the supervisor password.
  • Page 63 Settings Removing a password Tap Set Supervisor Password, Set User Password, or Set HDD Password. Enter the password and tap Ok. Without entering any characters, tap Ok → Ok. The password will be removed. Boot priority Change the boot priority from the BIOS setup. On the BIOS screen, tap Boot.

  • Page 64: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 65 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. The device responds slowly If you use the device without connecting the Keyboard Cover, the device’s speed and...
  • Page 66 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced.
  • Page 67 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 68 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...

  • Page 69: Windows Recovery Function

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 70: Removing The Battery

    • S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
  • Page 71 Health and safety information Operating Environment Exposure to Radio Frequency (RF) Signals requires wireless devices to comply with a safety limit For typical operations, this model has been of 1.6 watts per kilogram (1.6 W/kg). The FCC exposure tested and meets the FCC exposure guidelines. limit incorporates a substantial margin of safety to give Remember to follow any special regulations in force in additional protection to the public and to account for...
  • Page 72 Cautions Changes or modifications made in the radio device, not expressly approved by Samsung, will void the user’s authority to operate the equipment. The use of any unauthorized accessories may be dangerous and void the device warranty if said accessories cause damage or a defect to the device. Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
  • Page 73 This device is capable of operating in 802.11a/n/ac mode. For 802.11a/n/ac devices operating in the frequency range of 5.15 - 5.25 GHz, they are restricted for indoor operations to reduce any potential harmful interference for Mobile Satellite Services (MSS) in the US. WIFI Access Points that are capable of allowing your device to operate in 802.11a/n/ac mode (5.15 - 5.25 GHz band) are optimized for indoor use only.
  • Page 74 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • M icrosoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation.

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