Solutions When Network Alert Emails Are Not Received; Solutions When You Cannot Broadcast A Message - Epson vs 230 Operation Manual

Solutions When Network Alert Emails are not Received

Solutions When You Cannot Broadcast a Message

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• When you restore settings from the backup file, extract the zip file and copy the extracted files to the
following directory.
C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector Management
• If you need to reinstall the software but do not have a backup file, remove the file stored in the
following directory, and then reinstall the software:
C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector Management
Parent topic: Solving Monitoring and Controlling Problems
Related references
Environment Setup - General
Related topics
Monitoring and Controlling the Projectors
If you do not receive an email alerting you to problems with a projector over the network, try the following
solutions:
• Make sure the projector is turned on and connected to the network correctly. (If a critical problem
causes a projector to shut down, you may not receive an email alert.)
• To monitor projectors even when they are in standby mode (when power is off), select
Communication On as the Standby Mode setting in the projector's menus. Also select the correct
Port setting, if necessary.
• Make sure your electrical outlet or power source is functioning correctly.
• Select Test Email on the Mail tab of the Environment setup screen. If you do not receive the test
email, check all of the settings on the Mail tab for accuracy.
Parent topic: Solving Monitoring and Controlling Problems
Related references
Environment Setup - Mail
If the message broadcasting feature does not work, try the following solutions:
• Make sure the projector is turned on and connected to the network correctly.
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