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Appendix F
Troubleshooting and Common Questions
Missing Board in Device Manager
PXI-846x and NI-CAN for Windows 98/95
To fix the problem, complete the following steps:
1.
Select Start»Settings»Control Panel.
2.
Double-click on the System icon to display the System Properties
dialog box for the computer.
3.
Click on the Device Manager tab at the top of the System Properties
sheet to bring up the Device Manager property page. Make sure the
View devices by type button at the top of the Device Manager page
is selected.
4.
Click on the plus sign next to Other Devices to display a list of all the
hardware devices that Windows has detected and configured as Other
Devices.
5.
For each PXI-8460, PXI-8461, or PXI-8462 listed, select the board by
clicking on it, and then click on the Remove button to remove each
board from the list of Other Devices.
6.
After you have removed all of the PXI-8460, PXI-8461, or PXI-8462
boards from the list of Other Devices, click on the Refresh button to
force Windows to detect each PXI board and to display a New
Hardware Found dialog box for each one. Your PXI-8460, PXI-8461,
or PXI-8462 boards should now appear under National Instruments
CAN Interfaces.
7.
Verify the installation, as described in Chapter 3,
Installation.
If the National Instruments CAN Interfaces item exists, but the CAN
interface you are looking for is not listed there, the interface is not properly
installed. For National Instruments CAN hardware, this problem indicates
that the interface is not physically present in the system.
F-2
Verify the
ni.com
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