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Troubleshooting
10
Troubleshooting
Hero Wash 640FX
32
moving head
NOTICE!
Possible data transmission errors
For error-free operation make use of dedicated DMX cables and do not
use ordinary microphone cables.
Never connect the DMX input or output to audio devices such as mixers
or amplifiers.
In the following we list a few common problems that may occur during operation.
We give you some suggestions for easy troubleshooting:
Symptom
The unit does not work, no
light, the fan does not run
No response to the DMX con‐
troller
If the procedures recommended above do not succeed, please contact our Service
Center. You can find the contact information at www.thomann.de.
Remedy
Check the mains power connection and the main
fuse.
1. The DMX indicator should light up. If it doesn't,
check DMX connectors and cables for proper con‐
nection.
2. If the DMX indicator lights up but with no
response, check the address settings and DMX
polarity.
3. Try using another DMX controller.
4. Check whether the DMX cables lie near or adja‐
cent to high voltage cables, which could cause
damage or interference with a DMX interface cir‐
cuit.
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