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5.1 Firmware Update
1) Please access Netac website: http://www.netac.com.cn
To download the Firmware update program of iMuz to update firmware of iMuz.
2) Copy the firmware update program which download from website into directory \FIRMWARE of iMuz, and
disconnect iMuz from computer safely.
3) IMuz would update firmware automatically when power on
again. Please do not operate for iMuz during update.
4) IMuz would delete firmware file in directory \FIRMWARE and turn power off automatically when update is
over. Then iMuz begins to run new firmware program when iMuz turns power on again.
5.2 FAQ
If your iMuz can not work normally please check it as following. Should any problem persist, consult Netac
Customer Service.
Symptom
IMuz dose not power on.
Unable to hear any sound
when playing.
The buttons is of no effect.
Unable
to
connect
computer.
Unable to download files.
Cannot record files
5.3 Contact Netac
Netac Technology Co., Ltd.
6F, Incubator Building,
Remedy
The battery power is lack.
The "Hold" button is ON.
The volume is so small.
Earphone is connected badly.
The "Hold" button is ON.
The USB Cable is not connected. MP3
Player.
to
Driver has not been installed on Windows
98.
IMuz is power off.
IMuz is error.
The available memory space in iMuz may
be insufficient.
The amount of files stored in iMuz may be
reach the maximum of the system.
Explanation
Charge for iMuz I time.
Set the "Hold" button is OFF.
Augment volume.
Connect earphone again.
Set the "Hold" button is OFF.
Please
connect
the
correctly again.
Please refer to "Driver Installation".
Please power on and connect iMuz to
computer.
Check the system setup whether or
not accord with requirement.
Format iMuz and re-download files.
Please delete some files first.
USB
Cable
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