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English (EU). 06/2017. Rev.1.1
User Manual
SM-W720
SM-W723
SM-W727
SM-W727Y
SM-W728
SM-W728Y
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung SMW737N0

  • Page 1 SM-W720 SM-W727Y SM-W723 SM-W728 SM-W727 SM-W728Y User Manual English (EU). 06/2017. Rev.1.1 www.samsung.com...
  • Page 2: Table Of Contents

    Table of Contents Basics Applications Read me first Installing or uninstalling apps Device overheating situations and Air Command solutions Samsung Notes Package contents Samsung Flow Device layout Show Window Battery Camera SIM or USIM card (mobile network- Book Settings enabled models)
  • Page 3: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 4: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 5 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 6 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 7: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 8 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 9 Basics S Pen S Pen clip S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features.
  • Page 10: Battery

    • I f the S Pen is not working properly, take it to a Samsung Service Centre. • I f you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
  • Page 11 Basics Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
  • Page 12 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 13 Basics Place the device with the bottom facing upwards. Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards.
  • Page 14 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 15: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. Before turning on your device for the first time, you must connect the device to a power supply. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 16 Basics Hot key functions Key/Icon Function • L aunch Settings. • A djust the brightness of the display. • C hange the display mode when an external display is connected to the device. • L ock or unlock the touchpad. •...
  • Page 17 Basics Touchpad Use the touchpad to move the cursor or select items. The left and right buttons of the touchpad function the same as the left and right buttons of a mouse. Use only your fingers on the touchpad. The touchpad may not recognise the S Pen or the other tools.
  • Page 18 Basics Double-clicking Double-tap the touchpad or press the left-click button twice. Right-clicking Press the right-click button to perform the right-click function. Alternatively, tap the touchpad with two fingers. Dragging To move an item, select and drag it to the target position while pressing and holding the left- click button.
  • Page 19 Basics Additional functions Swiping To scroll up, down, left, or right to a desired location, swipe with two fingers on the touchpad. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Configuring touchpad settings Configure touchpad settings to use the touchpad more efficiently.
  • Page 20: Controlling The Touchscreen

    Basics Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 21 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 22 Basics Swiping Swipe to the left or right on the screen to scroll left or right. Swipe upwards or downwards to scroll through a webpage or a list of items. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
  • Page 23: Windows

    Basics Windows Microsoft Windows is an operating system that is used to control a computer. • I mages and available features may differ depending on the model and operating system. • T his manual is designed for Windows 10 and content may differ depending on the OS version.
  • Page 24 Basics Managing shortcuts → More, To add a shortcut, on the taskbar, tap , tap and hold an item, tap More or tap and then tap Pin to taskbar. To delete a shortcut, tap and hold a shortcut, and then tap Unpin from taskbar. To move a shortcut to another location, drag it to a new location.
  • Page 25 Basics Start menu On the taskbar, tap to open the Start menu. From the Start menu, you can access your frequently used apps, shortcuts to other locations on your device, and more. Frequently used apps App tiles Apps list Your account Settings Power Managing app tiles...
  • Page 26 On the taskbar, tap method. The device requires an unlock code whenever unlocking it. • I f the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. • Y ou must sign in to your Microsoft account or add a password before you can use...
  • Page 27 Basics Password A password consists of characters or numbers. Enter a password, enter the password again to verify it, and then enter a password hint. If you have signed in to your Microsoft account, your account password will be set as the password automatically.
  • Page 28 Basics You can use the following functions on the action centre panel. Clear all notifications. Tap a notification and perform various actions. Quick action buttons Using quick action buttons Tap quick action buttons to activate certain features. To view more detailed settings, tap and hold a button, and then tap Go to settings.
  • Page 29 Basics Currently open windows Multi desktop list Deleting desktops On the taskbar, tap On the multi desktop list, tap on the desktop to delete. Moving windows to another desktop On the taskbar, tap to view the current desktop’s open windows. Tap and hold a window to move, and then tap Move to.
  • Page 30 Basics Tap and hold a window and select Snap left or Snap right. Adjusting the window size Drag the handle between the windows left or right to adjust the size of the windows. Help → Get Started. To access help information, tap...
  • Page 31: Entering Text

    Basics Using the control panel You can adjust basic system settings, such as hardware, software, or user account settings. → Windows System → Control Panel. Alternatively, press the right-click button on and tap Control Panel. Then, select options you want to change. Entering text Using the on-screen keyboard In Tablet mode, the on-screen keyboard appears automatically when you enter text to send...
  • Page 32 Basics Additional keyboard functions to use various functions. • : Switch to the default keyboard. • : Switch to the floating split keyboard. You can move the keyboard to another location by dragging the keyboard. • : Switch to handwriting mode. This feature may not be available depending on the region or service provider.
  • Page 33: Screen Capture

    → Update & security → Windows Update updates manually, on the taskbar, tap → Check for updates. Backing up and restoring data Keep your personal information, app data, and settings safe on your device using Samsung Recovery. Refer to Samsung Recovery for more information.
  • Page 34: Instantgo (Modern Standby)

    HDMI cable and display adapter. • H DMI cables and display adapters are sold separately. • U se only a Samsung-approved display adapter. Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.
  • Page 35: Applications

    . Alternatively, on the taskbar, tap For service requests for apps provided by third-party providers, contact the provider. If you contact a Samsung Service Centre, troubleshooting actions in response to service requests may have limitations depending on the app. Installing apps Browse apps by category or tap the search field to search for a keyword.
  • Page 36: Air Command

    Create note Smart select Show Window Screen write • C reate note: Launch Samsung Notes and create a new note. Refer to Samsung Notes more information. • V iew all notes: Launch Samsung Notes and view all notes.
  • Page 37 Applications Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select. Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select.
  • Page 38 Applications Screen write Capture screenshots to write or draw on them. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen.
  • Page 39: Samsung Notes

    Create notes by writing or drawing on the screen with the S Pen. You can also insert images into your notes. Creating notes → Samsung Notes → All notes → On the taskbar, tap You can also open the Air command panel and tap the Create note shortcut.
  • Page 40 Applications Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Eraser mode Redo Undo Selection mode Changing the pen settings When writing or drawing on the screen, you can change the pen type, line thickness, or pen colour.
  • Page 41 Applications • Y ou can also erase an area in pen mode by tapping it while pressing and holding the S Pen button. • E ven with a smaller eraser, you may still not be able to precisely erase the intended part.
  • Page 42 On the note composer screen, tap Image to select an image. The image will be inserted into your note. Deleting notes → Samsung Notes → All notes. On the taskbar, tap Tap Select and tick a note to delete. To delete multiple notes, tick more notes to delete.
  • Page 43: Samsung Flow

    Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as unlocking your tablet screen or sharing contents. Samsung Flow must be installed on your tablet and smartphone that you want to connect. If Samsung Flow is not installed, download it from app stores.
  • Page 44 On the locked screen of your tablet, touch the NFC antenna area on the back of your smartphone to the nfc tag of your keyboard cover. Samsung Flow will launch automatically on your smartphone. When a fingerprint lock pop-up window appears, on your smartphone, scan your registered fingerprint.
  • Page 45: Show Window

    You can connect an external display using a cable or wirelessly. Refer to Connecting to an external display for more information. → Samsung → Show Window. On the taskbar, tap Press and hold the Fn key and press the F4 key simultaneously, and then press the F4 key again to select Extend.
  • Page 46 Applications Drag to select an area to show in full screen mode on the external display, and then tap Done. The selected area will be shown on the external display. To fix the ratio of the selected area to the ratio of the external screen, tap and tap the Fixed ratio switch to activate it.
  • Page 47: Camera

    Applications Camera Take photos and record videos using various modes and settings. → Camera. On the taskbar, tap When you launch Camera, the LED indicator turns on. The LED indicator will be automatically turned off after the camera is turned off. Taking photos or recording videos Tap the image on the preview screen where the camera should focus.
  • Page 48: Book Settings

    • P attern Log-in: Set a pattern to use it as your screen lock method. • A PN (mobile network-enabled models): Set up access point names (APNs). • L egal information: View the Samsung legal information, the open source licence announcement, and the safety information.
  • Page 49 On the taskbar, tap If Windows does not start, turn on your device and press the F4 key several times immediately before the Samsung logo appears, to launch Samsung Recovery. Tap Backup management → Factory image → Recover → Recover → OK.
  • Page 50 Backing up the current system Back up important data to an external storage device regularly to prevent data loss. Connect an external storage device. → Samsung → Samsung Recovery. On the taskbar, tap Tap Backup management → New backup. Enter backup information and select the external storage device.
  • Page 51 Select a backup point saved on an external storage device to restore the device to that point. Connect the external storage device to your device. → Samsung → Samsung Recovery. On the taskbar, tap Tap Backup management, select a backup image, and then tap Recover.
  • Page 52: Settings

    Settings Windows Settings Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. → On the taskbar, tap To search for settings by entering keywords, tap the search field at the top of the screen. The available options may vary depending on the region or service provider.
  • Page 53 Settings Network & Internet Change the network and Internet settings. • Y our device uses a non-harmonised frequency and is intended for use in all European countries. The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors. •...
  • Page 54: Bios (Setup Utility)

    When your device is connected to the Keyboard Cover, press the F2 key several times immediately after you turn on your device, before the Samsung logo appears. Alternatively, press the Volume Up key several times when your device is not connected to the Keyboard Cover.
  • Page 55 This password may not be supported depending on the model. Do not forget your password or expose it to others. • I f you forget your supervisor password or HDD password, contact a Samsung Service Centre. • I f you forget your user password, you can remove it by removing the supervisor...
  • Page 56 Settings Setting a boot password To set a user password or HDD password, you must set the supervisor password first. Tap Set Supervisor Password, Set User Password, or Set HDD Password. Enter a password and tap Ok. The password can be up to 20 characters long. Enter the password again and tap Ok.
  • Page 57 Settings Smart Battery Calibration If the battery is charged or discharged repeatedly over a short period, the actual battery power and the detected remaining battery power may be different. Performing a battery calibration will discharge the battery completely to ensure more accurate battery level detection.
  • Page 58: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 59 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. The device responds slowly If you use the device without connecting the Keyboard Cover, the device’s speed and...
  • Page 60 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 61 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 62 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 63: Windows Recovery Function

    Appendix Windows recovery function If the Samsung Recovery app is not supported, reinstall Windows using the Windows recovery function. Reinstalling Windows will erase all apps and data on the device. Back up important apps and data to an external storage device before reinstalling Windows.
  • Page 64 Health and safety information Operating Environment Exposure to Radio Frequency (RF) Signals requires wireless devices to comply with a safety limit For typical operations, this model has been of 1.6 watts per kilogram (1.6 W/kg). The FCC exposure tested and meets the FCC exposure guidelines. limit incorporates a substantial margin of safety to give Remember to follow any special regulations in force in additional protection to the public and to account for...
  • Page 65 Cautions Changes or modifications made in the radio device, not expressly approved by Samsung, will void the user’s authority to operate the equipment. The use of any unauthorized accessories may be dangerous and void the device warranty if said accessories cause damage or a defect to the device. Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
  • Page 66 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • M icrosoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation.

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